The Domes Lake Resort

7 nights in Domes Lake with my husband and 3 children. From the outset very disappointing. Been told to wait until the staff member could check us in so to use the arrivals lounge- stale water, coffee and cocoa covered almonds. Nothing suitable or refreshing for my children after our long journey. Then at check-in, which took and age, I was asked by the person checking us in to tell me the ages of my children as he pointed to the passports he was holding in his hand 🤷‍♀️. He then told us we got a free upgrade. We were very excited. All I can say is that if this was an upgrade I’d hate to see what rooms they were going to give us. He then asked if we had baggage?!! 2 huge cases propped beside us must not have been a good clue. We said yes and he said where we ok to take bags to our room ourselves. Not very 5 star! Rooms were disappointing, small, dated and overlooking busy road and bins. Dirty tissue in the wardrobe and crisps on the floor. At end of holiday my husband found a half packet of cigarettes in my young children’s room!! Clearly left by previous guests. Service was awful in general but especially at the Estrella bar. Literally could not get staff to come over, even waving at them and them seeing still wasn’t enough. We never got the right order at any visit. Staff always busy talking to each other or cleaning up. They are very good at taking away dirty dishes etc, in fact on one occasion we had our dishes taken away before we had finished eating from them!! On another occasion we stood waiting for an age to be seated despite loads of staff walking all around us. Eventually we got attended to. We asked for table for 5 as there were clearly 5 of us. We were shown to a table with 4 chairs and left to it. My husband had to go find a bar chair and carry it above others heads to get it to our table. Bar is grubby, cocktails not great. Food was fine. Facilities poor. Every day we had to try to find sun loungers and gave up half way through our holiday after my husband having to lift and carry a lounger to another 1 we found as staff watched and did not help and then all 5 of us perched on 2 loungers. Not replaxing at all. My husband and 2 younger children got a tummy bug which was awful. We did everything together, we ate and drank same things, went to same places etc. The only thing they did that me and my eldest did not do was swim in the beach pool…. An awful end to a terrible holiday. This is not a 5 star hotel and the service was appalling, facilities lacking and cleanliness poor.
We have stayed in the W, Epic sana, Pine Cliffs, Tivoli… all much better than this hotel. Definitely would not recommend and will not go back.

Just returned from a week family holiday at Domes Lake Algarve. Fabulous hotel, great location, amenities and high quality food and drink. You won’t be disappointed.

We visited Domes of Corfu last year, they are very similar but I marginally preferred this resort. The Tropical Family Retreat was effectively two rooms, providing amble space for 2 adults and two kids, with some extras thrown in as a Haute Living guest. The location is fantastic, love walking around the grounds, beach is 10mins away and marina about the same. Some resorts can feel isolated but not this one. Then again, we thought the food at Domes was better than the best marina restaurants. Favourite was sitting on the terrace at Antonio’s with the sun setting, bliss.

It’s a busy resort but there is amble space by the pool and no issue getting sunbeds. It’s a chilled atmosphere so if you want loud music, and evening discos this is not the place for you.

I have very little suggestions for improvement. Perhaps the welcome could have been more relaxed, with a drink by the bar. Service was good but could always be more personal in some places. But in general, would not hesitate to recommend this resort.

A fantastic hotel with excellent facilities and great staff. The hotel has everything you need for a memorable hotel with quality restaurants, a decent gym, a range of swimming pools and attentive staff. All the staff were a credit to the hotel, but a special thank you to Monica in guest relations, Pedro from Brazil in the pool bar and the lady that served our coffee in the quieter breakfast area.