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  • Algarve Holidays
  • Albufeira
  • Falesia Hotel

Falesia Hotel

TripAdvisor Review
Portugal, Europe
Albufeira

This modern hotel enjoys a wonderful location between the Pine Cliffs golf course and a peaceful green pine forest. The hotel lies just 800 metres from the renowned Falesia Beach and is only 8.5 kilometres from the lively tourist hub of Albufeira. Faro Airport is at a distance of 20 kilometers from the hotel and the Roman Ruins are situated just 10 kilometres from the hotel, while Loule Castle is just 14 kilometres away. This magnificent hotel tempts guests with the promise of unrivaled facilities and service for a truly unforgettable experience; it is surrounded by peaceful, tranquil gardens exuding serenity and offering the ideal escape from daily life. Guests will be impressed by the unprecedented style and beauty of the hotel, which features a contemporary design and elegant interiors. The guest rooms are beautifully-appointed offering a haven of luxury and comfort in which to enjoy quiescence and a restful night's sleep.

Facilities

  • Tennis*
  • Spa treatments*
  • Massage*
  • Steam bath
  • TV lounge
  • Sun loungers
  • Outdoor freshwater pool
  • Poolside snack bar
  • Clothes dryer
  • Dining area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent3,476 reviews
Excellent
68%
Very Good
23%
Average
6%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Things are looking better

We were somewhat wary after our visit in May. Things do seem to be improving. The staff,rooms,cleanliness and breakfast a still very good. The evening buffet needs to be addressed. The warm options are rather below the standard this hotel offered. Dishes like chilli, curry, and pasta sauces are very thin and should possibly be in the soup selection. The staff were very welcoming and efficient and it was nice to meet up with the "new" regulars as well as long time staff. It will take a while for the Falesia to regain its top slot but its trying We have booked again for next year so things cant be all bad..

Review by A J Southport, United Kingdom
TripAdvisor Review
Still a great hotel….

This review is for anyone feeling anxious about returning to this hotel following all the negative reviews (as I was) or visiting for the first time.

Firstly, if it hadn’t been for reading the reviews I’m not sure I would’ve been aware there had been a change in management. On first impressions it just appeared that there had been some improvement in so far as new pool towels, an improvement to the indoor pool area & the addition of a mini gym.

The hotel itself is still spotlessly clean and fresh. Any dealings I had with the reception staff were absolutely fine.

My main concern was the comments regarding the dining room (the food aspect is partly the reason we return year after year). Breakfast hadn’t changed at all and still had all of the offerings as before. Evening meal was different…there was a distinct lack of a welcome to the dining room. I’m pleased to say that you no longer have to reserve a time to eat as a previous review had stated. The tables are laid only with a knife and fork, no side plates. If you wanted anything from the grill you had to get that first before any side veg otherwise your veg would be cold by the time you sat down to eat it. A chef was training another chef whilst we were there and it was slightly chaotic, although this did change mid week and then there was a chef cooking constantly rather than upon request which worked much better. The staff are doing their best but when I commented “you’re busy” the waitress’s reply was “not really, I just need some help”, it was evident there was a lack of staff, or trained staff. Sadly, all waiting staff seemed to feel they needed to apologise. Empty plates were left on tables between courses and there was no rush/or staff available to clear tables when vacated. I spoke to a lady, in management, who was there to help turn things around upon the negative comments received from guests…by the end of the week you could definitely notice the shift.

This goes for the bar staff too…there was definitely an improvement in their attitude by the end of our stay.

All said, it wouldn’t deter us from returning, it’s good to know that management are aware of people’s comments and are taking them constructively and acting on them. The saying: “It takes years to build a reputation and seconds to destroy it” is very true of what has happened here, hopefully the reputation can be recovered quickly before it really does affect the great hotel that was. Sadly though, it does seem that a lot of repeat guests will not be returning.

Review by Kaye H Derby, United Kingdom
TripAdvisor Review
Disappointing holiday.

We stayed at this hotel for 12 days. The bedrooms are clean and the beds are very comfortable, the shower is hot and powerful. The breakfast is very good lots of choice, but the evening meals not so good. The salads were lovely as were the deserts but the main dishes were poor. The small pieces of beef and chicken on offer every night were tough, fish was also on offer but I decided not to try it ( after sampling the beef and chicken) The other options on offer, I found very hit and miss, so much so that 6 days out of 12 we ate out. The lunch time menu was the same everyday, wraps and toasties etc except for Thursday and Sunday when BBQ was offered.. But this wasn’t a bbq as such, it was bbq chicken and ribs etc cooked in the hotel kitchen! The entertainment was poor. There was no atmosphere at all in the bar and we were treated to a different lady singer every night, who all seemed to sing the same set, which included John Lennons “ Imagine” and Sade hit “ Smooth Operator” ….. EVERY Night!!! It is a very quiet hotel, no quizzes, no Aqua, no music around the pool bar.
The staff in the restaurant and bars still seem to be learning, (yes it is September) so no change there since the reviews I read in May. This is a beautiful hotel with wonderful gardens, and very clean. But we would not return.

Review by Janet G Portsmouth, United Kingdom
TripAdvisor Review
Relaxing stay, beautiful gardens

We stayed late August for 10 nights in a junior suite. Suite was lovely, plenty of space, lovely views over breakfast area and next door driving range. Stayed bed and breakfast. Breakfast was good, lovely seating area available outside, sometimes in little alcove between planting, very relaxing start to the day. Loved the frogs in the ponds! The gardens around the hotel, breakfast area, herb garden and gardens are beautiful, loved watching the 3 lady gardener's keep them looking good. The garden areas also had beds so a good alternative to sitting around the pool, good for natural shade and it all smelled amazing. Could do with more umbrellas around the pool. Used shuttle bus to go to Falesia beach, great beach but facilities weren't great. Walk through pine cliffs resort instead or along road to Barranco? Beach instead, took us 15 to 20 mins. Uber were cheap for getting around to Albufeira, we'd give it a miss next time though! Local restaurants near hotel are really good, bit rustic but food fantastic. Don't miss local resort Ohla de Agua, pretty cove with handful bars and restaurants. Hotel bar was expensive and the entertainment wasn't to our taste. Lovely stay, glad we ignored the negative reviews.

Review by Karen C Warrington, United Kingdom
TripAdvisor Review
Great 10 day stay.

Just had a 10 night stay at this hotel and wanted to leave a short review.

Leading upto the holiday, we had seen some of the negative reviews from long time visitors and suspected this wasn't going to be because of the hotel itself, but more the gripes of people who have seen a favourite hotel have a rebrand and it is no longer what they previously experienced.

And we were right.

The hotel itself is pretty much faultless. We stayed B&B, so can only comment on the morning food, but we found it perfectly fine. Our room was a studio overlooking a golf driving range and it was clean and very comfortable. The pool and garden areas are clean and well maintained and are also provide a quiet and relaxing atmosphere, which suits us.

Our only negative observation was the prices in the bar, which were pretty steep.

Location wise, it was perfect for us. A relatively quiet area, but with a small smattering of restaurants and bars, which were great for us in the evening.

Access to the beach is a steady 20 minute downhill walk, which is obviously a bit more taxing on the way back.

We'd probably advise using Uber rather than the hotel shuttle, if you are thinking of visiting Albuferia - its much cheaper.

Overall, its a great hotel, with friendly staff and people shouldn't be put off by the negative comments on here.

Review by BigShe Warrington
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