- Costa del Sol Holidays
- Torremolinos
- Sol Principe
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Sol Principe
Spain, Europe
Torremolinos
Located right on the beachfront with direct access to the beautiful Playamar Beach, just 2 kilometres from Torremolinos city centre (Malaga), this award winning hotel boasts 15,000 m2 of facilities, making this establishment a spectacular theme hotel with a huge choice of entertainment activities for children and adults. Malaga airport and Malaga coach station are just 8 kilometres from this family-friendly hotel and María Zambrano-AVE high speed train station is 20 minutes away. This stunning establishment offers a wide range of accommodation options to suit all clients' needs, ranging from economy rooms to family room pool with kitchenette.
Facilities
- 24-hour reception
- Wired Internet*
- Wi-Fi*
- Laundry service*
- Launderette*
- Medical service*
- Bicycle hire service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good6,335 reviews
Excellent
31%
Very Good
33%
Average
20%
Poor
8%
Terrible
7%
Location
Cleanliness
Service
Value
Not a 4 star hotel
Our Experience
We stayed at this hotel as a family, but unfortunately, we would not return. There were simply too many rules and restrictions, and overall we did not enjoy the experience. We also found the staff and general atmosphere to be less friendly and welcoming than expected.
Rooms
- The basic rooms were not well stocked. We ran out of shower gel and hand wash and had to ask several times for them to be refilled.
- There is a TV in the room, but there are no channels available.
- There are no proper cupboards for storing clothes, just a very basic clothes rail.
Dining
- There were very long queues to get into the dining hall.
- There was not much choice for vegetarians.
- The same food was repeatedly served for lunch and dinner.
- Cutlery frequently ran out. When we asked a waiter for some, he simply shrugged his shoulders rather than helping.
- There is also a token system for drinks. You hand in a token to receive a cup, and you have to keep that cup with you if you want a refill. No cup means no drink, which we found unnecessarily inconvenient.
Pool Area
- This is the first hotel we have stayed at where guests are expected to drag their own sunbeds into position. This could be particularly difficult for elderly or less mobile guests.
- There were very long queues at the gates in the morning, with people pushing and shoving to get through in order to secure a sunbed.
- There is a sunbed supervisor who checks whether beds are being used. If you leave your sunbed, a note is left on it. If you don't return within an hour, your belongings are packed up and stored away. While we understand the need to prevent sunbed reserving, we found the whole process quite strict and uncomfortable.
Check-in & Check-out
- Be prepared for very long queues. We waited around 30 minutes for both check-in and check-out, which was frustrating, especially after travelling.
Luggage Room
- The luggage room is very small and there doesn't appear to be an organised system for storing bags.
- Luggage was piled on top of each other, and it took a long time to locate our bags.
Overall
We came as a family hoping to relax and enjoy our holiday, but unfortunately the number of rules, queues and restrictions made the experience quite stressful rather than enjoyable.
This hotel may suit some people, but based on our experience, we would not return. We also found the staff and overall atmosphere lacking in friendliness, which added to our disappointment.
Review by santa01 england
not worth your hard earned money
one word Rubbish
it is most certainly not a 4 star.
i have stayed in many cheap places and expected more for what i paid for
if you like rAw chicken / raw burgers , small rooms , faulty rooms (child sliced his foot on metal trim) , rude bar staff (and i mean extremely rude and grumpy! maybe they don’t like polite english people? :) ), unable to get a sunbed and to be honest crap activities other than a pool… then this is your place!
the cleaners were good & one of the staff in the snack bar was friendly.
Rubbish cup token
Cup token lose our cup can't get drink even if you are all inclusive No cup no drink doing tic toc videos to show the world you pay a lot of money for holiday all inclusive can't get a drink
I asked our provider to fly us home early
I’ll start by saying this holiday was not cheap. From the second we arrived, it was a nightmare. It was like the hotel had crammed double the number of people it had capacity to host. There were no free sun loungers, it was a nightmare to get anywhere to sit around the pool. It was difficult to walk around the pool as there was literally no free space. People were fighting over umbrellas. We had a newborn baby and no shade. The buffet was also a nightmare, people everywhere, no space to mobilise, no tables free. Food was often served raw. Our room looked nothing like the photos advertised, when we brought this up we were told we weren’t in the refurbished block… how this isn’t false advertising I do not know. It was dirty and our sheets were never changed. We are a family of 6 and our room was the size of a shoebox. There was no space to move around the beds with the pram and suitcases. Mid stay we had a bulging ceiling with dirty water leaking from it. It was a fight to change rooms despite the obvious danger with water / electrics. The lifts up to our room only had capacity for 2 people and there were hundreds of people trying to use them - we had a pram. No seating at the evening entertainment, again everything was a fight, not that we missed much however as what we did see looked dreadful. I was counting down the days until we could go home and contacted our provider and asked to be flown home early / provided another hotel - spoiler alert they were useless. Do not book this hotel.
Review by Mia B Southam, United Kingdom
Family holiday 2026
Stayed at this hotel with my partner and toddler, on arrival the hotel looked really nice from the outside , only down side was transfer coach couldn’t get into the grounds so was dropped off over the road and was told it’s only a 2 min walk , it was actually abit longer and felt like a long walk carrying 3 full suitcases , pram and hand luggage . Check in was ok but was stood in a very long queue for quite a while . Room was a standard sol room , very small and too be honest not very clean really . Smears all down the mirrors and sand stuck to our feet when walking around . Food was lovely but was like feeding time at the zoo, people with no manners touching all food and getting back to your table seemed like an obstacle course dodging people rushing about everywhere . Pool area was nice but they go round with tape measures measuring swim rings and strictly no balls or lilos for children to play with . And if your not up at crack of dawn you have no change what so ever of getting a sun longer, there is a policy here but no one seems to follow it properly !! Holiday as been nice because we made it nice for ourselves but would not go back to this hotel be honest .
