Atlantica Sungarden Park

This hotel is small, but packsots of amazing things, the staff are top of my list, Chef doesn't hold him self to back of house he circulates with the guests ensuring the perfect experience, the restaurant staff are a well oiled pleaser, certainly know how to make you feel special. From reception to pool to dinner and cleaning just perfect, Danny you lit up the room along with all your colleagues.

A more than decent hotel for what we paid through TUI. We were all inclusive, and the food was very good quality. Drinks were great in the lounge bar, but a little sub standard in the pool area. People did hog the sun beds by placing towels on them very early, and not returning until much later. Something the Hotel should look into. The room we had was a one bedroom family, it was modern , spacious and kept very clean. Daytime and evening entertainment was disappointing, but it is only a small complex.

All in all A very good , small Hotel

This hotel unfortunately really didn't hit the mark for us. It was for my husband's 30th birthday which I had stated when I booked with TUI and also emailed the hotel separately to confirm. I have seen on previous reviews that people have had towel art, flowers, fruit, champagne etc - we had no acknowledgement the whole holiday for his birthday. This was very disappointing.

THE ROOM - We were in a swim up suite, which be warned do not look anything like the photos on the TUI website. The hotel has been very careful with which photos they use, as they take photos of the swim up suites round the back of the hotel, the corner plots, the best ones. In reality, we were given one facing the pool bar, much less idyllic than expected. We did request to move but it was fully booked. To be honest, a lot of this hotel was giving instagram v reality if you know what I mean. We also got shade at 4pm and I requested a sunny all day room.

NOISE - Now this was a huge issue for us. Being so close to reception, we could hear so much. Every morning at around 6am right outside our door was people shouting in different language - I imagine this was the cleaning staff/maintenance staff as a few times I opened the door they were the only ones there. It was really annoying given we went to relax - it was not very relaxing.

CLEANLINESS - the maid Chrys, was lovely, and bless her heart wanted to clean our room everyday. She was very friendly and good. We were never left any towel art or anything, honestly I expected more from a TUI blue. The pool area was relatively clean too.

POOLS - the pool has no toilets. The nearest toilets are very far away, this is just poorly designed. We actually found it easier to go back to our room toilet than the pool toilet.

ENTERTAINMENT - this was poorly advertised. We went out one night as there was nothing showing as being on and we missed the one evening the photographer took photos of everyone. Would have been nice with it being a special occasion. The rest of the entertainment on an evening was just singers - nothing else. Super boring atmosphere and not good enough when you're all inclusive.

STAFF - the reception team where somewhat helpful although never too friendly. The dining room staff were very friendly, although take your plate and knife and fork as soon as you have finished and there is no where else to get cutlery should you wish to go back to the buffet.

FOOD - very disappointing. I am a fussy eater, and honestly, have survived on cold chips, bread and chicken nuggets. The food in the buffet was not varied enough for my liking, everything was covered in herbs or sauce already and I'm a plain guy. I was in a TUI hotel the week before in Ibiza (not TUI Blue) and their choice was so much better. The pancakes every morning were mostly cold and hard, one of the tomato sauces was empty for the whole week, bread was not filled up when the rolls had gone. There were no crepes, no french toast, etc. Very basic options. There was no ice cream available - only ice lollies. I find this crazy for a TUI Blue.

LOCATION - good location in terms of beaches, close by there are about a 15 minute walk to a sandy beach. The hotel does not have a beach. Ayia Napa is about 10 minutes walk away, not a very nice walk to be honest. Past a derelict building and to be honest we found Ayia Napa itself not a nice place. Full of people handing out leaflets, noisy quad bikes and booze shops. I wouldn't recommend.

WOULD I RECOMMEND? - absolutely NOT. Everything about this hotel did not meet the mark and for what we paid was absurd. Save your money and go elsewhere. This is my 5th holiday this year and I would say this is one of the worst hotels I have ever visited in terms of being underwhelming and shocking value for money. I stayed in a ordinary TUI hotel in Ibiza the week before this one and it was half the price and so much better. I will not be recommending this to friends and family and overall feel incredibly disappointed with my husbands 30th birthday trip.

We had to make the most of it to have a nice holiday for his big celebration but you live and you learn, believe this review.