Clube Humbria by 3HB

We arrived on Saturday, check in straight forward the receptionist was very informative your given branded water bottles to fill up around the hotel. Room very spacious and clean, beds very comfortable and lots of extra pillows and blankets, shower very powerful hot, with complimentary shampoo, conditioner and shower gel. Food - very good for an all inclusive. Looked forward to every meal, English breakfast hash browns, pork sausages etc, snack bar serving lovely pizzas, ideal after the entertainment when it opens back up 9.30 to 11pm. Animation staff all lovely, other staff couldn’t do enough for you, Alcohol is all branded, Smirnoff vodka and Gordon’s pink gin, serve lovely cider and stout. No sunbed wars, pool area very clean with towels so no need to pack these. We have had an outstanding holiday and you only get what u pay for.

Just returned from a week away at this hotel. On arrival reception were very friendly and welcoming, we were given water bottles to use which can be filled at various places around the hotel. The hotel is very clean, the staff are constantly clearing away plates, cups etc. It is very well kept. The staff are lovely and all work very hard, nothing was too much trouble, you only had to ask. We were in H block with a pool view, right next to the restaurant and kitchen so it could be a little noisy in the mornings, but we are up early anyway and I am a light sleeper. This is a great family hotel. Although we were a couple, we had a great time. The food is very good, lots of choice at all times. Lots of fish, meat, cooked fresh in front of you, and vegetables which were fresh as far as I could tell. I particularly loved the baked potatoes. Lots of delicious choices for desserts too. Lots of fresh fruit also. The beer is super bock which is a good beer, there is also Carlsberg and a cider. Wine was also good with red, white and rose available. The short drinks were a little strange, good brands but I think the mixers were a little off, too sweet. I stuck to vodka a fresh orange which was fine. Yes they are served in plastic glasses, but with children around I think much safer than glass!! We usually stay 4 or 5* and I would say this is a 4* as described. Tokens are given for pool towels which are included. The entertainment team work hard and try to include everyone, I would like just a third of their energy LOL. We had a lovely holiday, relaxed and read around the pool. It could get noisy at times, I guess, but that didn't really bother us, the sound of people having a good time. There were plenty of sunbeds left around 10am and although they may not have been right around the pool, not that far away from it. The resort itself is quiet, small but very nice beach, which we went to every afternoon, a few bars and restaurants. Nothing too crazy. Pharnacy is close by if you need it, very helpful. All in all I would recommend this hotel.

Stayed here for a week in summer holidays, felt a little disappointed on arrival but I did acclimatise as the week went on, in short this feels more like a 3 star hotel not a 4.

Firstly the room - if there is only 3 of you do not look at the pictures advertised, your room is actually much smaller in that you have one sofa bed, a table and kitchen squeezed in together, a separate adult bedroom and bathroom. We could see in the rooms that had 2 sofa beds in and they were MUCH bigger than ours. We also paid for pool view and all we could see was a massive tree blocking it so that was a waste of money too.

The staff are generally friendly and happy to help (a couple of bar staff look like they hate their jobs), the hotel is absolutely spotless, cleaners and groundskeepers everywhere, especially in a morning. Food quality was also good both in the restaurant and in the snack bar. Drinks being served in plastic cups everywhere is not great, you think this is a small thing but it makes you feel like you're having your cocktail in an Ikea toddler cup.

There are sunbeds reserved early in the morning, so despite what the hotel says about not reserving, they do absolutely nothing about it - so if you can't beat them you'll have to join them i'm afraid! There is one main pool, a toddler pool and the splash area - all well kept and adequate, there are toilets available near all pool areas too.

Kids club isn't really that great, and with how they've separated the ages off as anything over 8 years being part of the teens club (where not much ever seems to happen) if your child is over 8 they may be fairly bored (our 10 year old was quite disappointed there wasn't anything for her kids club wise), luckily we had a car and a lot of days out because otherwise 7 days at the hotel she'd have been bored stiff.

The entertainment team do seem friendly when out and about, but someone please update that playlist, I never want to hear i've got bills or madre tierra again in my life, especially when blasted at 10am. However the fair night was really good - kids all loved that and well put together, and the Kahoot quizzes at night were fun.

The hotel does have plenty of free parking (ask at reception and they'll activate your key card for parking around the back of the hotel), and it is also walkable to some supermarkets and Olhos beach. I would definitely advise hiring a car to go out and about, because there's no way this hotel is big enough to not leave for a week.

This review may come across a little harsh for those of you who don't usually stay in 4 or 5 star hotels, whilst this hotel claims to be 4 star it definitely feels more 3 star, upon further research Portuguese star rating systems use things such as room size to define the star rating, so if you come here expecting 4 star luxury you will be disappointed. Now I appreciate I have been spoilt by our last 2 hotels being 5* but we had stayed at a 4* before those and that felt above this one generally (not in Portugal).

All in all we wouldn't go back, i've likely become a holiday snob, but if you are used to staying at 3 star hotels you will think this place is luxury and love it.