- Fuerteventura Holidays
- Playa de Jandia
- SBH Maxorata Resort
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SBH Maxorata Resort
Spain, Europe
Playa de Jandia
The new SBH Maxorata Resort 4 **** in Jandía opened its doors after a complete renovation and modernization in 2018.
Its spacious and modern facilities are designed to make your holiday an unforgettable experience. The children will enjoy the entertainment programs and the adults will be able to relax in the Wellness area of the hotel.
The SBH Maxorata Resort Hotel has 601 modern rooms, offering all kinds of amenities to make your stay unforgettable. It has Double Standard, Double Sea View and Family Rooms with or without sea view that have separate bedroom and living room with sofa bed. All rooms of Air Conditioning, telephone with outside line, small fridge, SAT plasma TV, safe (with cost), WIFI (with cost) complete bathroom with hair dryer and bathroom articles. Free cot on request.
Our gastronomic offer includes an excellent variety of food and beverages and an ample service of Bars and Restaurants. You can enjoy the Buffet Restaurant, with a large buffet of hot and cold dishes. This restaurant serves Breakfast, Lunch and Dinner with the best dishes of international cuisine with varied thematic corners, and all cooked with premium quality products and live cuisine.
It has two themed restaurants (by reservation) and a Pool Bar where you can drink or have a snack during the day, with a large terrace with magnificent views of the sea and swimming pool, with hot snacks and all accompanied by a wide variety of drinks. The Bar Salon, offers a pleasant time to end the day, where you can have a drink from its extensive menu of drinks and all with the best music and shows.
The SBH Maxorata Resort Hotel offers you a wide range of facilities and services so that you can enjoy your holidays in Fuerteventura.
Facilities
- Spain - Safe Tourism Certified
- Tennis*
- Billiards*
- Volleyball
- Fitness
- Travelife
- Beauty salon*
- Spa treatments
- Massage*
- Turkish bath (hamam)
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
3.5 Very Good1,258 reviews
Excellent
37%
Very Good
28%
Average
14%
Poor
9%
Terrible
11%
Location
Cleanliness
Service
Value
Schlecht
This is the worst Hotel I have ever been to. It is not worth it. There are no trace why this is still rated 4 stars . Even the locals have given it the worst hotel on this Island. The hotel building is in need of dire maintenance . Everywhere it is dirty. Broken glasses on path ways left for days. High risk for anyone walking barefoot. No designated smoking area. People smoke everywhere in everyone’s faces and kids .There are simply not enough employees to keep the areas clean on a daily basis. Long Queue’s everywhere. Drinking dispensers are often out of order. Room Service doesn’t take the rubbish out. Not to mention there’s only 1 small bin in the toilet. The food areas are dirty and it is far too loud and noisy like a high school cafeteria … you can’t talk to each other because of the noise. The menu is exactly the same for lunch and dinner every day. I think the employees are doing their best but it is simply very poor management. Do not waste your money. I think the owners are just squeezing the last bit of cash they can grab before this place goes under. Such a shame because the location is really good. Never again. Thx
Queue for drinks is 30 people - goes out of the door
Love the hotel but it’s badly understaffed - 25 mins in a queue to get a drink is not acceptable - staff work incredibly hard but there should be 4 people on the bar at night not 2. I guess it’s done deliberately to avoid giving so many drinks away. Would appreciate an answer.
Review by richS3486GO Warwickshire, United Kingdom
Stay away of it
Terrible service Restaurants tapas and Asian fully booked all the time To get a drink on the bar you need to wait 15 min on the queue Signal for WiFi and sim very poor Definitely not coming back again Not recommended to anyone
A good review!
I booked here on a whim. Last minute. Booked the Monday, travelled the Friday. After I booked I checked the reviews and was sceptical but had a great holiday. It was getting busier towards the end (trip 24th July - 3rd Aug) but we had a great time.
Ate something different for dinner each evening (the meat options); didn't bother with the speciality restaurants simply because my son wouldn't eat there. The entertainment team were fantastic, got everyone involved but weren't pushy. They were in the pool as well as out participating and had games in and out of the shade. We also played boules, table tennis and pool (the first two, just ask at reception for the equipment). 4 swimming pools to choose from, main events are in the infinity pool but if you want to just do your own thing there are other pools to choose from.
Yes some of the small pool tiles have some off and some areas look a bit more tired, but if you are polite and ask nicely (like anything in life) you are more likely to receive a positive response. I requested maintenance twice and on both times they were there the same day. We genuinely didn't come across unpleasant staff, that includes at the bar, hospitality, cleaning staff, reception, entertainment, maintenance and lifeguards.
If you want premium 5* plus it's not for you. If you like to moan about small things. It's not for you. But if you just want a family getaway and don't let the menial things bother you then it's a great venue - please and thank yous go both ways as does a bit of patience 🤩
Save your money and book somewhere else.
This is our second stay at SBH Maxorata Resort. We returned because, after our first visit last year, we were assured that the hotel’s many problems would be addressed. Sadly, one year later, absolutely nothing has changed.
The entire hotel is in desperate need of a complete renovation. The rooms are outdated, worn out and poorly maintained. The air conditioning is barely working, making the rooms unbearably hot, especially during the night. Sleeping comfortably is almost impossible.
The pool areas are another major disappointment. The drains are still clogged, just as they were last year. There are clearly not enough housekeeping staff, because rubbish, dirty cups, plates and towels left behind by inconsiderate guests often remain around the pool for hours and sometimes even for days. For a hotel that markets itself as a 4-star resort, this is simply unacceptable.
The most frustrating part is that these are not new problems. We reported them during our previous stay and were promised that improvements would be made. We gave this hotel a second chance, but it feels like management has chosen not to invest in the property while continuing to charge premium prices.
The only reason this holiday wasn’t a complete disaster is because the staff are genuinely kind, friendly and hardworking. They do everything they can for the guests, but they simply cannot compensate for years of neglect and underinvestment. This is a management problem, not a staff problem.
In my personal opinion, this hotel is not worthy of its 4-star status. I am giving it just 1 star because that is honestly the experience we had. We paid far too much money for a holiday that fell well below our expectations.
If you are reading this before booking: please save your money and choose another hotel until SBH Maxorata undergoes a complete renovation. We gave this hotel a second chance because we believed the promises that things would improve. They didn’t. There will not be a third visit from us.
Review by Passenger09582154733 The Netherlands
