- Fuerteventura Holidays
- Esquinzo
- Club Jandia Princess
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Club Jandia Princess
Spain, Europe
Esquinzo
The 4 star all inclusive hotel Club Jandía Princess in the south of Fuerteventura is a paradise for adults and children alike. Located directly at Playa Esquinzo, this all inclusive hotel has two separate areas, one for adults (as of 18 years) and one for families.
The family area is tailored to the needs of children. The smallest guests just love the “Farm Princess” with its goats, rabbits, chicken and sheep and the vegetable patch, where they can plant and harvest to their heart's delight. The colourful, comic-style painted walls of the mini club describe the adventures of the “Principito”, the mascot of the mini club. It's the perfect place for the daily fun activities with the entertainment team.
The adults-only section is focused on privacy, relaxation and tranquillity. The wellness area offers relax pools, swim-up bar, whirlpools and a spacious fitness centre. A special Body & Mind sports program brings harmony to body and mind. Below the zen-area with its sauna and massage options, steps lead directly to Playa Esquinzo beach. For a small fee, guests of the family section may enjoy the facilities and services of the wellness area in the adults-only area of the hotel.
The core of the 10 building, bright-white complex is the shared pool landscape with its bars, and the main building with its buffet-style restaurants.
Facilities
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet
- Wi-Fi*
- Car hire*
- Laundry service*
- 24-hour security
- Air conditioning in public areas
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good5,897 reviews
Excellent
38%
Very Good
32%
Average
18%
Poor
7%
Terrible
6%
Location
Cleanliness
Service
Value
Fantastic Holiday thank you Club Jandia Princess.
I’m currently at Club Jandia Princess writing this review. Ok it’s dated but it’s clean; the staff are amazing and very helpful and friendly. The food is amazing. Please do not take any notice of the negative reviews.
Review by curry-monster55 Alvechurch, United Kingdom
Friendly staff and clean - however incredibly rundown and a disappointing stay.
Visiting with a friend for a week - separate bookings. We are currently here now as I type..
I don’t want to go straight in with my disappointments, so to begin with I will thank you for the positivities.
Prior to arriving I emailed 1 month in advance to advise of separate travel and asked for mine and my friends room to be next to each other. My request was accommodated and we have adjoining rooms, so thank you.
Food so far has been very nice. It may not be to everyone’s taste which I understand. But it’s ample, hot and a good variety of choices.
Many pools to choose from - never an issue getting a sunbed.
Staff are very friendly, and whilst yes at times the language barrier makes things difficult, it’s very unfair on staff to comment badly when I am travelling to Spain and do not speak the language.
My room is clean and spacious.
Unfortunately my positives come to an end. In 2024 we stayed in the princess hotel next door and we had an amazing stay - rather than return to what we knew we booked this hotel instead having enjoyed being in Fuerteventura and the convenience of its location. We are regrettably not satisfied with our stay. Had we of known the extent of how rundown the hotel is and the matter of a huge renovation stating end of October for 18 months, we simply would not have booked.
The hotel is extremely worn out and incredibly tired looking throughout. Our room - broken tiles, patio doors that do not fully close and therefore do not lock, broken furniture and holes and rips in material. Safe unfortunately not cooperating and stained bedding.
Whilst not something I can knock the hotel for - the room has been full of mosquitos. I have travelled to the likes of Africa, South America and have never been bitten on my face. Even with my visit to next door I do not recall such persistent pests - but this year by day 3 I have had 8 bites on my face alone.
You can see mosquitoes are an issue with squashed dead bodies splattered into the walls and even furniture (lampshades).
We were fortunate we were given high rooms (level 3) so haven’t so far been affected, but we have seen our fair share of cockroaches across the complex. In and outside.
We both feel that when booking our holiday it should have been apparent regarding such a big refurbishment as honestly we would not have booked. It feels as though the mentality is ‘It doesn’t matter - we won’t fix it because it’ll be closing soon’. We spent a lot of money to come here and were excited to arrive. Despite many bad comments on Trip Advisor, you do have to take them with a pinch of salt and there are many reviews with positive and happy experiences. It’s just a shame that our opinion on this hotel isn’t great and frankly has left us feeling gutted that we didn’t return to Princess Hotel.
I hope that the refurbishment goes well and that the hotel is given the time, love and attention that it needs. However we would not return and will not be recommending. We fail to see / understand how this hotel has been granted 4* unfortunately.
From a very let down and disappointed feeling visitor.
Review by LaurenJThomas93 Medway, United Kingdom
Chilled out holiday
We are now waiting to sadly go home. We did read reviews about the hotel being dated and is having a renavation soon, so we came with a open mind. Yes the hotel is worn, yes there is mosquito's, but the grounds are lovely, the staff are lovely, the food is very good with lots of choice. I would even come back here without it being renovated. Thank you to everyone at the club princess
Fuerta🌺
Amazing food, beautiful view, 10/10✨
Review by slodkajagoda Poland
⭐️⭐️ 2-Star Review – Very Disappointing Stay
Unfortunately, overall, we were really disappointed with our stay and wouldn’t choose to return to this hotel.
One of the biggest issues was the lift, which seemed to be out of order around 80% of the time. This was particularly frustrating when trying to get down to the pool with the children.
The air conditioning was another major problem. It didn’t work at all, making the rooms extremely uncomfortable, particularly at night. As a result, we barely got any sleep throughout our stay. When you’re on a family holiday, being able to get a decent night’s sleep should be the bare minimum, and this seriously affected our experience.
The food hygiene was also concerning. I was served undercooked chicken and had to send it back after already eating three chicken tenders. This is simply not acceptable and really put me off the food.
Cleanliness throughout the hotel was another major disappointment. We had to send glasses back at the bar because, despite apparently having been washed and put back out for use, they still had lipstick stains on them. Even worse, underneath our bed was clearly not being cleaned properly. Our children dropped a crisp under the bed on the first day, and when we left seven days later, it was still there with ants crawling all over it. This really says a lot about the standard of housekeeping.
On our last day, the hotel also appeared to be in a terrible state, with towels covering areas throughout the building and water coming through holes in the roof, causing flooding. It certainly wasn’t the standard you would expect from a hotel.
We also had an unpleasant experience with the bartender at the reception bar one evening. I asked for two whiskey and cokes, and when he appeared confused, I simply repeated my order. He then threw his hands up in the air and responded aggressively, saying, “Yes, I understand.” There was absolutely no need for that attitude towards a paying guest.
Finally, the hotel itself feels very outdated, and there is very little for children to do unless you are willing to pay extra for the arcade or spend most of your holiday around the pool. For a family holiday, we expected much more.
Overall, this hotel fell well below our expectations. Between the air conditioning not working, lack of sleep, cleanliness issues, food concerns, maintenance problems and poor customer service, there were simply too many negatives to overlook.
We wanted a relaxing family holiday, but unfortunately, this hotel didn’t deliver. The basic standards of comfort, cleanliness and maintenance were not met, and we left feeling very disappointed.
I would rate our experience 2 out of 5 stars. Based on our stay, I wouldn’t recommend this hotel to others looking for a good-quality family holiday. There is plenty of room for improvement, particularly when it comes to hygiene, maintenance, air conditioning, customer service and facilities for children.
