Las Costas

We enjoyed a 2 week stay at Las Costas, overall the rooms are really nice, very modern, clean and spacious. The beds are very comfy, good tv channels and there is plenty of wardrobe space and general space for other things. The terraces have sunbeds as well as a table and chairs.

The bathroom is really nice too, it has a big shower unit, good water force and a good shower screen. The food at breakfast was good, very fresh and something for everyone. The pool is great but no ball games are allowed so depending on how old kids are, it could get a bit boring. The aqua aerobics was strange, the music volume was super low and the instructors were the most unenthusiastic and inactive I've ever seen! The younger instructor gives 1 demo of the move and then tell you how many of those to do while she stands there not moving herself!! Not a big deal but I found it very strange. The beach is lovely too, if you walk along the beach about 10 mins towards Matagorda there is much less seaweed. The customer service from Reception staff is very good. One night we discovered a lot of cockroaches in the room, one was in one of the beds, this was at 2am, we called Reception and the night manager was really good, he got us a new room very quickly and thankfully there were no issues there. It's important to note that the hotel is very clean and well kept, however, in a hot country there will be cockroaches at times which is understandable and unavoidable but the issue was dealt with very well and very professionally. We really enjoyed our stay and would definitely return to this hotel.

Perfect location at edge of beach , rooms spacious and modern sadly our room suffered from constant sand and rubbish landing on our terrace making it unusable it was not cleaned often despite mentioning it to reception ! The atmosphere around the pool was friendly, it does state no reservations of sun beds but this is not followed or managed and unless your up early you won’t get one , there is a hot tub / jacuzzi but in the 14 days we were there it didn’t seems to work and was always very cloudy and uninviting Pool is lifeguarded from 11-7 and you swap your towels with him but you must have tickets to do this Breakfast was disappointing most mornings cooked breakfast items were of very cheap quality , breads lovely but other items I found strange to see at breakfast! Onion rings , peas battered zucchini?? The safe in room is an additional charge of €2 a day which I think in a 4 star should be included in price All in all nice hotel but with a few tweaks it could be excellent

Absolutely beautiful hotel! From the moment we arrived the staff were so friendly and accommodating. The rooms are exceptional and extremely clean and cleaned every day. We had half board and both breakfast and dinner was amazing quality with exceptional variety. The grounds and pool area were kept extremely clean and tidy. The location is brilliant with shops and local bars across the road. The area is lovely and quiet and the beach right by the hotel which was amazing. We organised excursions through the hotel and they were very helpful and informative. I have been to Lanzarote a fair few times and this by far is the best hotel. We walked and cycled (hired) to Puerto del Carmen with our children and was an enjoyable walk. The local bus was also very reasonable if you wanted to take that to Puerto del Carmen rather than walk. We went as a family with two boys (11 and 8) and they absolutely loved the pool and snorkeling in the beach! Plenty to do close by for families, we hired bikes from opposite the hotel, timafya mountain, safari submarine and teguise market. Highly recommend them all. We will be back!