Oriental Rivoli Hotel and Spa

The hotel was good transport to the beach am back on time staff vero kind professionale an freandly food vero good inter treni mentine team up and amazing ok if you ask me if i would back an stay i said yes❤️❤️

We have just returned from a two-week all-inclusive stay at the Oriental Rivoli Hotel & Spa. Unfortunately, although there were some positives, overall I feel this hotel is closer to a 3-star (pushing it at that) than a 4-star experience.

Firstly, I was disappointed to find that the all-inclusive finishes at 10pm, which I wasn't aware of when booking. There is also only one bar that serves beer, while the other doesn't. The member of staff working there was very friendly and helpful, but it was obvious he was working constantly and didn't appear to get much of a break.

The pool bar was also frustrating. Almost every time I went for a drink, there was nobody there, leaving us waiting around to be served. At an all-inclusive hotel, I would expect the bars to be staffed and readily available to guests.

The food was probably the biggest disappointment. From breakfast through to dinner, I found the choice quite limited. I'm not a fussy eater at all, but there wasn't much that I enjoyed and I was repeatedly unwell during our stay, which really affected my holiday. The one thing I can genuinely recommend was the freshly cooked pizza, which was really good.

The entertainment was one of the better parts of the hotel. Sam was lovely, friendly and made a real effort with the guests. I actually feel he would have some fantastic ideas for improving the hotel if management listened to him.

There is also so much wasted space around the hotel that could be put to much better use. The Plaza Bar was never open during our stay, despite being an obvious opportunity for another area for guests to socialise. There is also unused space above the Plaza Bar that appeared to be completely unused.

The hotel also advertised a pool table in the booking photos, so we expected this to be available. However, when I asked about it, I was told they didn't actually have one. Looking at the area where the pool table was supposedly shown, there wasn't one there either. This was disappointing, particularly as it was something advertised when booking.

I think a sports bar in the Plaza Bar, with a pool table and other games, could work really well. It would give guests somewhere to socialise in the evenings and make much better use of the space the hotel already has.

I also think the evening entertainment could be situated in a better location, rather than directly alongside the restaurant while guests are trying to eat. A dedicated entertainment area would make much more sense.

The Dry Martini Bar was another negative for us. Although the drinks weren't particularly expensive, I found Dotty to be very pushy about getting guests to purchase drinks. After 10pm, when the all-inclusive finished, I felt this became particularly noticeable, and his attitude seemed to change when we didn't want to buy anything, which made us uncomfortable.

Cleanliness also needs improvement. The general cleanliness around the hotel wasn't what I would expect from a 4-star property. However, I have to give a special mention to Abdul, our cleaner, who was fantastic. He worked incredibly hard and did a brilliant job with our room. He was one of the staff members who genuinely went above and beyond.

Overall, we booked this hotel expecting a 4-star experience, and unfortunately that isn't how it felt to us. There is definitely potential here, and with improvements to the food, cleanliness, bar service, facilities and use of the available space, I think the hotel could provide a much better experience.

There were some genuinely lovely staff members who worked hard and made us feel welcome, and they are what made this holiday enjoyable — rather than the hotel itself.

Would I return? Unfortunately, no.

İts for relax for holiday good animation