Majestic Hotel and Spa

The hotel location is great for being central to everything. We found the hotel and rooms clean and the room service is daily. There was plenty of sunbeds around the pool and again this is kept clean and tidy What let's this hotel down is the food. Its just passable. I know the holiday is cheaper but the food is hardly warm even if you're the first in the queue. Its the 2nd time in visiting this hotel so we knew what the food standard was. We just like the location and friendliness of the staff All I can say is the food is just OK but we ate out all the holiday I also think it would be nice if the snacks were available for a longer time and were fresher The pizza I tried was hardly hot.

Absolutely avoid – all-inclusive in name only. I honestly don't know how this hotel has the star rating it does. I have stayed in plenty of similarly rated all-inclusive hotels, and the standard here is nowhere near comparable.This is an all-inclusive hotel where you are made to feel like you are constantly being watched and restricted. One plate of food, one snack, one drink at a time — and everything served in the cheapest, flimsiest plastic cups imaginable. The cocktails come from plastic juice dispensers and are laughable. I've had better cocktails made at home!The food is dire, and the snack selection is basically a sandwich, roll or piece of pizza — apparently one each. This is not what I expect when paying for an all-inclusive holiday.The pool area is disgusting. The pool doesn't appear to be properly cleaned, the sunbeds are broken or covered in mould/algae, and many of the supposedly blue sunbeds are actually GREEN. The pool steps are broken, the water is freezing and the surrounding paving is scruffy and poorly maintained.The staff are generally miserable and unwelcoming, which really doesn't help. There is no sense of hospitality or wanting guests to enjoy themselves.Our room is also in desperate need of refurbishment. The balcony door doesn't close properly, several lights don't work, the toilet bin is broken, and there were only three pillows between two people. Towels and sheets aren't changed daily either.Our room telephone hasn't worked for around two weeks, despite being told to contact reception by phone if there are noise problems. The hot water also went cold, and when we reported it, we were told there was no issue. Our holiday representative was apparently told the same thing. The rainy weather was blamed but 24hrs later its still the same in raging sunshine. Yes, it is on the party strip, so noise is expected. That's not the problem. The problem is the overall condition, poor service, cleanliness, maintenance and ridiculous restrictions.The hotel promoted its facilities and supposedly excellent spa in initial advert, yet there seems to be little effort to promote or make the most of anything.This place desperately needs a complete overhaul.I've never been so disappointed with an all-inclusive hotel. I would not recommend this hotel to anyone and would absolutely never return. Save your money and book somewhere else.

I can honestly say. This has been my worst ever All Inclusive holiday. Its hard to know where to start. We booked in. We're given wristband, and told. Your room is out there. No other direction given. Just a pointed finger. From the snack bar area. We were told, one item only from there per day. If you wanted a drink. One small cup at a time The resteraunt food was diabolical. Cold at the start of service. The desert choices. Not very pleasant at all. Our room had no hot water. I spoke to reception. She said, she will send someone up in four hours. I said. Unacceptable We wanted a shower now. A man came up, ran the shower for two minutes, said to me. There. It's working now. I tried it. No. Still cold. He then said. It must be the weather affecting the boiler. I would advise, stay away from this hotel. Not a great time here at all. 😪😪