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  • Madeira Holidays
  • Funchal
  • Musa D'Ajuda

Musa D'Ajuda

TripAdvisor Review
Portugal, Europe
Funchal

The apartment complex lies 3 km from the centre and is approximately 700 m from the beach. Countless shops, bars and restaurants are to be found in the vicinity (within 100 m) as are links to the transport network (50 m away).

Opened in 1997, this 6-storey apartment complex comprises 24 apartments and 30 studios split between two buildings. The complex is part of the d'Ajuda holiday village, the facilities of which may be used by guests here. A lobby with 24-hour reception service, safes, a currency exchange desk and lifts feature at this hotel. A bar, a café and a restaurant are to be found in the main building of the complex. There is also a laundry service, a car park and medical assistance on offer.

The comfortably furnished rooms come with an en suite bathroom with hairdryer, a direct dial telephone, satellite/cable TV, a fridge, a kitchenette, a lounge room, a hire safe, central heating and a balcony. The apartments are similarly equipped but also come with a separate bedroom. The rooms are cleaned by hotel staff on guests' departure.

There are swimming pools and a health club with an indoor pool, a gym, a sauna and a hot tub within the complex, the use of which guests are entitled to.

Guests are offered breakfast and evening meals in the form of a buffet at the neighbouring Jardins d'Ajuda suite hotel.

Facilities

  • Garage*
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Laundry service*
  • Medical service*
  • Hotel safe*
  • Lift access
  • Gym
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

3.5 Very Good1,086 reviews
Trip Advisor
Excellent
17%
Very Good
34%
Average
27%
Poor
13%
Terrible
10%
Location
Cleanliness
Service
Value
TripAdvisor Review
Great Value for money

Starting on arrival reception staff were very pleasant and helpful .Rooms we had a twin and a studio both spacious very clean one of the best we have ever had for great cleaners . Lovely views from the balcony .Now to the breakfast again really good bacon ,eggs fried ,scrambled and boiled tiny sausages mushrooms baked beans grilled tomatoes yoghurts cerials and porridge salad cake .Coffee lovely and fruit juice tea awful . Bar staff really friendly prices reasonable .Location bus stop to Funchal and Camara de lobos shopping mall round the corner with mcdonalds , and kfc would highly recommend .

Review by lindsey r Wolverhampton, United Kingdom
TripAdvisor Review
Definitely 2-3 star hotel

Hotel is lovely and clean rooms could do with updating. Beds are. Very uncomfortable hard and lumpy. The food in the restaurant was awfully(we were half board) breakfast was fine the usual cooked breakfast , salad, fruit , yogurt. However the evening meals were awful everything was floating in grease, not much choice nothing for children except plain pasta with indescribable sauce, salads and good choice of deserts, however lots of little flies buzzing around the desert table, the 2 “chefs” were standing in the restaurants occasionally stirring the food , I was suprised that there was hardly anyone in the restaurant , but after seeing the food I understood why. The majority of the staff were very friendly and helpful. The was some maintenance happening around the exterior pool walls where the were at least 3 men hacking off the render with axes from 9-5, which after a while drove us nuts so didn’t spend to much time around the pool. No wonder there were always sunbeds available. The coffee shop was lovely and the food was very nice and reasonable prices I would go back to Madeira butI will not be going back to this hotel.

Review by Julie T Swansea, United Kingdom
TripAdvisor Review
Dated but functional base to explore Madeira

We booked two rooms at the hotel for a family holiday to Madeira and stayed for two weeks b&b.

The rooms are very dated and basic. It was a challenge to make more than a coffee in the kitchenette not only due to the facilities but also the lack of space. It made having anything that resembled a meal impossible. The kettle was one that you put on the hob to boil so extra vigilance is needed if you have young children in the room. There is plenty of storage space for clothing and the rooms are in general quite spacious.

The rooms were cleaned daily and towels changed frequently. There were no concerns about the standards of cleanliness at all.

Breakfast was ok. There was a range of foods both hot and cold, nothing fancy. As a guest with coeliac disease the lack of labelling on anything other than the gluten free cereal was a challenge but it did mean I was able to access cereal for the two weeks safely.

All staff were helpful, polite and happy to help where needed. The gentleman who checked us in to breakfast each morning welcome my son friendly who often wore a different football shirt with a different player so they developed a lovely rapport!

The outdoor areas really redeemed the dated interior. They are beautiful. The pool is always quiet with plenty of sun beds. The pool team were keen to ensure parasols were offered during high UV periods. The bar staff were really lovely and offered great customer service.

We did pay a reasonable price for the holiday but wouldn’t go back due to the cooking facilities being that bit too basic. The addition of a microwave would make a huge difference to what could be made in the room with the limited space. It meant that we spent a significant amount of money on eating out which is challenging as a guest with coeliac disease. This is something I wish I had looked into more prior to booking.

The location is ok. There are a few bars and restaurants near the hotel but if you walk another 15 minutes there are a significant amount more to choose from. The centre of Funchal is accessible by bus or uber. As a family of 4 it cost the same to get an uber as the bus so we did this for the convenience.

Overall a great holiday that is a brilliant base for exploring Madeira.

Review by Louisa A Nottingham, United Kingdom
TripAdvisor Review
Holiday Getaway

Stayed 10 nights B&B. A great hotel a little outdated but don't let this put you off , rooms where spotless and you could have them cleaned every day if you wanted, staff where very friendly and always willing to help, pool area is great with a large pool and a small pool for kids, they even provide towels and there is a cafe bar near the pool food and drink at a reasonable price. Breakfast has a good selection of hot and cold drinks and food, lots of very good restaurants nearby to try. Great location just a 15min bus ride into Funchal town centre.

TripAdvisor Review
Fabulous 10 nights

Fabulous 10 nights. Booked a suite with garden views and it did not disappoint. I thought it was a fabulous Hotel,immaculate and clean in all areas including the pool area. Towels were provided and parasols. Towels and beds changed on request. Some say the Hotel is out dated i would say it's traditional with dark wood doors and furniture. Breakfast was great ,loads to choose from (don't forget you are in Madeira so it's not your box standard Bacon and Sausages) 2 mins walk from the bus stop into the Centre 2.05 euro (or if there are 3 or 4 of you download the Bolt taxi App it'll probably work out cheaper.) Small shopping centre 50yds away with a great supermarket. Restaurants a plenty nearby ,Indian ,Chinese,Italian,Traditional Maderiran (The Balcony Restaurant doesn't look much but the food is amazing and very reasonably priced.) we tried them all and some twice.! Another great thing to consider if you have never been to Madeira before. This Hotel is great if you are not too good on your feet, a lot of hotels nearer to the sea front have a hill of doom to climb and decend or a steep stairway !! I would highly recommend this Hotel -back 2 days and booked to go again!

Review by Lynne F East Riding of Yorkshire, United Kingdom
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