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  • Gran Canaria Holidays
  • Meloneras
  • Riu Gran Canaria

Riu Gran Canaria

TripAdvisor Review
Spain, Europe
Meloneras

This wonderful hotel is located in Meloneras, lying close to the sea. The hotel is nestled amidst 30,000 m² of gardens, enjoying an air of peace and serenity. Guests will find themselves just 1 km away from the sprawling dune beach of Maspalomas. The hotel is situated just 100 metres away from links to the public transport network. This wonderful hotel comprises elegantly-appointed guest rooms, suites and apartments, meeting the needs of every type of traveller. The accommodation options feature modern amenities, for added comfort and convenience. Guests will be pleased to find the wide array of exemplary facilities and services that this wonderful hotel has to offer.

Hotel Information

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a water slide and a fitness centre. This property also features complimentary wireless Internet access, a hair salon and bike storage.

Facilities

  • Tennis
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath
  • Entertainment programme for adults
  • Sun loungers
  • Children’s swimming area
  • Outdoor freshwater pool
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent6,465 reviews
Trip Advisor
Excellent
59%
Very Good
29%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
3rd time here - still excellent!

3rd time back at this hotel, I don’t often repeat visit but this place rules all. Carmen was on reception and greeted us warmly and we got room 119. Garden view room which was lovely, well appointed and cleaned everyday but the wonderful room attendants that work there.

This hotel has everything, from activities, areas for the kids, adults only areas, access out the back to the promenade (just be back in before 10pm otherwise you’ll need to go round the front)!

You can do as much or as little as you like, the food was excellent, really enjoyed the Chinese Buffett and the White Party was truly amazing all with all the shows.

Riu gave really put money into this place and to see it develop and grow with the sports bar, staging, upkeep all number one priorities I can see why people like myself go back again and again!

Bravo - we had a great week celebrating our birthdays! Thanks for the free bottles of cava on our birthdays too, nice touch indeed.

Review by joecU4440DK Southampton, United Kingdom
TripAdvisor Review
Typical Riu

A typical riu resort. Clean, good food, good facilities. Good location. Nothing to complain about.

TripAdvisor Review
Very Good

A Fantastic Stay at the RIU Gran Canaria – With a Couple of Disappointments

Overall, we had a great stay at the RIU Gran Canaria and thoroughly enjoyed our time at the hotel. The facilities, atmosphere and overall experience made for a really enjoyable holiday, and there is plenty to praise about the resort. However, there were two issues that I feel are worth highlighting, as they slightly took the shine off what was otherwise a very positive experience.

The first was the handling of a friend who wanted to visit me briefly for a coffee. I was disappointed to be refused permission for a friend to visit, even for something as simple as a coffee. What made the situation particularly frustrating was the attitude of the security guard at the entrance, who was unnecessarily rude, followed by a reception team who were unhelpful and showed little willingness to find a reasonable solution. The impression I was left with was that I was asking for something completely unreasonable, rather than a simple, short visit from a friend. I fully appreciate that hotels need policies and security procedures, but the way a policy is communicated and the way guests are treated makes all the difference. A little courtesy, flexibility and customer service would have gone a long way.

The second issue was an ant problem in the bathroom. While I appreciate that this can sometimes happen in warmer climates, it was disappointing to encounter this in a hotel of this standard and something that should be addressed by the housekeeping and maintenance teams.

Despite these two issues, I want to stress that we had a genuinely great stay overall. The hotel has a lot going for it, and I would not want these points to overshadow the many positives of the experience.

With a little more attention to customer service at the entrance and reception, alongside better pest control, the RIU Gran Canaria could deliver an even better experience.

Overall, a very enjoyable stay, but a reminder that excellent facilities need to be matched by excellent customer service.

Review by Michaelk4k Southampton, United Kingdom
TripAdvisor Review
Poor

The pool is not allowing toys it is just dull and boring!!!

TripAdvisor Review
Empty family pools due to Fun Police Action!

We had a great first day at the pool, lots of families having fun. As others had inflatables, we bought some for our children too, then today we had lifeguards who have spent the day telling families they cannot use balls and inflatables in either of the two main pools. Even though we could yesterday. Even when completely empty of people. They direct you to a small pool that has limited seating and shaded areas around it, so not great for families. There is a separate adult pool.

Review by JDorling Parbold, United Kingdom
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