AluaSun Marbella Park

The hotel is quite far from Marbella, and the water park is frequently accessed by people who are not staying at the hotel, making the facilities feel overcrowded and less exclusive for hotel guests. The first room we were assigned was not the room we had booked. We were given a double room with an extra bed, even though we had specifically selected and paid for a triple room.

The quality of the pool water was disappointing. The size of the swimming pools is insufficient considering the size and capacity of the hotel, which makes the pool areas feel overcrowded.

Furthermore, the fact that people can enter and leave the hotel facilities simply to access the water park makes the whole area quite confusing and difficult to manage.

Another concern was the lack of supervision at several times in the water park pool. The adults-only pool was also frequently occupied by children, which meant that it did not really provide the quiet and relaxing environment expected from an adults-only area.

There is very little variety at the pool bar, and the food options offered to guests are mostly unhealthy. A wider selection of healthier and more varied food choices would be greatly appreciated.

The parking area is far too small considering the size of the hotel, and the cars are left exposed to the sun without any protection. The alternative is for guests to park their cars on the pavements, often in an inappropriate manner.

We went for a day to try it out to see if to book for next year as we were staying in Marbella , I honestly wanted to leave as soon as I got in to the place the hotel seemed nice then I walked out to the pool area me my partner two kids we had nowhere to go the smell was awful I couldn't bare it , it's all cramped in together only Irish people there it's all Spanish my children said it was the worse thing they ever went to couldn't agree more we had lunch at the buffet was terrible I honestly never give a bad review but honestly feel bad on anyone who thinks of going here also very rude people that think they can shove in to you as you walk no manners or respect women smoking there vapes in the kids pools men taking up the kids slides not moving the sitting area out in the grass is filthy not that you would get a sit the grass is more like sharp glass sticking into your feet

Perhaps 25 years ago this was 4*. Today it is not up to expected standards. Rooms are dated, towels were not in the room on arrival, breakfast buffet was not great, dinner was only OK.