- Gran Canaria Holidays
- Playa del Ingles
- Riu Papayas
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Riu Papayas
Spain, Europe
Playa del Ingles
This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the three restaurants of the hotel.
Facilities
- Entertainment programme for adults
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Clothes dryer
- Sun terrace
- Multilingual staff
- Babysitting service*
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,472 reviews
Excellent
61%
Very Good
29%
Average
7%
Poor
2%
Terrible
1%
Location
Cleanliness
Service
Value
Lovely Hotel
We had a fantastic holiday at the RIU Papayas and would definitely return. The hotel was spotless, and all the staff were so friendly, welcoming and hardworking. The food was excellent with plenty of choice every day, and there was always something different to try.
The pool area was lovely, with plenty of sunbeds, and the entertainment team worked so hard to make everyone feel included. The location was perfect too, with an easy walk to the beach, shops and restaurants.
Our room was clean, comfortable and well looked after throughout our stay. Overall, we had a really relaxing and enjoyable holiday, and the hotel exceeded our expectations. Thank you to everyone at RIU Papayas for making our stay so special – we can’t wait to come back!
Brilliant hotel - avoid the Riu reps!
Brilliant hotel! Clean, friendly staff, Nice food! The only thing that let the hotel down was the Rui staff! Hotel staff were brilliant! Couldn’t ask for more but as for the two Riu staff booking in excursions! Wow! Shockingly rude, unhelpful! I’m actually shocked at how bad the service from them was! I’d avoid them at all costs! Don’t bother booking excursions! When you book you’ll get told the transfers included only to find out on the day, you will need to get yourself there!! Totally miss sold the package! But don’t let this take anything away from the hotel! Brilliant place to stay & very good staff! - Riu I’d get rid of the two reps immediately, joke of a service!
Nice holiday but wouldn’t return
Just got back from the Riu papayas, we had a nice holiday but I wouldn’t return. The food was nice but felt like there was too much fish every day. The drinks weren’t the best, my kids were looking forward to the slushes but they said they were bad! The pool felt too over crowded for me, lots of sun loungers but everyone is on top of each other, there’s no space
RIU Papayas Gran Canaria
Great stay here was our first time wont be our last on recommendation by friends it didn’t disappoint Cant fault the hotel or staff Fairly central for beach and other places to visit usually 10-15 walk Great bus service just outside hotel As well as local shops and bars 5 min walk
Review by drylaw80 Edinburgh, United Kingdom
A good hotel but expected better in some areas.
This was named as a TUI platinum 4 star hotel so had understandably high expectations. While in the main the hotel was good, there were some areas that let it down.
Firstly the good, the staff were all very good all over the hotel from room cleaning to bar, the buffer and reception, all extremely helpful. There were plenty of sun beds but it did depend if you were up early enough to get the best spots, I would say probably around d 6-30am or get the early sun. The 2 litre bottles of water freely available to put in the room in your fridge were very handy. There was a very wide choice of food available so no matter how picky and fussy you are there should be something available for you. The daytime entertainment was plenty although pretty much the same thing most days like aqua aerobics and bingo with some variations on some things.
The areas that could be improved on are that the cocktails either came from an automated machine or from a readymade mix so difficult to tell if there was any alcohol in them. They were also served in very small plastic glasses. The labelling of the food needs to be much better as my wife has special dietary requirements so couldn’t work out what some of the food was and while she could have asked did not want to have to do this all the time. There is a lot of pork, veal and fish dishes so maybe some more variety could be seen here.The evening entertainment was very limited with a kids disco and then a main show starting around 9pm for about 45 minutes and that was pit apart from a couple of karaoke nights which unless you want to take part or listen to songs in a variety of languages wasn’t great. With no quizzes or game shows the entertainment could be finished before 10pm.
A couple of final points, book the Riu free Friday night party (free but off site) as soon as you check in, we were told by reception staff we could book the following day but when we tried to all the spaces had gone couldn’t go. Also I wouldn’t call the speciality restaurants special ! The Asian one had good food but was still all buffet and the Spanish was a buffet started then served from a choice of mains then a set desert. These do need booking in advance.
Overall an enjoyable stay and while I’d happily go to another Riu hotel, it wouldn’t be this one having also explored the local area.
Review by Simon R Stevenage, United Kingdom
