- Fuerteventura Holidays
- Esquinzo
- Club Jandia Princess
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Club Jandia Princess
Spain, Europe
Esquinzo
The 4 star all inclusive hotel Club Jandía Princess in the south of Fuerteventura is a paradise for adults and children alike. Located directly at Playa Esquinzo, this all inclusive hotel has two separate areas, one for adults (as of 18 years) and one for families.
The family area is tailored to the needs of children. The smallest guests just love the “Farm Princess” with its goats, rabbits, chicken and sheep and the vegetable patch, where they can plant and harvest to their heart's delight. The colourful, comic-style painted walls of the mini club describe the adventures of the “Principito”, the mascot of the mini club. It's the perfect place for the daily fun activities with the entertainment team.
The adults-only section is focused on privacy, relaxation and tranquillity. The wellness area offers relax pools, swim-up bar, whirlpools and a spacious fitness centre. A special Body & Mind sports program brings harmony to body and mind. Below the zen-area with its sauna and massage options, steps lead directly to Playa Esquinzo beach. For a small fee, guests of the family section may enjoy the facilities and services of the wellness area in the adults-only area of the hotel.
The core of the 10 building, bright-white complex is the shared pool landscape with its bars, and the main building with its buffet-style restaurants.
Facilities
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-Fi*
- Car hire*
- Laundry service*
- 24-hour security
- Air conditioning in public areas
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good5,839 reviews
Excellent
38%
Very Good
32%
Average
18%
Poor
7%
Terrible
5%
Location
Cleanliness
Service
Value
Avoid
⭐ 1/5 – Very disappointing experience
Unfortunately, our 10-day stay was one of the worst holiday experiences we have ever had.
From the first day, we had ongoing problems with our accommodation, including no hot water, a very strong sewage smell, visible mould, deteriorating plaster and ceiling with pieces falling down, a faulty balcony door and a television that did not work despite being reported three times over two days.
We repeatedly reported these problems to the hotel and the TUI representative, but they were not properly resolved. We spent a significant amount of our holiday going back and forth to reception, waiting 20–30 minutes in queues and trying to get someone to help us. We even had to spend our own money on air fresheners and drain-cleaning products because of the sewage smell.
The situation was particularly concerning because our son has severe asthma and requires regular inhaler medication. At one point, after the hotel offered us another room, our room access cards were blocked while our son's medication was still inside. This caused us enormous stress and could have created a serious risk to his health.
Then, on Day 8, we returned to our room late at night and found approximately 7–8 cockroaches on the bed, floor, bathroom and sofa. Our children were frightened. They had already fallen asleep, and we had to wake them, carry them and move our belongings to another room in the middle of the night. The move took around an hour.
In total, we had to stay in three different rooms during our holiday.
We booked this holiday expecting a clean, safe and well-maintained hotel. Unfortunately, what we experienced was completely different. Instead of relaxing and enjoying time with our family, we spent 10 days dealing with problems, reporting issues, waiting at reception, moving rooms and worrying about our children's wellbeing.
This was not the family holiday we paid for. It was 10 days of stress, frustration and disappointment.
We have photographic and video evidence of the problems we experienced and have submitted a formal complaint to TUI.
Based on our experience, we cannot recommend this hotel and would not return.
Fun filled holiday
Had an amazing experience at club princess Jandia the animation team were fabulous. Big shout out to Laura and Desi skye loved you! Really would recommend this place xx
Norman is a legend
if your unsure of coming here or booking your stay, reconsider.
when you make eye contact with norman when you arrive, you’ll be glad you made the right decision of coming here.
😂😂
nah all jokes aside norman is an absolute legend and i’ve made a new friend - leaving today and gonna miss him a lot
appreciate you norman
- arthur
Family Holiday
Truly wonderful holiday. Staff have been nothing but friendly from the moment we got here,until we had to sadly leave.
Any minor issue was dealt with straightaway.
Norman Poolside made us extremely welcome and we left as firm friends.
Review by Derbydaz2017 Derbyshire, United Kingdom
Excellent kids club and staff
We had a great holiday at this hotel for 2 weeks. Yes it needs a refurb but we still had a great time. Lots of variety of food and drink. The kids club was great for our 6 year old. A special shout out to Norman, Laura, desi, and Anna for making my 6 year old feel special. They were brilliant with the children. They were great with the mini disco, kids club and aqua gym. Restaurant and bar staff were brilliant also. Great time
