Les Jardins D'Agadir Hotel

Excellent experience.Ffantstic Valeria entertainment team especially Simba

⭐️⭐️ Wanted to love this resort – sadly, the warning signs were there

I really, really wanted to enjoy this holiday.

Before travelling, I had read some of the negative reviews about Valeria Jardins d’Agadir. I decided to stay positive, not judge the hotel before experiencing it myself and hoped our experience would be different.

Unfortunately, I wish we had taken some of those reviews as red flags.

I became seriously unwell from the second day of our holiday with vomiting, diarrhoea, stomach cramps, nausea and a fever. I had to pay to see the doctor and was prescribed several medications, including antibiotics, after being advised I had a bacterial infection.

I want to be fair here — I cannot prove that my illness was caused by the hotel food, and I don’t think it would be right to claim that I can.

However, I had never been that ill on holiday before. The doctor was on site most days and, during my visit, actually said to me “another one today”. We also became aware of several other families who had experienced similar illness during their stay.

That certainly made me question whether there was a wider issue, particularly alongside the hygiene concerns we experienced.

Unfortunately, being ill from the second day meant I spent a significant part of the holiday dealing with illness rather than enjoying Morocco. I barely got to experience Agadir at all, which was incredibly disappointing.

The positives ❤️

Our room and block were clean, and our maid was genuinely wonderful. Once she knew I was unwell, she went out of her way to make sure I had fresh bedding. That kindness really stood out — thank you.

The gardens are beautiful and are probably one of the best features of the resort.

Unfortunately, the positives were overshadowed by some serious concerns.

🚨 Cleanliness & hygiene

This was my biggest concern.

The communal areas and high-footfall areas did not appear to be cleaned frequently enough during our stay. There were things we reported to staff that, in our experience, were not dealt with promptly.

We also witnessed a child cut their head on the pool slide. What appeared to be blood was left on the steps, despite us bringing it to the attention of multiple members of staff. It remained there during our stay.

For a large family resort, I found this extremely concerning.

🐀 A rat on the premises

We saw a rat on the hotel premises and showed footage of it to the hotel manager and the easyJet representative.

There were also stray cats throughout the resort. I appreciate animals outside can be difficult to control, but seeing cats inside the restaurant was something I personally found unacceptable — particularly alongside subsequently seeing a rat on the premises.

🔊 Block 8 – BEWARE if you want to sleep

If you are allocated Block 8, I would seriously recommend asking whether you can be moved.

There were car meets taking place throughout the week, with cars racing, revving engines and repeatedly beeping their horns.

This wasn’t occasional noise. It continued into the early hours, on occasions until around 5:30am.

For families, this made sleeping extremely difficult.

👩‍💼 Management & communication

Another major frustration was trying to get issues addressed.

The hotel manager always appeared to be busy or unavailable, and emails we sent weren’t responded to.

Ironically, on our final day, once we had shown an image of the rat, the manager was suddenly very attentive and pleasant — unfortunately, this was after we had already checked out.

That left us feeling that our concerns had not been taken seriously when we actually needed help during our holiday.

🍽️ Food

Because I was ill from day two onwards, I wasn’t able to properly experience the food and therefore won’t pretend I can give a fair review of it.

I can only say that several families appeared to experience illness during our stay, and the doctor’s comment of “another one today” certainly stayed with me.

The bottom line

I don’t enjoy writing negative reviews. I genuinely wanted this holiday to be a good one. I deliberately chose to look past the negative reviews before travelling because I wanted to make up my own mind.

Sadly, our experience has left us wishing we hadn’t.

The resort has beautiful gardens, our room was clean and we had a lovely maid who looked after me when I was ill. There are definitely positives.

But cleanliness of communal areas, hygiene concerns, pest control, severe nighttime noise and the difficulty getting issues addressed by management seriously affected our holiday.

We travelled to Morocco for a relaxing family holiday and to experience Agadir. Instead, I spent a large part of the trip ill and unable to enjoy what we had travelled so far to see.

I hope the hotel management takes these concerns seriously and makes improvements.

I went in wanting to love this resort. I really did.

Unfortunately, after our experience, I can only say:

The negative reviews weren’t just reviews — they were warnings I wish we’d listened to.