- St Lucia Holidays
- Castries
- Sandals Regency La Toc Golf Resort and Spa
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Sandals Regency La Toc Golf Resort and Spa
St Lucia, Caribbean
Castries
The beach hotel is located next to the beach amidst green hills on a coral cliff that juts into a moon-shaped beach. The club resort on the island of St. Lucia is approximately 7 km from the capital city of Castries and the Cathedral of the Immaculate Conception.
Renovated in 2009, the spa complex offers a full range of modern comforts and amenities, such as shops, Internet access and the best facilities for couples. The air-conditioned establishment offers 331 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe and currency exchange facilities. Further facilities include a hairdressing salon, bar, pub, restaurant and laundry service.
The hotel offers deluxe rooms with a large and cosy living room with comfortable sofas and a plasma TV. The terrace opens outdoors with plantation-style sliding doors which reveal the beauty of the Caribbean Sea. The rooms are also equipped with amenities like air conditioning, Internet access, a fridge, ironing set and a safe. A direct dial telephone, radio, hifi and an en suite bathroom with shower, bathtub and hairdryer also feature in all guest rooms as standard.
The complex has 4 outdoor swimming pools with a poolside snack bar and a sun terrace with sun loungers and parasols laid out ready for use. Guests may also take part in an aerobics session, work out in the gym, relax in the hot tub or sauna or choose from a selection of spa and massage treatments. Water sports enthusiasts may go diving, windsurfing, sailing or canoeing. Further sport and leisure activities include tennis, table tennis, pool/snooker, basketball, volleyball, beach volleyball, bocce and golf. The hotel organises entertainment programmes for adults. Sun loungers are provided on the sandy beach.
The hotel offers all-inclusive packages, with a continental breakfast buffet served each morning and set menu options for lunch and dinner.
Facilities
- 24-hour reception
- Wired Internet
- Wi-fi
- Laundry service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Shop
- Garden
- Sun terrace
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent14,553 reviews
Excellent
66%
Very Good
19%
Average
8%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Our favorite place to unwind
My husband and I recently spent our 10th wedding anniversary at Sandals La Toc. The experience was nothing short of amazing. The food at the Pavillion Restaurant was great. We also tried the vegetarian pizza at the pizzeria . The staff was terrific and made us feel as home. We just had the most amazing and relaxing day.
Sandals la toc is one of our favorite places to unwind.
Review by Eleshama J St. Lucia
Charles, Kyle and Garvin
Great service! Very attentive and go out of their way to make your vacation special! We will absolutely be back! Highly recommend!
Fun in sun
It was a birthday trip It was great to just relax and fun in the sun the food was great and the employees was the best
Beautiful views but terrible customer service
• We arrived on July 7 to the wrong room. We left our luggage in the room that we were given to go to the office to say that we wanted to be moved to the room that we booked. We were immediately moved to room number two where the air condition was not working correctly. It was putting out warm air that resulted into the room being very humid and muggy. It was so muggy that the sheets were damp. We made the complaint and was told that it would be fixed. It took a few times it going to the front desk where it eventually was made right. We asked where our luggage was because we were told they would bring it back from the original room to the second room for us and to not go back for it. It took all day for them to locate it and get it to our second room. The last night of our vacation the air condition went out again when we were trying to get ready for dinner we went to the front desk and made the complaint. They said they would have someone come and fix it. We came back from dinner that night in the air condition was not fixed. We had to go back to the office to complain again. Management decided to move us to room number three. And told us to be ready within 15 minutes and they would send someone to come and get us to take us to the third room. We waited for almost an hour and had to go to the front lobby to find someone to help us. No one ever came to get us to take us to the new room. Management met us at the new room and apologized and was upset that she sent someone and that they never came and got us. The final room was a club level room, which was a step above what we had originally paid for and the toilet ran all night. We were not be able to be settled into the third and final room until after 11:00pm. • we booked an excursion while we were there, and the ladies that were at the desk were not very friendly and we seem to be bothering them when we wanted to book the excursion. The paperwork never made it to our room when they told us that they would send it so the following day we had to make a stop back by the desk to ask about the paperwork and reservation. We booked the all day excursion. When we were told at the very beginning of the excursion that we would not be able to do a part of it as we didn’t have enough time, and that was before the excursion ever began. I feel that we were misled and for the amount we paid we should be compensated because we were told we were going to get to do the drive-through volcano when we were told we had to make a decision if we wanted to do the mud bath or the drive-through volcano. We paid for both not one or the other. • our first day and our last day was spent running around and chasing an employee to fix an issue. I feel that we should be compensated for two days of vacation that we’re spent in this way. I have sent two emails to management as requested when we made a complaint when we were still at the resort and have not heard from either one.
Best Butler Service!! Charles, Kyle & Garvin
Our stay was wonderful and we didn’t want to go home! They never let our drinks run dry and made our dreams come true with the butler service! Our butlers were Charles, Kyle and Garvin! We can’t wait to come back!!
Review by Brittany B Nashville, Tennessee
