Eagles Nest

Awful experience. No water on 5 occasions! I went to discuss with reception who stated it’s the whole of Pefkos which was not true as we had come for a wedding and we had many friends in differing hotels with the ability to shower. The reception was not helpful, we were told no manager available. The breakfast was ok ish until we used the fresh juice machine which gave an ant infested drink. Kettle no cups. The stale smell in room was awful. The pungent smell from the bathroom made us feel nauseous. The daily cleaning team were friendly and changed bedding daily. The breakfast support team were really nice. Toilet did not flush on many occasions. It’s strange that love holidays have not asked us to review I am sure they know the issues and continue to display Eagles Nest as a 4 star. It is most definitely not. Book if you’re not too bothered about showering.

I’m not one to leave reviews but this “hotel” was one of a kind

It’s generous giving it 1 star… if I could, I’d give it a 0 and even that’s being kind

We are absolutely disgusted by this hotel and the fact they advertise themselves as a 4 star establishment , it is absolutely abysmal

We arrived Sunday, waited in the lobby before heading out and there was a lovely pile of food on the floor surrounded by ants.. I gave benefit of the doubt assuming they hadn’t noticed it.. 5 hours later on our return it was still there in the middle of the lobby

Prepare yourselves now it gets even more exciting…

The lift broke on the first actual day of us staying, we weren’t advised and there was no sign to state this, it wasn’t fixed at all after that so if you can’t walk up stairs then tough

The building was completely festered with ants. The lobby, our bedroom, the BED, balcony and bathroom I barely slept because I felt so uncomfortable

There’s a stale smell in the building but walking downstairs to reception smelt of cigarettes every single time, horrific

The room.. 4009, honestly I feel like every single room was atrocious from what we heard, just avoid this place with your life it isn’t worth spending a single penny

Even speaking to local people who work in restaurants said “I don’t know how they get away with it” now if that doesn’t tell you somethings wrong then I don’t know what will

Our room was absolutely filthy,

The main bedroom light did not work,

The beds were hard, stains on pillows and sheets

The wall by the “wardrobe” was covered in damp and dirt

There was what we thought was a “feature wall” showcasing their pillows, did think this was strange but nope.. turns out there’s a window behind them, what more could you want, forget the curtains just stuff the pillows in front of it… classy…not

The cherry on the cake in our bedroom was definitely our door going out onto the beautifully ant riddled balcony with the absolutely most awful view ever but yet in reception they have a lovely statement on the wall “scenic views in every room”, yeah that’s a lie too

Our balcony door handle wasn’t even attached, it came off in our hands, a massive safety hazard and not a 4 star standard

The bathroom..

I don’t even know where to begin

Imagine sitting in the sewers, I’m not exaggerating, it brought me to tears how awful it was

The entire time we stayed we had issues with the toilet not flushing properly

The shower was grubby around the seals, the fittings, the shower heads, the tiles, we had flies coming out the drain and the water hardly worked, I would’ve felt cleaner washing in someone else’s bath water, I wish I was joking but it was absolutely vile

There was an extremely strong drain smell which was the most unpleasant thing ever, if you do decide to book this place please make sure you bring a peg for your nose because you’ll need it.

The mirror in the bathroom was the only nice thing. I felt sorry for it

We had toilet roll, but had the leave it on the window sill as we had no toilet roll holder, we infact had what seemed like the remains of the broken bracket but no holder to be seen, don’t you love not being able to maintain standard hygiene practices..

Oh and it gets even more hygienic

On Tuesday we were told there was an issue with the water supply in the area so we had no running water at all

This not only effected the taps and showers.. yep we couldn’t flush the toilet at all

No bottles of water were offered due to the water shortage either, it’s usually the little acts of consideration which go a long way

Went up to our room and I desperately needed to use the bathroom, then my partner had to then urinate on what I had to leave behind because there was no possible way to flush, how mortifying is that I have never felt so uncomfortable in a “4 STAR” establishment or any star hotel like this in my entire life

We left the hotel because we couldn’t bare to stay there for the evening but asked a local restaurant if they had water issues.. they didn’t so the guy on reception basically lied to us and made out it was an area issue when in-fact it was a hotel issue

The following morning we had water but still couldn’t flush the toilet, it’s atrocious

Facilities -

We had a kettle.. no cups… no facilities to go along side this, just a dirty basic kettle which we couldn’t even use if we tried because guess what.. that’s right NO WATER

There was a box on the wall which had a loud buzzing sound throughout the night (I still have no idea what it was) but the cover was cracked

Also was woken twice during our stay at 7am by someone dragging furniture around extremely loudly

They apparently offered breakfast and had a pool but after the state of our room we were not even going to find out what it was like

We infact LEFT yesterday even though we had 2 nights remaining, it was that disgusting we rathered spend a lot more money just to get out of there

The cleaner seemed to find it hilarious when my partner was complaining at the reception desk, I am not laughing at all. This is appalling

They made us pay €50 tourist tax on arrival, was happy to take our money and refuse to refund any of the remaining days we had - all he could say was speak to who you booked it with, which we will indeed be doing

What an absolute con-artist and how they can portray themselves to be 4 star and the best of the best is beyond me, there’s so many other places around which have lower stars and much much higher standards

I can not stress enough how much we do not reccomend this hotel, it is not worth your time, money or happiness

It nearly ruined our holiday

Do not give anything to this place, save for any other hotel but not these, we willingly spent €300 more to get out of there for our last 2 nights, it was that miserable

The building is an absolute disgrace to the area, the staff don’t care and the prices they charge for something the same quality as the inside of a bin is unacceptable,

Shame on them

Avoid this place at all costs, this is not only a warning to others it’s a promise that this hotel is not one that’ll look after you, they won’t be attentive, they’ll disregard you if you try to speak to them about issues and mock you

I can promise that they’ll make you feel disgusting, take your hard earned money and make you feel inhumane because you can’t even have the basic hygiene requirements you’re entitled too

On the plus side the bin outside was cleaner than I expected but that’s it

Unfortunately, in my opinion, this is not a 4-star hotel.

We booked a pool room, which was unfortunately very run down and in need of attention. There were ants in the room, it lacked cleanliness and had a persistent musky smell. The shower head clearly hadn’t been cleaned properly for a long time, as water came out in all directions, flooding the bathroom and running into the hallway. We went through a lot of towels simply trying to soak up the water.

On our last day, the water completely shut off, meaning we were unable to flush the toilet or shower. When we complained, we were told it was an external issue, which was extremely inconvenient, particularly on our final day.

The hotel also advertises two bars, yet there was no bar operating on site during our stay. There was also very little atmosphere around the pool, with no music or entertainment.

The main pool appeared to have an excessive amount of chlorine. You could feel it on your skin, and unfortunately it also tarnished my jewellery to the point that I had to dispose of it.

The hotel shop was also very poorly stocked, with largely empty shelves, and seemed to be open mainly for purchasing water.

I stayed here with two other couples for our friends' wedding, and unfortunately they experienced several complaints during their stays too. This suggests that the issues are not isolated and that the hotel has generally been neglected and is in need of significant improvement.

Fortunately, the holiday itself and spending time with our friends made the trip enjoyable. However, when you are paying for a 4-star hotel, you expect a certain standard, and unfortunately this hotel did not meet those expectations.