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- Hotel do Cerro
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Hotel do Cerro
Portugal, Europe
Albufeira
Occupying a convenient position, close to Fisherman's Beach and the centre of Albufeira Old Town, the Hotel do Cerro is a family run hotel which offers stunning panoramic views of the Mountains and the Bay of Albufeira. A range of shops, bars and restaurants are close at hand while there is also a bus stop 30 meters from the hotel with connections to other parts of the Algarve.
The Hotel do Cerro has an outdoor swimming pool surrounded by a terrace perfect for sunbathing with sun loungers and sunshades. There is also an indoor pool and wellness centre which includes massage, Jacuzzi, Sauna, Turkish Bath and a Fitness Room at an additional cost.
The hotel's buffet restaurant offers a traditional breakfast and while dinner consists of a mouth-watering array of Mediterranean and International cuisine. A la carte dining is also available on the do Cerro's roof Terrace which offers spectacular views of the city, mountains and sea (payable locally). Meals will either offer a buffet or set during Winter dependent on occupancy.
During the day, a selection of drinks and light meals are available from the Hotel do Cerro's pool terrace as well as in the poolside Restaurant and Bar. Wi-Fi is available for free in the public areas. In the evenings we suggest you head to the hotel's bar for a relaxing drink. Entertainment and live music are also on offer for you to enjoy. Twin rooms at the Hotel do Cerro are air-conditioned and comfortably furnished. All rooms have a balcony or terrace and come equipped with flat-screen satellite TV, telephone, safe*, minibar* and free Wi-Fi. Side Seaview and Seaview rooms are available for a supplement.
*Some facilities may incur an additional fee.
Facilities
- Outdoor Swimming Pool
- Restaurant+
- Bar
- Indoor swimming pool
- Spa & Wellness Centre*
- Sauna*
- Fitness Centre*
- Jacuzzi*
- Massage*
- Billiard table*
- *Some facilities may incur an additional fee
- +Please note meals will either offer a buffet or set during Winter dependent on occupancy.
Room Types
The Local Area
Occupying a convenient position, close to Fisherman's Beach and the centre of Albufeira Old Town, the Hotel do Cerro is a family run hotel which offers stunning panoramic views of the Mountains and the Bay of Albufeira. A range of shops, bars and restaurants are close at hand while there is also a bus stop 30 meters from the hotel with connections to other parts of the Algarve.
Tripadvisor Reviews
4.0 Very Good1,209 reviews
Excellent
35%
Very Good
34%
Average
17%
Poor
8%
Terrible
5%
Location
Cleanliness
Service
Value
Great hotel
Great value considering it’s the English school holidays. Hotel is situated around 10 mins walk steeply down to the main old Albufeira area which is very lively but good choices for all ages.
Hotel is wonderful. We were on 2nd floor with partial sea view. Plenty of space. My 17yo Daughter and her friend had a separate room overlooking the pool. Again it was a good room.
Hotel and rooms sparkling clean. Rooms cleaned most days. Staff were amazing. So friendly.
We were b&b. Breakfasts were really good. No buffet but they give you a tick box ticket where you can tick anything from toast, sausages/bacon to eggs, beans, fruit, yoghurt. Plus they provide a basket of rolls and croissants. Coffees exceptional. Tea not so good.
Pool approx 20m long and very clean. Towels were not allowed on beds until 10am but there was never a rush at 10am.
Overall I’d definitely return to this hotel if returning to Albufeira.
Beach is clean. €20 for parasol and 2 beds.
Finally…. If you are a golfer and want to treat yourself, take an €6 uber to Salgados golf. Club hire, a round plus buggy and 15 balls were €175. Quite steep but it’s a great waterlined course in superb condition.
Review by steven m Glasgow
Brilliant quirky hotel very clean and wonderful staff!
What a little gem of a hotel - clean comfortable exceptional staff who were friendly and welcoming - the pool area is just lovely and no worries about getting a sun bed - we loved it here - the hills are quite tricky in the heat but we got Ubers and taxis very cheap even a tuk tuk which was so much fun! Highly recommend for a lovely relaxing break!
Amazing time at this hotel
Just returned from a week here and we had such a wondeful stay, we did'nt want to come home. The hotel is beautiful keeping its portugese charm and rustic look. Very clean and well kept, cleaners came in every day and towels were changed reguarly. Never had a problem getting a sunbed. The staff in every area of the hotel were some of the friendliest i have seen abroad. Breakfast we could'nt fault, a check list of what you would like and very tasty. Never had a problem getting an extra cup of tea if we wanted one. My advice if your wanting more than one of something mark the order form to how many. If i could suggest anything it would be that breakfast finished a little later maybe 11am and a kettle in the room. They are only available to hire. I took my own. There is a nice bar with a terrace and a view of the sea to enjoy a drink before heading out. Lots of nice restaurants in the town about 10 min walk downhill, uphill coming back. Really enjoyed our stay and will be back, already recomended to family and friends.
Review by 882kirstyr Birstall, United Kingdom
The worst experience!
Our experience at the hotel restaurant completely overshadowed our stay. The level of customer service was unacceptable. The staff were consistently rude, dismissive, and appeared unwilling to provide even basic hospitality. Every interaction felt cold and uncomfortable.
What was particularly concerning was the obvious difference in how we were treated compared with other guests. We watched staff smile, chat, and provide friendly service to English-speaking customers, while our family was met with curt responses, little patience, and an unwelcoming attitude. It left us feeling singled out and questioning whether we were being treated differently because of our background.
The breakfast service was equally disappointing. We were told we had to order everything at the beginning and were made to feel like asking for another drink or additional item later was an inconvenience, despite breakfast being included in our stay. Rather than feeling like valued guests, we felt as though we were being discouraged from enjoying the service we had paid for.
We travel regularly and have never experienced hospitality like this. Every guest deserves to be treated with courtesy and respect, regardless of who they are. Sadly, that was not our experience here. We cannot recommend this restaurant, and we hope management takes these complaints seriously and addresses the behaviour of the staff.
AVOID AT ALL COSTS
We were extremely disappointed with our experience at the hotel restaurant. The staff were consistently rude, abrupt, and unwelcoming throughout our stay. Instead of making guests feel comfortable, they often made us feel like we were an inconvenience.
What upset us most was seeing staff speak warmly and politely to other guests while treating us in a noticeably colder and dismissive manner. It left us feeling as though we were being treated differently, which was very upsetting and made us question whether discrimination played a part.
The breakfast service was also frustrating. We were told we had to order everything at once and couldn't order another coffee, juice, or anything else later, despite breakfast being included. It created an uncomfortable atmosphere where we felt we couldn't relax and enjoy our meal.
Hospitality is about making every guest feel welcome and respected, and unfortunately that was not our experience. We would not return to this restaurant and hope the management seriously addresses the staff's attitude and customer service.
