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  • Greece Holidays
  • Elounda
  • Domes Aulus Elounda

Domes Aulus Elounda

TripAdvisor Review
Greece, Europe
Elounda

Ideally set in Mirabello Bay, our central location offers a tranquil escape near all the city's top attractions. The beautiful coastline, shaded beaches and crystal clear seas is mere steps from our front door. Our peaceful retreat offers onsite dining, spa, two pools and breathtaking views of the Aegean Sea and Cretan landscape.

Facilities

  • Tennis*
  • Billiards*
  • Massage
  • Steam bath
  • Sauna
  • TV lounge
  • Sun loungers
  • Luggage room*
  • Sun terrace
  • Multilingual staff*
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent3,043 reviews
Excellent
59%
Very Good
24%
Average
11%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Very good, but not quite there on the luxury 5 star

Domes Aulus Elounda is a good hotel and you will enjoy your stay. It does, however, fall down in places that make the luxury 5 star rating questionable.

We’ve stayed here and at their sister hotel Domes of Elounda, last year.

Domes of Elounda has the better facilities, significantly better beach, better food options and much more modern rooms.

What Domes Aulus Elounda offer is All Inclusive and Adults only. The views from the rooms are stunning and also better than Domes of Elounda, although there is a significant caveat to that.

If we are honest, we aren’t really All Inclusive people, we made breakfast once (it’s a hotel breakfast) and lunch twice, preferring to eat out locally for lunch. We aren’t massive drinkers, so didn’t benefit from that, although not having to pay high prices for soft drinks was very much welcomed.

If All Inclusive is your thing, then this is probably a very good choice, particularly if you upgrade to Cool Living.

Rooms:

We stayed in a Saphire Zen Suite room with a private pool. The view was sensational, although we immediately clocked that there were one or two of these rooms which weren’t private, were located next to a road and a footpath bridge. We would have rejected one of these rooms, as they are not as advertised on their website.

The rooms are dated in places. Paint poorly finished, particularly in and around the pool and a few maintenance requirements were noted. They are clearly slowly updating rooms, but some of the updates are not 5 star - merely sticking plastic onto wooden doors in the bathroom/shower room isn’t exactly luxury. This all sounds rather picky, it is, of course it isn’t going to ruin your stay but if you are after refinement and attention to details, then it might not be for you.

One upgrade desperately required is heating the private pools (Domes of Elounda does it). The temperature of the pool was 23 degrees (26 in communal pools and in the sea) and it is on the rather fresh side.

Saying that we slept very well. Hot water can sometimes be an issue, we found it occasionally intermittent at “peak” times.

Food/Drink:

It is plentiful. Mini bars are topped up and you won’t go thirsty.

The buffets have a good selection, but everything isn’t warm enough. The atmosphere is nice, no kids running around, but it’s just lacking that attention to detail.

The A La Carte restaurants are chaotic in places. Staff are polite but it all just feels disorganised and rushed. It is not always easy to get a booking and the 21:00 sittings, you do feel like an inconvenience with them cleaning up around you. I still can’t quite get over wine being served in a tumbler and you didn’t always get the glass of wine that you requested, red wine to some of the staff is red wine, despite the wine menu giving you choices.

Greco Levante was disappointing, the food tepid and the service erratic. To be honest we were the late sitting.

We enjoyed the Asian restaurant, Yellow Sea. Food was hot and tasty.

The stand out choice is however up in the Ampitheatre, with Tesoro Mio Italian Trattoria and PITA Canteen. The manager has clearly got it organised up there, the food, whilst not fine dining, is exceptionally good, whether you go for the Italian or Greek option and there really is a lovely atmosphere up there.

Staff:

Staff are exceptional and incredibly friendly and helpful. You can’t really fault them at all.

Beach:

Disappointing, cramped, small and next to a road. The food/drinks hut is a really nice touch and it is included in your package. We do have a slight confession, we didn’t spend long there, deciding to walk up to the Domes of Elounda beach, purchasing a few drinks and enjoying the much biggest space and better facilities.

Location:

Location is perfect, Elounda is a 20 minute walk and Plaka is about 40 minutes. We recommend going to both.

Rooms are up steep hills, buggies and cars are provided but you have to be conscious that walking to a room or back down to reception is challenging on your knees (although a very good workout).

Conclusion:

We thoroughly enjoyed our stay. Would we return, probably not, but this isn’t a slur on the hotel, as we like to visit different places. Would we book another Domes Hotel, absolutely.

If All Inclusive is your thing, then you won’t be disappointed. If you like exploring, like we do, then you won’t massively benefit from the All Inclusive element. It is still a great base.

A few tweaks and a few upgrades and they’ve nailed this place. Private pools definitely could do with some attention and updating.

Review by SageySi Pease Pottage, United Kingdom
TripAdvisor Review
A wonderful stay

We had such a wonderful stay at Hilton Elounda and couldn’t recommend it enough. The hotel is absolutely beautiful, the rooms are lovely, and from the moment we arrived we felt so well looked after.

The team went above and beyond for us on so many occasions throughout our stay, and we’re genuinely so grateful for everything they did to make our time here so special.

A very special shout-out to Chrisa and the Guest Relations team, who organised such a lovely surprise for our wedding anniversary. It was incredibly thoughtful and made celebrating our anniversary in Crete even more memorable. ❤️

Thank you to everyone at the hotel for making our stay so special. We’ve had the most amazing time and will leave with such lovely memories. We would absolutely love to return! 🇬🇷✨

TripAdvisor Review
Happy customers.

After the first couple of days and highlighting some issues the hotel was absolutely fantastic, the customer relations team swiftly dealt with our problems and from then on our 40th wedding anniversary holiday was fabulous. Food fantastic and staff...well, couldn't fault them...big shout out to the staff at the beach bar, our amazing maid and Petros who greeted us when we arrived. Thank you to the CR team...you really were amazing...we enjoyed our last day, stress free being able to keep our room for an extra 8 hours. Very happy customers!! 😊

TripAdvisor Review
Perfect Escape

In the lead up to my holiday here I was getting apprehensive reding some of the mixed reviews. I can honestly say I had no reason to worry as I was impressed on every level.

We were greeted from our taxi by the fabulous Elina who went through all the hotel facilities, took us to the room, showed us around and didn't flinch when I cried upon seeing the views of Spinalonga from our room (I'm an emotional lady!), she continued to be an utter delight during our stay.

The room was spacious, comfortable and the fact we had our own private pool was a highlight. The choice of restaurants were great and offered variety and we ate at each and every one, personal highlight was Yellow Sea and the Salmon Ceviche was divine and also the paloma cocktails were delicious.

My husband and I came to celebrate our anniversary and as a special treat we had cake and wine sent to our room (twice!! lol).

My husband used the gym facilities and was impressed by the equipment available and I had an incredible swedish massage in the spa.

As hotel is built within a hilly cliff walking up and down isn't ideal but there are cars, golf buggies and a shuttle bus that assist with that and all the drivers are friendly and helpful.

Also want to highlight Dora (guest relations) and Jason (driver) who were both fabulous.

We will be back for sure and had decided that by day three. I cant speak for everyone (obviously from some of the reviews) but I cant think of a better hotel that I have stayed in for quite some time.

Review by natateden Larkfield, United Kingdom
TripAdvisor Review
Domes Alounda Cool Living Suites

Location is amazing and views are stunning.

The hotel is in two parts one at the bottom of a mountain and one at the top and it's not suitable for walking they have golf buggies and cars you can ring to take you up and down but does involve some waiting.

The room was clean and spacious and the stag were very polite and helpful.

The food was not good I had a Greek meal in the Greco Levante and there was only two dishes on the menu mine was rooster but only a chicken leg with some veg. My wife got a small price of sea bass on a plate of sauce and vegetables, these were the only options and one desert on the menu.

Overall the buffet food was cold or tepid. The noise level was good no isssues.

The entertainment was very poor and there was no day time entertainment in cool living but the occasional solo performer.

The food and lack of entertainment let them down and if you are elderly or unfit the walk from the bottom to the top is to steep and dangerous when wet.

The views are stunning, staff are lovely and rooms are good. I have stayed in many five stars and this is more of a three star.

Review by Inspire49921520037 Watford, United Kingdom
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