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  • Greece Holidays
  • Mastichari
  • Gaia Palace Hotel

Gaia Palace Hotel

TripAdvisor Review
Greece, Europe
Mastichari

A short distance from Mastichari, the picturesque fishing village that is the island's second largest harbor, and steps away from an organized white sand beach with tranquil water that is ideal for families and water sports enthusiasts, sits the Gaia Palace that is everything you would expect in top quality holiday accommodation, dining, services and amenities. A hallmark of the hotel are its three swimming pools, impressive and tantalizing, beckoning guests to dive in for a swim, water games, to be refreshed or just relax. The fact that there are three main pools and three smaller children's pools means that there is a marked lack of crowing or noise at any given one. The large Olympic-size pool is reserved for water sports fans and those who want to swim laps, and has a separate adjacent children's pool for absolute safety; two smaller pools are dedicated to less intense swimming activity and in-pool relaxing, while each has its own adjacent children's pool as well. The Pool Bar completes the scene, offering refreshing juices and cocktails and a variety of snacks and tasty treats right next to the water. For visitors who prefer action-packed holidays, the Gaia Palace Hotel boasts a fully-equipped gym, basketball, volleyball and tennis courts, athletic and swimming games and competitions, fitness programs both in and out of the pools and on the beach, as well as a beach volleyball tournament. At the Gaia Palace, the fun doesn't stop when the sun goes down; it heats up even more with evening parties by the water and musical dance shows organized regularly.

Facilities

  • Darts
  • Tennis
  • Billiards*
  • Volleyball
  • Beauty salon*
  • Spa treatments
  • Massage*
  • Steam bath
  • Sauna
  • TV lounge
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent1,237 reviews
Trip Advisor
Excellent
55%
Very Good
26%
Average
11%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great entertainment

We spent a week in Gaia palace with my kids and husband the hotel was in the middle of nowhere so we looked for good entertainment so we didn’t have to leave the hotel the girls were amazing Emma Jenga and Hermina they entertained the people and my kids amazing and almost every night was something to do. very fun bingo or beach party what was so fun and they always tried to make people happy so I want to thank them for making our vacation unforgettable

TripAdvisor Review
Best Vacation Ever!!

One of the best Vacations We ever had! We visited the Hotel the first Time last Year and we couldn’t wait to go there again. The Beach is really beautiful and sometimes you even can see the Black Vulcano Sand. The Hotel has a really beautiful Outdoor Area. The Food was absolut fabulous too. We absolutely loved the Animation Team this Year!! So much love to Hermina, Csenge and Margot!! You made our stay absolutely perfect and I can't thank you enough for everything. We would definitely come back.

TripAdvisor Review
Not 5 star

I will first start with the positives for this hotel, the staff are very kind and very helpful. The bar staff and waiters are great, there where two young men on the bar near reception that where very polite and worked very hard all evening every evening. The swimming pools are beautiful and there is no need to rush to get a sunbed in the morning as there was always plenty available. The hotel itself was quiet and felt very relaxed We enjoyed the food, there was plenty of selection.

The negatives. I wouldn’t rate this a 5 star hotel we have stayed at plenty and I would say this is very basic. There was a smell of sewage most days around the pool and near our rooms that was very unpleasant. The hotel is located away from the town so you have to get a 20 min taxi into the town so in total would cost 40 euros there and back. Certain things I feel should be included in the all inclusive package for example is the pool table, each game of pool costs you 2 euros and we have been to many hotels and we have never had to pay extra to use the pool tables. The mini golf I feel should also be included (you have to pay 5 euros per person) You pay a lot of money for the all inclusive package so I feel like most things should be included. The alcohol was awful, we ended up going out to buy our own.

Overall we had a relaxing holiday but I definitely wouldn’t rate this hotel 5 star, more like 3.5

Review by lydia2010 Bedfordshire, United Kingdom
TripAdvisor Review
October 2026 real review

Ok so… me and my partner came here in October 2024 and spent majority of the time drunk lol. We then had a baby and booked to come back October 2026. Our baby was 11 months old just for reference. A few things I’d like to start with. The hotel is beautiful. Amazing pool, amazing staff. The hotel could be cleaner but im a clean freak so maybe that’s just me I dunno? The beach bar and sun beds should 100% be included in the all inclusive, but they’re not which is a bit annoying. There is a slight smell of sewage in certain parts of the hotel I can’t lie, but wasn’t anywhere we were chilling or sleeping so didn’t bother us. Last thing I need to say… we are English, young and our baby is at the point where she wants to wave and smile at everyone. She’s just a social butterfly what can I say! The one thing that has really put us off staying here again, is the majority of the German clientele if you like, are rude and miserable. Our baby would smile and wave at them and would be looked at like dirt. And god forbid your baby cries or shouts like babies do!! They stare and shake their heads! they’d lie on the sun beds all day just looking miserable and bored. They all just looked like they didn’t wanna be there to be honest. They’d look down on us for having ONE beer at night (the beers are 3% alcohol so like, chill) It really ruins the vibe. So if you’re a young, fun couple with a baby, I’d consider somewhere else if you’re English. The hotel is also very far from Kos town which isn’t great but hey. You live and learn!!

TripAdvisor Review
Good holiday overall

Just returned after 10 days AI stay.

Generally a positive experience. We arrived late in the evening and the check in was prompt, useful info provided and we were offered help to take luggage to our room where a snack awaited. We had asked for a quiet room, which we got, although it was quite a trek to the restautant (mainly on the flat). The room was fine, the bed was very comfy. The shower temp was a bit variable. There was quite a drain smell outside at times, and sometimes in the bathroom. The cleaners were very good. Dressing gowns and slippers were a nice touch. The food was lovely, plenty of choice, a bit repetitive but typical for AI. Service was good in the restaurant and bars. We never had an issue finding a table. The house red wine and beer were OK. The pools were lovely (freezing), no issues finding a sunbed and the mattresses were a nice touch. The beach was nice, a shame that the AI didn't include the beach and it was a good 10 minute walk, so take water with you. The location is quite isolated, a minimart within a 10 minute walk but not much else. We didn't find the animation intrusive, although the poolside music was repetitive and had some bad language (not ideal for a family hotel). Didn't bother with the evening entertainment so can't comment on that. The downside - mosquitos and horse flies! I was badly bitten, despite using room plug-in and deterent spray. There doesn't seem to be any pest control. I won't return for this reason.

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