- Fuerteventura Holidays
- Playa de Jandia
- Blue Sea Jandia Luz
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Blue Sea Jandia Luz
Spain, Europe
Playa de Jandia
This family-friendly apartment complex is situated in the lovely fishing village of Morro Jable on the south coast of the popular holiday island of Fuerteventura. It features a pool, children's pool, snack bar, lobby bar and restaurant. The wonderful sandy beach is just a few minutes away; the harbour where there are ferry connections to the neighbouring island of Tenerife can be reached within a short stroll.
Facilities
- Blue Sea - Safety and Hygiene Measures
- Parasols
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Air conditioning in Restaurant
- Swim-up bar
- Poolside snack bar*
- Restaurant
- Bar
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.5 Very Good775 reviews
Excellent
26%
Very Good
31%
Average
19%
Poor
10%
Terrible
14%
Location
Cleanliness
Service
Value
Do not book if your english
⭐ 1/5 — The worst holiday experience we have ever had
We have just returned from 10 days at Blue Sea jandia luz Fuerteventura, and sadly, it was the worst and most upsetting holiday experience our family has ever had.
We travelled as a large family group, including my husband and me, our foster son, our granddaughter and her children, my daughter and her child. As foster carers, we were particularly looking forward to giving our foster son a positive experience. It was his first holiday abroad in a very long time, and he was incredibly excited.
Unfortunately, what should have been a happy family holiday quickly became an extremely distressing experience.
The main issue was the treatment we received around the swimming pool from the lifeguard, the pool staff and people who appeared to be associated with them. We felt intimidated, singled out and discriminated against, and on several occasions we felt that the children were being treated unfairly simply for being children and wanting to enjoy themselves.
The children were repeatedly made to feel uncomfortable around the pool. They were not being deliberately disruptive or badly behaved. Our foster son in particular was simply excited to be on holiday and wanted to behave like any other child and enjoy the facilities.
Eventually, the children became so uncomfortable and anxious around the pool that we started taking them to the beach in the late afternoon instead, when the heat was more bearable, just so they could let off some steam and actually enjoy their holiday.
On one occasion, when the pool area was quiet and we felt that the children could use the pool without being intimidated, we allowed them to go in. The following evening, the pool was closed, which meant the children were unable to use it.
The situation became even more upsetting when formal letters were placed on the doors of the rooms occupied by members of our family, concerning the children's alleged behaviour. We have photographic evidence of these letters and what occurred.
We were told that reports had been made by the lifeguard about the children's behaviour, but we were not shown evidence that supported the accusations. From our perspective, the children had not been misbehaving. They were simply trying to enjoy a holiday.
What makes this particularly upsetting is the effect it had on the children. Instead of feeling safe, relaxed and excited to be on holiday, they became uneasy around the pool and felt as though they were being watched and intimidated. The only time we really saw them relax and smile was when we took them to the beach, away from the pool environment.
A family holiday should create happy memories. Sadly, this holiday has created memories of our children feeling uncomfortable, singled out and bullied.
We are extremely disappointed with the way our family was treated and feel that the hotel failed to provide an environment where our children could enjoy the facilities without feeling intimidated.
We have photographic evidence of what happened and will be raising this matter formally with the relevant parties.
We would not recommend this hotel to English families with children based on our experience.
Do not book here if your english
Our 10-day stay at BLUESEA Jandia Luz was one of the worst family holidays we have experienced.
From the beginning, we felt that we were treated differently because we were English. We experienced behaviour that we found discriminatory and intimidating, which made us feel extremely uncomfortable throughout our stay.
The biggest issue was the lifeguard, who was consistently hostile towards English families and children. Our children became so frightened of her that they spent most of the holiday staying in our room and refused to use the pool. No child should feel scared to enjoy their holiday because of the way they are being treated.
We also felt intimidated by groups of Spanish guests who repeatedly pointed at us, spoke about us in Spanish while looking directly at us, and made us feel unwelcome. While we understand people will speak their own language, the repeated pointing, staring and behaviour towards us left us feeling bullied and isolated.
A family holiday should be a place where everyone feels welcome, regardless of their nationality. Unfortunately, that was not our experience. We left feeling upset and disappointed, and we would not return or recommend this hotel to other English families unless the hotel takes these concerns seriously and ensures all guests are treated equally and respectfully.we had spanish coming over asking if we was ok due to some of the vile things they was saying about our children..All reports have been made we couldnt do it while there due to worrying about are safety.
Review by Mandward Doncaster, United Kingdom
Excellent Holiday at BLUESEA Jandia Luz – Highly Recommended!
We spent two wonderful weeks at BLUESEA Jandia Luz in July and can highly recommend this ***hotel.
At first, we were a little sceptical because the hotel only has three stars, but it exceeded our expectations in many ways. Our apartment was clean, well maintained, and furnished in a modern and comfortable style. Instead of the usual air conditioning systems, which can often be noisy or unhealthy, our apartment was equipped with ceiling fans. These could be adjusted to a very low setting at night, making them almost silent and ensuring a comfortable sleep. We were located in the inner part of the hotel complex, overlooking the pool and bar area, which meant we were away from the street and enjoyed a peaceful atmosphere.
The food was varied and of very good quality. There was fresh fish available every day, along with a wide selection of changing dishes at the buffet. At lunchtime, ice cream was often available, which was a big hit with our son. The all-inclusive package also included a good selection of soft drinks, water, beer, and wine during meals. The only thing that did not fully meet our expectations was the coffee.
The staff were exceptionally friendly and helpful throughout our stay. Any requests we made at reception were dealt with quickly and efficiently.
The hotel is conveniently located just a short walk from the beautiful sandy beach, the shopping area, and Morro Jable, the charming former fishing village nearby. The promenade was cleaned daily and was perfect for pleasant walks.
Overall, BLUESEA Jandia Luz offers excellent value for money, and we would happily stay here again. We can recommend this hotel with complete confidence to anyone looking for a relaxing holiday in Fuerteventura.
Hotel
Hotel location fantastic. Beach gorgeous and we spent more time there than the pool. Rooms clean and big no issue with paying deposit for ceiling fan and safe. The fans do work well and keep you snd the rooms cool. The food is not brilliant even for a three star. Breakfast has a good choice and the desserts are delicious. However there is limited choice at dinner and the food is often cold. They use cheap cuts of chicken drumsticks wings and they use pork a lot Whilst there is a microwave I feel that you shouldn’t have to use it daily to heat your dinner. They need a hot plate that is hotter and lamps above. The pool is very small the photo is deceiving it is taken with a wide angle lens giving the appearance that it is large. The old Spanish lifeguard is awful. She treats Spanish families different they can do whatever they want. Children are on holiday to have fun and enjoy themselves. She doesn’t allow it if you’re not Spanish. I understand no inflatables as the pool is very small however children should be allowed small rings the Spanish are English not. Not all children can swim so if they have armbands life jacket or a ring they should be allowed in the pool their parents are there and are often trying to teach them to swim you don’t need the lifeguard telling you they’re not allowed in the pool with them on but it’s ok if you’re Spanish. She also collects up the plastic cups and returns them the the bar and claims the euro deposit on the whole if the food improves and the lifeguard is changed the hotel would be better. All other staff were always polite and helpful the lifeguard needs to observe how they inter act with guests If the food improved I would stay here again as it’s a good location and clean hotel
Review by 49samw1969 Ramsgate, United Kingdom
Basic 3*
Location brilliant, near the beach and shops. Although there is very little to do in this area. Rooms, clean, renovated and spacious The hotel is very basic, pool a little too small for the amount of people that stay at the hotel. Staff are great that work in the bar/ restaurant and reception. One particular life guard takes her job far too seriously from removing towels off sunbeds, to putting children on time out for having fun! With the lack of entertainment both day and night children become board and restless. This lead to a dull atmosphere around the place. The food was ok, not a huge selection of choices but never left hungry The hotel might be better suited for adults only,
