Golden Coast Beach Hotel

Just got back with my family from a lovely holiday at Golden Coast Beach Hotel. We had a really lovely relaxing stay and we would definitely return. We stayed in 2 superior sea view rooms between the 4 of us (2 adults 2 teens) The rooms were lovely and spacious and did feel quite luxurious. We had amazing views from our balcony. Rooms were cleaned every day. Although I would say a wet clean of the floor and change of bedding whilst we were there would have been nice but other than that all good with the cleaning.
Food was of a good standard, hot and plenty of it for the size of the hotel. What I did find especially impressive was how your drinks order is taken throughout the night whatever bar or restuarant you was in. I think for a 4 star hotel that is impressive and there was no waiting around for long periods, your drinks were brought to you quickly. The staff were truly amazing, hardworking and polite. The entertainement team were great. It's the first time I have ever done aqua aerobics! Special mention to Stelios in the buffet restaurant for being so attentive and polite and for getting us drinks every night. And also to Zak - what a polite young man he is and a credit to the hotel. We used the Mediterranean restuarant and Italian restaurant. We enjoyed both but especially the Italian. The food was lovely as were the staff and manager. The portions though were huge and we felt really guilty because we couldn't finish the food because it was so tasty. The outdoor pool was really really lovely because it was so warm, not salt water and never felt over busy. The indoor pool sticks out like a sore thumb because it is in dire need of an update. It is not in keeping with the rest of the hotel. We never had a problem getting sunbeds. We really enjoyed the snack bar especially the iced coffees and food there was tasty but I really feel that food should be served here throughout the day and not closed between 12-3:30pm because I think lots of people prefer to eat outside at these times rather than going in to the restuarant. The location was perfect. It is beachfront. The beach and sand are really really lovely. But the sea was perfect. I am 43 years old and I have never experienced sea water so calm and warm. I was in there every day. Evening entertainment was so so. They have some easy listening singers/music outside which was nice. The main indoor entertainment was basic and I think could be improved. The little things stood out to me like how comfortable all the seating was whatever bar you was in, how quickly you were served, empty glasses taken, surroundings were clean and it just felt so chilled everywhere. There were lots of children here but well behaved. This hotel was for everyone, families, couples, singles. I could go on for longer but it would make the review too long. We would definitely return to this hotel.

Not one to write a review but feel I have to with this hotel! I would say this hotel is more of a 3* instead of a 4* hotel. Maybe a year or two ago it was a 4* but after staying here for 10 days this year, the standards have fallen and management need to take note, accept and make improvements rather than trying to argue against negative reviews.

The hotel lobby, outside seating area and rooms connected to the main hotel are lovely, stylish and modern but the pool area could do with an upgrade as well. The pool walls could do with a deep clean as you can see the grime around the whole pool which isn't pleasant 🤢. The pool water was cleaned once whilst we stayed there and was given no warning that the pool would be closed for the whole day for this to happen (hotel only has 1 pool).

The hotel states its a beach hotel which is beautiful however, if you intend to stay on the sunbeds on the beach there is a charge of €5 per sunbed as they do not belong to the hotel. There are signs leading down to the beach but because we had a buggy for my 4 month old, we had to go the long way round and there weren't any signs on that route to the beach.

The food was standard and not much choice, especially for children unless they like to eat chicken nuggets and chips every night. Even returning guests had said to us that the food had fallen below standards and wasn't the same this year as to previous years. The outdoor hotplates were shut and not in use whereas in previous years it was open with fresh food being cooked everyday. This was a massive disappointment to find out because we had still paid for the whole experience (which wasn't cheap!) but felt the whole experience wasn't given to us. Unfortunately I had food poisoning on the second day but Stelios was lovely and had some boiled chicken and rice sent up to my room in the evening.

The cleanliness of the hotel wasn't the best. The rooms were just swept and beds made; the beds were not changed once throughout our stay and i knew this because there was a stain that remained throughout the stay. The restaurant staff would wipe the tables with a dry cloth and brush food on the floor without even sweeping the food up. It wasn't until towards the end of our stay after people had complained that they used a cleaning spray (food remained on the floor).

I understand the bedroom doors are fireproof but they are so heavy and made entering/leaving the room with a buggy very difficult. Also something needs to be put onto the shower floor or hand rails added because my mother (in her 60's) slipped and nearly fell over as she was exiting the shower.

We went to the à la carte Italian restaurant at the hotel which again, was very disappointing. The food was below standard, the restaurant was short staffed and had to wait ages for our drinks and food and we were surrounded by dirty tables as there were no members of staff to clean them after people left which just ruined our experience. My mum was facing the kitchen/chefs and witnessed one of the chefs wipe the sweat from his face with a napkin and then handled food straight after without washing his hands! 🤢

We spoke to management to complain but felt that he wasn't present with what we were saying as it seemed he wasn't really interested in what we had to say. It felt that he had somewhere else better to be than to actually listen to us. Maybe because there was a couple in front of us who was also complaining to him that he didn't have time for us after.

Also just a heads up that if there is a wedding on during your stay (as they have the venue on the hotel grounds), it is very noisy and the music can be heard within your room, especially if your facing the pool, so take some earplugs because there can also be fireworks which are extremely loud!

Unfortunately I wont be recommending this hotel and will be letting my independent travel advisor who booked it for us know 😔

We have just got back from staying at The Golden Coast Beach Hotel for 2 weeks. The hotel was amazing and exactly what we wanted. Clean, plenty to do for the kids and decent food and drinks for all inclusive. Even my fussier eaters found something to eat. The staff couldn’t do enough for us, so kind and friendly. I had an issue with my air con in the room and everyday the manager came and found me to ask if all ok.

We got married whilst we were there. We booked our wedding directly and a special thank you goes to our wedding planner Felicity. Felicity is just the best. We had a pre meeting with felicity when we arrived in Cyprus. Everything was how I envisioned it on the day. She laid out all the bits I had brought out to Cyprus on the day too. Nothing was too much trouble. The food, decorations, drinks and cake were just amazing. Felicity Kept checking in to make sure I was ok on my wedding day. She is just amazing. We couldn’t have done it without her. I will miss our weekly emails. Thank you for everything felicity 🤍

The day we left, we booked in for a massage each and to use the spa facilities and showers before we left for the airport. Massage was lovely and the relaxation room was good. The inside pool, sauna and steam room area very run down though so didn’t stay in there very long.

Also. I would recommend going to Nissi beach, Ayia Napa water park, Protaras strip for an evening and trying out the water sports on the beach near the hotel. Bus stop outside hotel and it’s €2 an adult €1 a child one way to anywhere. There is also a family shop opposite the hotel which the kids loved spending their euros in buying football kits etc.

I am sad to be home now but thank you for a memorable holiday and wedding Golden Coast 😊 xxx