- Greece Holidays
- Messaria
- Nous Santorini
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Nous Santorini
Greece, Europe
Messaria
Discover a 5-star luxury resort hotel with unique character and world-class interior design and exterior landscape, blending Santorini's history with contemporary flair. A move away from mass and speed, towards space, experiences, connections and slowness. An environment that combines comfort with authenticity, original style with unpretentious philosophy, passion for detail with personal attention in each guest's need.
Facilities
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath
- Sauna
- Poolside snack bar*
- Dining area
- Luggage room
- Concierge
- Babysitting service*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent168 reviews
Excellent
86%
Very Good
5%
Average
5%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
Great hotel, but service needs attention
Firstly, the positive points. The hotel is beautifully designed, with the rooms spread out in a large area so it does not feel like a crowded hotel. The swimming pool is magnificent and the fact that the pool never seemed crowded is an example of the thought that went in to designing the hotel. Our room which had its own swimming pool was large and well designed and the pool was definitely a great luxury. However, we experienced no hot water in the shower, the reception staff were average, something arranged was delivered to the wrong room, one day the cleaning was not done until 16:00, and the housekeeping left the door open (by mistake). I should add that when I spoke to the hotel manager, he was very apologetic and looked after us afterwards, and the only regret was that we hadn't spoken to him earlier to avoid our disappointment. I should add that breakfast was average, but with plenty of choice. However, although they had hard boiled eggs, they were not keen on helping with a request for a 4-minute soft boiled egg! In short, a great hotel, but poor service, something the manager promised would be addressed for future guests. One person stood out amongst the staff. Fernando was attentive, helpful and pleased to make our stay enjoyable. Hope he gets praised for his service.
Review by ameliashiner London, United Kingdom
Not a luxury resort
Besides a few nice staff members- this hotel and stay was one to forget. We booked thru capital one portal as part of their “premium” properties (a joke on capital one which I’ll make note of)
Paid for a room with a private pool. The pool was freezing and the room was extremely dated. Looks NOTHING to the photos they showed on their website.
No glass shower- instead a wall The shower was clogged and not draining The service was slower than slow at everything.
Check in is supposed to be at 3 but we couldn’t check in until 4. Went to the restaurant to wait and couldn’t get anyone to help. Food came out cold.
Loved the island and will be back to visit but will be staying elsewhere. Not worth experience given the price . Besides the pool- this resort and experience was forgettable unfortunately.
Great location, lovely pool area. good facilities and great cocktails
Location was great - right in the centre of the island - most towns were 10-15 minutes away, with a slightly longer journey to Oia
We had a balcony rooms which was a good size with a large bathroom and separate toilet. Towels were fluffy, toiletries were high quality, towels were changed as often as needed. Everything in the room was very clean.
Breakfast had a huge amount of choice - the choice didn't vary much from day to day but there was lots to choose from.
Lunch by the pool was very good and the cocktails in the bar were great.
All the staff were friendly and helpful.
Gym was good - plenty of equipment and free weights. Pool area very good with no need ever to rush for a sunbed.
We would definitely stay there again.
Review by Ben F Barnet, United Kingdom
Good hotel with large pool, complimentary breakfast and walking distance to local shops.
I stayed at Nous Santorini Hotel for 2 nights with my large family ( 3 adults and 5 kids). I booked the stay through my American Express Platinum Card which gave us the benefit of earlier check in time, complimentary daily breakfast as well as a room upgrade. I originally booked 2 Euphoria suites, however when I asked about the room upgrade, the hotel upgraded us to the Bungalow suites which have private pools as well as separate seating areas, they also provided complimentary pull away bed/s for my kids in each room. The hotel is located within a walking distance to pharmacies, supermarkets as well as local restaurants ( reception staff gave us some amazing restaurant recommendations by the hotel as well as in Oia). Oia ( make sure to go there for the unbelievable, breathtaking sunset) as well as Fira are roughly a 20 minute Uber/cab drive from the hotel. I gave the hotel 4/5 because when you get up earlier around 7 am and walk towards the main pool/breakfast area you can still see a "mess" around the main pool chairs including empty dirty drink cups, dirty towels scattered around from the previous day. I just feel that for a 5 star hotel, things like these should be cleaned up the night before so guests don't have to see this mess the next morning. Otherwise beautiful hotel and very accomodating, friendly staff!
Review by lbeylina Long Island, New York
More like a self catering experience
We had a very mediocre experience here. Wouldn’t come back again, but it might suit a family or a business traveller if you like a more independent/ self catering type experience.
A few of the main niggles:
- We were told bottled water would be provided daily in the room, but it never was
- There was no mini bar in the room
- The tea and coffee at breakfast was never served despite us asking multiple times every day
- The bar and restaurant have very limited menu and are extremely expensive
- There is no late check out available
- The private pools in each room are nice but are all overlooked and very noisey
