- Gran Canaria Holidays
- Taurito
- TUI BLUE Suite Princess Adults Only
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TUI BLUE Suite Princess Adults Only
Spain, Europe
Taurito
This extensive hotel complex boasts a stunning mountainside setting, on the island of Gran Canaria. Surrounded by the beauty and splendour of the Taurito Valley, this complex is sure to complex. The beach is situated just a short distance away. The charming town of Puerto de Mogan can be found just 4 km from the hotel. This hotel comprises beautifully-designed guest rooms, which respect the serenity of the area, with refreshing tones and a tranquil ambiance. The complex features wonderful restaurants, as well as a number of bars, cafes and shops. A nightclub is also available on site. Guests are invited to enjoy the many leisure facilities that the complex has to offer.
Hotel Information
Treat yourself with massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub and a health club. This Beaux Arts property also features complimentary wireless Internet access, concierge services and gift shops/newsstands. Guests can catch a ride to nearby destinations on the local area shuttle (surcharge).
Facilities
- Paddle tennis*
- Tennis*
- Massage*
- Sauna
- TV lounge
- Entertainment programme for adults
- Children playground
- Sun loungers
- Outdoor freshwater pool
- Luggage room
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good5,945 reviews
Excellent
50%
Very Good
31%
Average
13%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
Premium Package Not Fully Provided!
Just returned from our 4th holiday at one of our favourite hotels. Although we thoroughly enjoyed our stay it did not start well. We always pay extra for the Premium package as we like to have the best experience possible if it's affordable. When we arrived we hung around the Premium check in desk but it was and continued to be unmanned. There was a very long queue of other arrivals waiting to check in with only two receptionists on duty. Rather than interrupt the check in of other equally tired guests I approached a TUI rep and asked if the Premium check in desk was to be manned and was told that I had to request Premium check in at the reception. I said but they are extremely busy checking in other guests and her response was just a shrug of the shoulders! So as to not upset the other guests checking in I joined at the end of the main queue. I politely mentioned what had happened to the girl who checked us in and she said sorry but that they are extremely busy. Once checked in I was then told that our room was not ready, even though part of the Premium package is early check in, and she would text me when it was ready. We went and got some lunch for a couple of hours and had still not received a text. We then returned to reception to be told that the room was still not ready although many other non Premium guests had already been given their keys. We waited a further hour and by this time I was very fed up but remained polite! I pointed out that I had paid for the Premium package which was not being provided. We had arrived at the hotel at 1300 and were finally given our key cards at 1615. In our room the mini bar had not been stocked. I phoned reception and they apologised. The hotel compensated us by leaving a bottle of prosecco and chocolates in the evening which was an appreciated gesture. Anyway, food was good, staff were friendly and the hotel was very clean. We shall be returning again next year! I will say to the management though that Premium package guests should get what they pay for OR just get rid of the overall Premium package and reduce it to a Premium drinks package
Review by Simon H Southwick, United Kingdom
Close but no cigar
Second time to Gran Canaria but 1 st time in this hotel check in was pleasant and efficient, we were in suite 1010, suite itself was clean and spacious with a fantastic view over the bay the floor tile by the bedhad shifted leaving an exposed section of concrete floor about 2.5cm,because of the position it was easy to catch your foot. The bottom of the door frames had peeled and needed a coat of paint. Staff were friendly and unobtrusive resulting in a relaxed stay. Our suite was on the ground floor meaning we were on the same level as the facilities but not so close as to be noisy, in fact sitting on the terrace in the evening was very peaceful. The restaurant was excellent serving a wide variety of well prepared good quality food. The rooms were always cleaned and prepared to a high standard. One small point I have neck issues and need 2 reasonably firm pillows the second pillow provided was small andof little use. The atmosphere was excellent and we had a relaxing stay. We have booked a second visit in March 2027. The reason I didn't give 5 stars was basically because of small niggly maintenance issues which were basically cosmetic.
Review by mikebF9926GQ Flint, United Kingdom
Great location, lovely staff and brilliant views.
Having stayed in Playa Taurito before, my wife and I were keen to try this Hotel to celebrate our 52nd Wedding Anniversary The item which attracted us most were the Sunbeds on our Balcony. Unfortunately there was no parasols or awnings to protect us from the Sunso we used the sunbeds by the pools but found it difficult to manoeuvre with our parasol due to the minimum space between Sunbeds. Most Disappointing. Our room on the 8th floor was also not what we expected having seen photos online. Electrical sockets loose, skirting board loose in places and gaps in the laminate flooring. The food was o.k. Now the good stuff, apart from the room the Hotel itself was beautiful with white marble everywhere . I cannot fault any of the staff from the cleaners, the Bar Staff and Waiters in the Restaurants and Reception. Our room was beautifully clean as were the toilets throughout the Hotel. We had a lovely meal on our Anniversary in the Culinarium and our table was adorned with Rose Petals and we were given a Bottle of Brut. A nice touch. The entertainment was brilliant including tributes to Qeen, Whitney Houston, The 3 tenors and Boney M to mention a few. Really profession outstanding. Mixed feelings but , overall had a good time. Lots of people we spoke to have kept coming g back..
Review by elizabeth h Teignmouth, United Kingdom
Disappointing
⭐ Extremely Disappointing End to Our Holiday – The Suite Princess, Gran Canaria
We have visited The Suite Princess three times, but unfortunately, our most recent experience has left such a bitter taste in our mouths that we will not be returning.
As we had a later departure, we enquired at reception about keeping our room for a little longer. We were told that, subject to availability, we could pay to keep our room until 2pm. We specifically asked about our all-inclusive wristbands, as we were concerned they would be removed at midday. The receptionist reassured us that we could keep our bands on and continue enjoying the hotel for the remainder of our time there.
On departure day, we paid the additional charge to keep our room until 2pm and were told we could still go for lunch. However, when we went to check out at 2pm, before heading to lunch, we were informed by the same receptionist that our wristbands would be deactivated and that we would have to pay €20 per person for lunch because we were not TUI guests.
This was extremely frustrating and disappointing. Why was this important information not explained to us when we specifically asked about our wristbands before paying to keep our room? Had we been told this in advance, we could have made an informed decision about our options.
We had paid for an all-inclusive holiday and felt completely let down by the way this situation was handled. It is not about the €20 per person; it is about being given reassurance beforehand, only to be told something completely different on our departure day.
Having stayed at this hotel three times, we expected better communication and customer service. Sadly, this experience has overshadowed what should have been the final hours of our holiday.
It is such a shame that a hotel we have chosen to return to on three occasions has left us feeling this disappointed. We will not be returning, and I hope management takes this feedback seriously so that other guests are not put in the same position.
A very disappointing end to what should have been an enjoyable holiday. Shame on you, Suite Princess.
Review by Cosmopolitan250493 Leicester, United Kingdom
TUI blue Suite Princess
We had a lovely holiday, the staff were excellent, TUI reps were superb. The food and entertainment was great, would definitely go back.
Review by Beamish26 County Durham, United Kingdom
