- Lanzarote Holidays
- Puerto del Carmen
- Las Costas

Located right by the long, fine sandy beach of Playa de los Pocillos on a main road in the tourist centre of Puerto del Carmen, this seaside hotel offers complimentary buffet breakfast to its guests to ensure a tasty and healthy start of the day. After the light snack, patrons can remain within the complex by the lovely outdoor pool, head out to the beach or play a game of snooker or table tennis. Those who like to stay in good shape can have a workout in the on-site gym or take part in an aerobics class, and later unwind in the sauna. The hotel's restaurant provides not only fantastic local and international dishes, but a rich entertainment programme to its guests.
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
Stayed on HB basis for 10days 9th to19th September,check in was very easy and everything was explained to us ,took us a bit of time to find our room but that was down to us .The room 1176 was partial sea view but really I would say a full sea view ,it was well furnished with lots of storage, the bathroom was walkin shower and quite large ,we were surprised by the excellent standard of the room ,easy to use AC plus a large ceiling fan if required, the safe was β¬2 a day ,no big deal .The food at both breakfast and evening meal was excellent, the staff were friendly and very attentive ,we used the snack bar for lunch by the pool ,prices were very reasonable. We stayed around the pool area but went for walks along the beach and for a swim in the sea ,it was a bit rough some days but use your common sense to know your capabilities, lifeguards are on the beach.After the evening meal we went for walks along the main road where all the bars ,restaurants and shops are returning to the cocktail bar to watch the singers .This hotel is scrupulously clean ,staff cleaning all the time ,it's in probably the best position in the resort with everything within a few minutes walk ,a superb hotel ,we didn't have a problem with sunbeds ,maybe we were lucky ,we shall return in the future ,we had a wonderful time.
Our second visit to this lovely hotel and we enjoyed every minute of it. Perfect location for us - right on the beach with a short 20 minute walk to the start of the PDC strip. The hotel is spotlessly clean and the staff are very helpful and friendly. We stayed on aHB basis and enjoyed our breakfast on the dining room terrace each morning. We ate in the hotel most evenings and the food was plentiful and delicious - especially the seafood! The chefs were really friendly and were more than happy to recommend dishes and sides. One negative note though (apologies for bringing this up). One morning after breakfast we were stopped by a member of staff in the dining room as we were leaving with two breakfast rolls to eat later. We had observed other guests doing the same and even taking a lot more stuff out including sparkling wine, tea, coffee and pastries so we thought it was ok to do so. Basically we were scolded by this staff member which was embarrassing as other guests were in the vicinity. So we left the rolls behind and retreated like naughty children. To make matters worse this same staff member a few days later basically interrogated us about s Coca Cola that we were being charged for at lunchtime but which we didnβt have. Another waiter witnessed the interaction and he seemed embarrassed that we were being challenged. Anyway it made us feel a little uncomfortable. I suspect that this lady in might be a team leader or a supervisor in the dining room and ordinarily she seemed to be welcoming and friendly (even to us) but maybe she is just a little over zealous in carrying out her duties Anyway we loved Las Costas and plan to return next year.
My brother,mom and I have just returned to Ireland today after a 10 night stay in Las Costas.We have stayed in Las Costas many times now - we love it!My brother and I hadnt been to Lanzarote/Las Costas in 4 years due to surgeries and cancer so we were extra excited to return this time and we won the break away in a competition so it was all just so amazing!The staff were lovely as always,the room was so nice and we enjoyed the pool and jacuzzi every day to cool down -it was very warmπ when we were there in the high 30's to early 40's...we are back to 14Β°C and rain in Ireland now so we miss Lanzarote already!My brother and I are both coeliacs but there was plenty of suitable food for us once we asked the Chef each morning/evening what was gluten free etc. Gluten free pasta and pizza could be made for us too in the evenings if we wanted...We loved the gluten free brownies too and the buns with the gluten free toast at breakfast.We will be back again soon for sure.Thanks for everything.π
We booked this hotel after reading all the reviews and we can say it's a fabulous place to stay. We booked a partial see view room and we had a private balcony with a good view. The room is very spacious and clean. We were B&B and we were not disappointed. Lunch around the pool is very good. The bus into the main busy area around route 66 is a steady walk (about 20 minutes) but if you fancy a bus its 2.8euro (for 2 people) and if you have a late night a taxi is around 5 euros. The pool is cool but great for a swim. The gym, although a little warm, is very good. Staff are very pleasant if you are missing anything in your room just ask reception and they will resolve your issue. We would recommend Las Costas and we will go back that's for sure.
The location of the hotel is fantastic right next to the beach but easy walking distance of good restaurants and bars. We had a deluxe suite with separate lounge which overlooked the sea and was clean & well equipped. The food in the buffet was of good quality and variety. Staff were all super friendly and helpful. The restaurant and bar staff especially go above and beyond! Air con was excellent. A few minor niggles - the light switches are a bit confusing- a matter of switching several times to get right one. No replacement of water in room which is unusual and means having to remember to buy a bottle every day for the room. Finally not being able to take a mobility scooter beyond reception was a huge inconvenience to us. The hotel provide a wheelchair which you can take from reception to your room or the bar/restaurant/pool etc but you have to return it to reception and collect it again when you want to move around. Your mobility scooter has to be left in a room by reception. This was not explained to us when booking despite informing hotel my husband was a wheelchair user. It meant my husband struggled with stairs / walking because getting the wheelchair was such a faff. Just be aware if you have mobility issues.
