Azia Resort and Spa

This is a nice hotel but never a 5 star.

Good points

The hotel is spotless and majority of staff work tirelessly. Rooms cleaned twice a day and even spot checked daily to make sure the standards were good.

Shout outs to Denise on reception, Demis the bellboy, Bhin in the pool bar and the lady whose name I didn't get who has grey short hair who works in the restaurants at night time. These people made our holiday and were AMAZING.

Bad points.

There is no atmosphere by the pool as the music was so quiet it was nearly non existent. All the activities by the pool were for older kids and next to nothing for smaller kids. Ours were aged 4 and 7. The kids mini disco was in a conference room away out the way and was a total waste of time. A few songs on a laptop. We suggested that this should be on the stage with the lights and music and we were laughed at. 1 of the staff was videoing the children 1 night which we had an issue with and reported it but no1 ever came back to us on it and nothing was done about it. The entertainment team didn't get to know any of the kids, they weren't walking round the pool drumming up interest for the daily activities and there was no updates about daily entertainment apart from 1 notice board. There is only 1 bar and the kids are not allowed in which makes it really difficult to sit out at nights. When asked where we could go with the kids we were advised the reception. There's an old angry lady works in the bar with glasses who never smiles and makes you feel very uncomfortable on purpose. As there was 4 of us there was a double bed and 2 single beds in our room and there was no space for this. Nowhere to put clothes and we were falling over each other there was so little space. We stayed in a superior room with sea view.

A couple we met made a complaint about most of the points above while we were there and had a meeting with Mr George who rubbished all there points and offered to upgrade them to free meals to try and appease them.

Overall it's a nice hotel but I would say it seems like it was an adults only hotel who have since started allowing families with children to go to get more business during these difficult times as it's just not kid friendly.

​Azia Resort & Spa is an amazing hotel from start to finish. From the moment we arrived, we were made to feel completely at home by the fantastic staff, who gave the entire resort such a warm, attentive, and welcoming family feel throughout our stay. There are simply too many staff members to mention who went above and beyond to make our stay special! Special thanks to the entertainment crew who kept energy high with great activities like water polo and aqua zumba, and the pool bar staff who were always so attentive. ​A particularly memorable moment was having drinks with management to watch the sunset—the views were absolutely amazing. ​The hotel grounds are impeccably looked after, and the entire property is kept extremely clean. We also loved seeing the resident cats around the grounds, who were clearly so well looked after! Our rooms were cleaned daily to a high standard, making our stay effortless and comfortable. ​A highlight of our stay was the fantastic dining choices on site. The Katoi buffet restaurant was fantastic with different theme nights, a great variety of dishes every day, and we also thoroughly enjoyed our dinners at Oku, the Family Meze, and Ciro. Every single meal was fantastic. ​The evening entertainment was great and good fun, and there were live singers in the Cava Bar every night, and the cocktails throughout the resort were made to perfection! ​We had a wonderful stay and didn't want to leave. We cannot recommend Azia Resort & Spa highly enough. We would return in a heartbeat!