Port Benidorm

This hotel is the best in benidorm! I have lived in other hotel benidorm but nothing beats it. Breakfast and dinner was amazingly good. Definitley recommend it.

My partner and I booked the port Benidorm hotel for one weeks stay, from the 7th of July until the 14th of July. Because our flight was an early morning flight, apart from the one hour delay before take off, due to TUi losing the time slot, and we had booked private transfer(Costa blanca transfers) which we’ve used before, and are a very good transfer company. We arrived at our hotel pretty early, and were told that our room was not ready yet. We checked in, and were told that we could leave our suitcases in a room behind the reception, and go for some lunch. My partner asked when they thought the room would be ready for, and they said about 3.30pm, once we had lunch, which we thought was nice, and had a very good selection of food, there was always something, even for the fussiest eaters, which I am pretty fussy when it comes to food. The dining area was very clean, as well as the reception area, always smelled fresh. The staff are all very nice and polite, and were always quick to take any finished lates away. The only problem in the dining area, that we thought, because we are over a certain age, was the signage above where the food was, very difficult to actually see what things were ( not clear for even the sharpest of eyes) they should really have the writing a bit bigger, with a black background and clear white writing, or vice versa. My partner said that she wasn’t willing to hang around and wait until 3.30pm, so she went to the reception and spoke to a different person to see if our room was ready, and was told it was. We got our cases, and headed up to the 14th floor, we booked this hotel before the new part had been finished, we were given room 1410, which had a sea view, on entering the room, you could feel the coolness of the air conditioning, along with a ceiling fan, which kept the room nice and cool, as well, we’re talking about 30-34 degrees heat outside, so it was great to have the room feeling cool. The room had plenty of hanging space in the wardrobe, with three drawers, as well as a couple of other shelves. My partner had tried before we arrived, to E-mail the hotel, to make sure we got a high floor, and had asked for a double bed, but got no reply whatsoever, even after trying to send another E-mail to them. But because we had booked a sea view room, we had thought that most sea view rooms were high up anyway, but we only had two single beds pushed together. We also had a safe with a combination lock, and a small fridge below, which we took the shelves off, to fit our water and cloak in. We had a large flat screen tv on the wall, and there was a pull out sofa/bed. The balcony was a good size with spectacular views of the sea, and part of the beach front. The room was cleaned to a reasonable standard, and always smelled fresh. The whole hotel had a total refurbishment, while the new block was being built. The breakfast was good, with lots of bread, continental rolls, fruits, yogurt and fried food, from bacon, eggs, sausage, cold meats and cheeses. There was something for everyone, as well as fresh orange juice, tea and a machine for coffee, cappuccino, and hot water, and also a couple of toasters around the dining area. Lunch had a good selection of foods as well. I personally never ate salads ever, on any of our holidays, but thought I’d try them at this hotel, and I wasn’t disappointed, I ended up eating salads most days, and thoroughly enjoyed them. There was a good choice of food for lunch as well as dinner, so again, even like me being a fussy eater, always found something to eat. The only thing that I did notice, was that the staff didn’t always come over to the table to ask if you’d like anything to drink, but instead, on most occasions, me or my partner had to end up going up to the bar ourselves, which was located right up the back of the dining area, next to the cooking station. We booked this hotel on an all inclusive deal, but felt that we didn’t really get our money’s worth, as well are both in our 60’s, we don’t really eat as much or drink as much as we might have done, when we were younger, we always like going walks, when we are on holiday, so we ate out a couple of times, and had some drinks in the local bars, when we were out walking around Benidorm. So when we decide to go back to Benidorm, we would definitely consider staying at the port Benidorm hotel again, as it is situated in a great location, and there’s no hills to walk up, we would probably go bed and breakfast or half board the next time. All in all, we would definitely recommend this hotel, nor it’s cleanliness and the pleasantness of all the staff, from the reception staff to the cleaners and all the dining staff. Had a fantastic holiday, and fantastic stay at this hotel, and would definitely return. We came to the roof top terrace two years ago, just to see the views from up on the 19th floor, and the views were amazing. Back then, we were staying up at the club rooms in the flamingo oasis hotel, and we didn’t have to book the rooftop terrace back then, we just walked in. But now if you are a guest at the hotel, you can just go up for drinks/cocktails, but if you wanted to go up to eat, you’ve got to book, even if you are a guest staying at the hotel. There were a lot of people from outside the hotel that booked, as I said, if you are not a guest, and are staying elsewhere, you have to book in advance, as the rooftop terrace can be really busy. They have good selection of cocktails from around the world, and a few beers most in bottles. Even if you are a guest in the hotel, you still have to pay the full price. ( no discounts) The pool area at this hotel can also be pretty busy. There are two pool bars. The main one, has a snack bar, which some foods that you can help yourself to, and you can also order other hot food. The only beer for all inclusive guests, is estrella damm, which I find a bit strong. The other bar, has a variety of other beers, ciders spirits and cocktails available, which you have to pay for. There are two main pools at this hotel, one is the busy larger pool, with a small part at the rear for children, and the other smaller pool is next to the bar that you pay for the drinks. Pools are nice, and are not cold, even the showers that are located around the pool area are not cold. Plenty of sun loungers. 10 out of 10 for this hotel.