- Costa del Sol Holidays
- Benalmadena
- Holiday World Polynesia, Affiliated by Meliá
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Holiday World Polynesia, Affiliated by Meliá
Spain, Europe
Benalmadena
This marvellous holiday complex is situated in Benalmadena Costa. It lies approximately 10 minutes away from Fuengirola by public transport, and is only 15 km away from Málaga Airport. The property is surrounded by vegetation creating the tranquillity that makes it ideal for a stress-free getaway. The most outstanding element is unquestionably the variety of leisure options, with activities designed for all ages and tastes. The outdoor pool area will be certainly everyone’s favourite. Various health and beauty treatments are provided for visitors who wish to feel refreshed. The rooms are perfectly decorated to create a comfortable atmosphere and make each stay the most pleasant and unforgettable one.
Hotel Information
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub, an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, an arcade/games room and tour/ticket assistance.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good4,402 reviews
Excellent
35%
Very Good
32%
Average
18%
Poor
8%
Terrible
7%
Location
Cleanliness
Service
Value
Most unpleasant hotel stay ever
Stayed for week from 11th Oct. 3adults and a 2 year old. Pros- weather was lovely, kids entertainment very good, rooms spacious even if but dated. Cons- absolutely disgraceful adults smoking and vaping everywhere indoors and outdoors ,at the snack bar and even at kids mini disco! We couldn't find a single smoke/vape free area in the whole week. No attempt by hotel management to address this or inform guests about any restrictions. Saw people leaning against walls smoking next to no smoking signs and had to ask people who were vaping right next to us at reception area to move away from our toddler. The hot food was very poor and choices for children limited. There was pizza on only occasionally. Soup, salad and dessert were good. The furniture in the bar area was broken, stained and soiled. The dining room from Friday lunch through to our last meal on Saturday evening was bedlam. The hotel were hosting groups of children and young adults 150+ and they all arrived at dining room at same time. The queues for the buffet were 30+ deep and the noise unbearable. Had to leave without a proper meal. Then on the final day we were picked up at 7.45 , the dining room didn't open till 8am . We asked if a breakfast would be available, told to order a packed lunch and pick up night before, no hot drinks or fresh food available before we left. This holiday was expensive as we had to pay full adult price for the 2year old and the prices for this week are higher as it's the school holidays. It was an absolute waste of money and the most unpleasant experience in a hotel we have had in more than 40 years travelling. I have complained to TUI about this too. I generally don't complain or leave reviews
Seriously impressive hotel, almost perfect.
Went October 26 family of four with 2 kids aged 10 and 8. First impression was brilliant, arrived late in the evening (Ryanair fault) but check on still friendly. Got to our room and they had made plates of food up for us. Room itself was good, good size with lots of storage, fridge freezer and kitchen for self catering (we were all inc) . Room could do with a couple of bits of attention (dodgy sliding doors) but overall clean and well presented. The hotel itself is incredible, felt like Las Vagas in terms of scale, the massive pond with Coy Carp, waterfalls, turtles and bird enclosures were highlights for the kids for sure! Hotel pool was big and loads of loungers, pool bottom needed a bit of a clean but the water itself was crystal clear. Food was fresh and plentiful, loads of choice even for fussy kids! Staff were all very friendly and helpful. Location was not bad, nice gated and secure community. There was a steep hill to get out but they had a free bus running all day so no complaints! We had access to the beach club which the kids loved and we spent 2 full days there. . Again couple of bits could do with refurb but overall clean and nice place to be. The beach itself is less than a mile away and with lots of space and lots of cafe/restaurants, lovely sand and loads to do, including play parks and outdoor gyms! Overall we loved this hotel and location, we normally go to Spanish islanda like Majorca but would come back for sure
Review by Steven M Stirling, United Kingdom
Lovely hotel with just a couple of minor negatives.
First time at the hotel and mostly found everything to be very decent. Room 321 was a junior suite which was in general very comfortable. Only negatives were that the TV didn't work with most channels coming up saying no signal. Also some mornings there was no hot water in the shower. The hotel was always noisy with screaming children but I survived this and kind of knew what to expect before I arrived. One other issue was that crisps I bought from the bar were a month out of date.
Review by thommo123456789 Aberdeen, United Kingdom
A wonderful stay at Holiday Polynesia. Exceptional service and a unique atmosphere
⭐ A Fantastic Experience! An Excellent Hotel with an Outstanding Team!
We had a wonderful experience at Holiday Polynesia! It is a fantastic hotel, especially for families, with a beautiful and original tropical atmosphere. The fish, turtles, birds, lakes and even the little ants are all part of this unique setting, perfectly integrated into the hotel’s theme, making it such a special and charming place.
Above all, I would like to highlight the friendliness, dedication and professionalism of the entire staff. From reception and check-in to the Kids Club team, the restaurant and bar staff, and the housekeeping team, we were always welcomed with a smile, genuine kindness and a willingness to help. Everyone was highly professional, attentive to guests’ needs and committed to making our stay as enjoyable as possible.
A very special thank you to Elisa Moleno for her kindness, attentiveness and dedication. People like Elisa make a real difference and leave guests with wonderful memories of their stay. Thank you so much for everything!
The food was very good, with a great variety of dishes and plenty of options to suit different tastes. It was a shame to see some guests piling their plates with food only to leave half of it uneaten. With so much choice and such good quality, it would be wonderful if everyone served themselves thoughtfully and helped avoid food waste.
The surrounding region is also beautiful, making the whole experience even more special.
My heartfelt congratulations to the entire Holiday Polynesia team! The staff are what truly make the difference and turn a good holiday into a memorable one. I sincerely hope that management recognises their hard work and professionalism and rewards them accordingly, including with a well-deserved pay rise. They work with dedication, friendliness and a level of customer care that deserves to be recognised and appreciated.
I highly recommend this hotel, especially to families looking for comfort, fun, great food and a unique atmosphere.
A huge thank you to all the staff, and especially to Elisa Moleno, for helping make our stay so enjoyable. Keep up the excellent work! Congratulations to everyone, and best wishes for continued success! 👏🌴🐢
Great Amenities/Activities and food, spoilt by Ants and Cockroaches
I am really gutted to be writing this review as found the amenities/activities and food really lovely at the hotel however, our room had 100's of Ants and cockroaches that came in our bathroom at night that ruined it for me. Would not return because of the room cleanliness.
The hotel has soft play. Our son is 3yrs old and they let us in with him or leave him whatever suited us. The splash park was great, the only downfall was we paid for all inclusive but at the splash park you have to pay for your own food - they only do pizzas and hot dogs. The kids disco was on way too late - 9pm, this tends to be quite common in Spain Ive found! Lots of things to do closely, Butterfly World, Acquarium, Zoo and large kids Park / lakeside. We loved the location and holiday. What spoilt it was our room. I did complain at reception. They fumigated our room but it only lasted 24 hours, the next day the Ants were back along with cockroaches every night. I had a 6 month baby and 3yr old with me, the cleanliness really let it down!
Review by Ashley K Reigate, United Kingdom
