Riu Palace Oasis

3rd time at this hotel and still love it, however there are a few things that still niggle me. Firstly for a 5* hotel, I really do think that free water should be available around the hotel as well at at dinner. Free water is provided at breakfast. This is not the first time I have mentioned this and considering the temperature this year reached in the late 30s early 40s, I think this would be a great touch for guests. Ive also noticed that the balconies do not have any outside lights. I think this needs to be considered for night time as sometimes after the entertainment its nice to chill out on your balcony with a drink or book etc but you cannot see anything and having the balcony door open stops the AC. Although there is a free ice machine within the hotel which is at times a god send, I did find that some of the days when I went to get ice, it was not working or only a little ice came out. I dont know if the machine was re filling etc but maybe another ice machine wouldn't go a miss. I really do think that this hotel may also benefit from an on site little shop. There is a boutique shop thats only open at certain times and I have never really seen anyone in there, but I mean a little grocery shop that sells water snacks etc, there are shops really close by but wouldn't go a miss having a small onsite one with monies going back into the hotel. Finally, although this hotel only caters for a bed and breakfast and half board basis, I think riu should consider adding all inclusive as an option. With the amount of guests at this hotel, I really think that they would benefit from this. As its such a great hotel I still think people would pay the extra and still come. I know we would. As I said, this was our 3rd time and although there are a few niggles which are really no major issues, we still love this hotel. The food is good and plentiful, food and the drinks are reasonably priced, the hotel and grounds are clean and tidy, the rooms are spacious, beds comfy, water pressure in shower is good, free pool towels to use, close to the beach shops another restaurants. Entertainment is good and noise levels at night after the entertainment has finished is slim to none - you hear the odd room door closing. We have stayed both car park and garden view and have never had a bad night sleep due to noise. The staff at the hotel are outstanding. From the moment you arrive, the conceirge, the reception staff , the waiters and waitresses, the cleaning and maintenance staff, they really make the hotel. All helpful polite and friendly. It was Raul in particular this year stood out for us. He was kind helpful attentive and friendly. If you are looking for a relaxing week or so away to rest relax and re charge with a little bit of entertainment then this is the hotel for you. So to all at this hotel, thankyou again and please keep up the great work and service that you provide and we shall see you soon.

Just returned from an amazing holiday at this resort, everything was perfect, all staff are great with a special mention for Jose Xavier in main restaurant and the drinks waiter pau. Whole place is so clean and location is right on the beach. Have already booked for next year!