Grace Mykonos Hotel

We first visited grace hotel in 2014 and absolutely loved it. A mr and Mrs smith hotel back then was high praise. It appeared to be the perfect boutique hotel for couples to relax with upmost luxury and memory of a superb taster type breakfast. We wanted to go back to Mykonos this year so it was an obvious choice to go there again.

How things have changed.

It was a great start as we had been upgraded to the grace suite, which was pretty much the perfect room and outdoor space, although it does need a little work done on some parts, the sink taps and the weeding outside. Staying with plus points, the room cleaning was exceptional and must be commended.the staff were also allways very friendly.

Without going through every negative, I will highlight a few. Not once in 12 days did we actually get what we ordered or had to chase for at breakfast and normally everything came at once. The advertised bar time opening until 22:00 was actually 19:00, so we provided for ourselves. It’s not adult only and there were babies and young children. Why…. Every service was accompanied with an invoice to encourage us to tip for everything. Sorry, just include it in the hotel price and pay your staff correctly. No gym as advertised. This is advertised as a 5 star hotel…

So would we go back for a 3rd time, absolutely no.

Sent from my iPhone

We had a lovely ten day stay at Grace Mykonos. The staff are truly lovely, with a special mention for Lara, Konstantinos and Babis, who were warm, helpful and consistently kind throughout our stay.

We enjoyed breakfast every morning and our room was beautiful with a spectacular view (room 25).

It was a pity that the restaurant closed at 6pm each day. This meant we either ordered through Wolt or went out for dinner, so at times the experience felt more like staying in an apartment than a five star hotel.

A small point for whoever selects the room equipment: travel irons are designed for travelling, not for being the main iron provided by a five star hotel. At this level, guests reasonably expect a good quality hairdryer, kettle, proper iron and a normal ironing board, particularly when trying to iron long dresses or linen shirts.

If you book through Booking.com, I would recommend checking carefully which room and terrace you’re receiving. The room I booked was pictured with a lovely terrace and sun loungers, but on arrival we were allocated a different, although still lovely, room with a very small terrace and two chairs. Thank you to the team for moving us to the room we believed we had booked.

We were also surprised that during a ten day stay we never heard from the general manager or saw him around the hotel. At a hotel of this level, even a brief introduction or check in would have added a more personal touch.

We hired a car towards the end of our stay and wished we had done it much earlier. It gave us the freedom to explore more of the island and, at around €30 a day compared with the €55 one way airport transfer, it was an easy decision.

Overall, we had a very enjoyable stay and the kindness of the team was the real highlight. With a few operational improvements, particularly around evening dining, room descriptions and in room amenities, the experience could be even better.