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  • Gran Canaria Holidays
  • Playa del Ingles
  • RIU Palace Maspalomas

RIU Palace Maspalomas

TripAdvisor Review
Spain, Europe
Playa del Ingles

The adults-only Hotel Riu Palace Maspalomas is located in paradise: the sand dunes and gardens that surround it make it the perfect place for your holidays in Gran Canaria. In addition, its facilities include everything you need to make your stay an unforgettable experience: comfortable rooms, daily entertainment and a varied range of dining options that is bound to delight you. At this adults-only hotel, which has more than 350 rooms, you will find maximum relaxation because we take care of every detail to make you feel at home. All the rooms offer facilities such as air conditioning, ceiling fans, kettles, satellite TVs and balconies and terraces, among many more services. The Hotel Riu Palace Maspalomas also offers you the ideal place for you to enjoy the warm Canary Islands climate. You can choose between the hotel's two pools and its sun deck with loungers and parasols, or head to the beach located 800 m away, to cool off in the sea. The dining options at this adults-only hotel in the Maspalomas sand dunes is bound to delight you. Our chefs prepare their best dishes to offer you a unique culinary experience in all our restaurants: buffet breakfasts and dinners with live cooking stations, the best creations of fusion cuisine and Spain's finest dishes. What's more, you can order your favourite snacks and aperitifs at the hotel bars. The Hotel Riu Palace Maspalomas also offers you daily entertainment so you won't get bored on your holiday. You can enjoy evenings with live shows and music, or practice sports in the gym or near the hotel, such as windsurfing, water skiing, diving and golf. And if you're looking for relaxation, we suggest you visit the wellness centre and enjoy the steam room or book body and beauty treatments to return from your holiday totally refreshed.

Hotel Information

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club and a sauna. This hotel also features complimentary wireless Internet access, a hair salon and shopping on-site.

Facilities

  • Massage*
  • Steam bath
  • Entertainment programme for adults
  • Sun loungers
  • Outdoor heated pool
  • Poolside snack bar
  • Sun terrace
  • Garden
  • Multilingual staff
  • Wi-fi
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent4,249 reviews
Trip Advisor
Excellent
72%
Very Good
20%
Average
6%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Excellent hotel in great location

A lovely quiet hotel with great food, spacious grounds and right next to the dunes. Perfect destination to chill out and enjoy the sun.

TripAdvisor Review
Wonderful as always.

We ALWAYS look forward to returning to the lovely Riu Palace Maspalomas and as ever, it did not disappoint. We've been coming here for almost 20 years now and it's always a pleasure to be back, as we know the wonderful staff really care about their guests. We only stayed one week, which is never ever enough but we do hope to return very soon. This hotel truly is the masterclass in how a Riu Palace should be. Pure Excellence! Thank you Marisa and to all the wonderful hard-working team who put so much care and effort into ensuring the hotel guests are looked after. (Steve & Martin)

Review by marlboroughboys Thorpe Bay, United Kingdom
TripAdvisor Review
Holiday in Gran Canaria

We had a wonderful week staying at the Riu Palace Maspalomas and couldn’t fault our experience. The location is beautiful, with stunning surroundings and a lovely atmosphere, making it the perfect place to relax and unwind.

The staff were exceptionally friendly, welcoming and helpful throughout our stay, always going out of their way to make sure we had everything we needed. The hotel was spotlessly clean, with great attention to detail throughout.

The food was excellent, with a fantastic choice and plenty of variety to suit all tastes. The facilities were also very good and made our stay even more enjoyable.

Overall, we had a fantastic holiday and were thoroughly impressed with the hotel, the service and the surroundings. We would highly recommend Riu Palace Maspalomas and would definitely love to return in the future!

Review by matty19642016 Rugby, United Kingdom
TripAdvisor Review
Amazing stay at the Riu Palace Maspalomas

Super location, super room / facilities, super food / entertainment and amazing staff who everyday exceeded expectations - A wonderful holiday

TripAdvisor Review
Another wonderful visit

Location This is my third visit to this incredible hotel and I never cease to be amazed at the excellent location and setting. I have visited a number of RIU hotels over the years, and I think this is the best one I have ever visited.

Atmosphere The general atmosphere in this hotel is excellent, and in my opinion, the staff absolutely make your stay something special. They are charming, helpful and incredibly efficient. Their training and general attitude is something to be admired.

Rooms I first visited this hotel in 2019, prior to the refurbishment taking place. Even then, I found the hotel to be really comfortable, clean and somewhere I wanted to come back to.

Value Compared to other 5 Star hotels of this calibre, I think this hotel represents excellent value for money.

Cleanliness. I have yet to come across a hotel with staff pay so much attention to ensuring that everything is clean and fresh. It is an uphill battle in this location, because obviously sometimes the sand from the dunes blows into the public areas. Nonetheless, staff are out cleaning early in the morning to ensure that everything is as clean and sanitary as possible for their guests.

Noise level Prior to staying at this hotel, I sent an email requesting that we had a quiet room. As has always been the case with this particular hotel chain, they have always managed to fulfil my requests. Nonetheless, this hotel, in my opinion, is not noisy, particularly as the entertainment is tasteful and doesn’t last until ridiculous times in the evening.

Service The service provided was excellent in all areas. It is very easy to make contact with the management via the App if you don’t want to spend time in the reception area of the hotel.

Amenities The amenities at the hotel are extremely good.

General comments As mentioned at the beginning of this review, this was my third visit and will definitely not be my last. I loved every minute of staying at this fantastic hotel. No hotel is going to be able to suit everybody’s tastes, but this hotel certainly goes a very long way towards satisfying my own particular tastes and requirements. One of the best hotels I have ever stayed in!

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