- Majorca Holidays
- Magaluf
- Samos Hotel
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Samos Hotel
Spain, Europe
Magaluf
This hotel is wonderfully situated in Magalluf, a famous tourist destination on the south west coast of the island. The closest local beach is approximately 250 m from the hotel and the hotel offers sea views or mountain views from most rooms. Within the area, guests will be able to find a variety of shopping and entertainment facilities. This is a perfect place for young groups of friends who wish to spend a lively holiday in one of the most vibrant nightlife areas in Mallorca.
Facilities
- Darts
- Fitness
- Table tennis
- Aqua fit
- Spa centre*
- Spa treatments*
- Massage*
- Turkish bath (hamam)*
- Hot tub*
- Steam bath*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent5,832 reviews
Excellent
70%
Very Good
17%
Average
6%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
I have many mixed emotions
Let’s start with what’s positive:
- great location, next to a beach, bus stops, big supermarket, bars/clubs
- Very nice staff, friendly and active
- Pool area is really good, lots of sunbeds, clean pool
- Lots and lots of food options from different cultures, chefs cooking almost everything under your nose
- The animacion team is absolutely perfect! Almost every night they bring us high quality shows and do different games daily
Now what is happening with the room is something else:
- family room for 3 people had 2 sets of towels and 2 blankets
- The extra “bed” is something you could die on while sleeping, literally falling between it is a 99% possibility if you even as much as turn in your sleep
- You have to be in the shower for 30+ minutes in order to get yourself clean. The water changes from boiling hot to ice cold every 5 seconds and that is IF you get any water at all. At times you can stand freezing in the shower because for 10 seconds nothing comes out of it.
- The two main beds have wheels under them (without stoppers) so you’ll be rolling around like on a carousel during the night
Fabulous hotel with lovely staff
We had the best time in this fabulous hotel, we stayed a week in a premium seaview room which was on the top floor, amazing views.
The pools were a great size and friendly lifeguards. Reception staff were friendly and helpful from start to finish.
Lovely clean rooms, every day with fresh towels, clean bedding on our 3rd day, the cleaner was lovely and friendly.
All staff in the restaurant and bars were friendly, a special shout out to Martin, Nadia, Ceaser, Ricardo and Roberto, they went above and beyond.
The entertainment team Laura, Ariel, Bambino, Triinu and Ramon were absolutely fabulous, kept us entertained alday and put fantastic shows on at night time, so friendly and helpful and took time to talk to you, they work so hard.
The food was delicious, plenty to choose from at breakfast, lunch and dinner, we was all inclusive and never went hungry, the all inclusive drinks and cocktails were fab too.
We've actually booked another few days away next month as we enjoyed it that much, thank you to all staff for making our holiday ❤️
Great location, not for families.
Location: 4/5 Atmosphere: chill 5/5 Room: double, facing back, 3/5 Value: for a family, 4/5 Cleanliness: 5/5 Noise: maybe just next door room, 4/5 Service: mixed, some staff great, always smiling, some apathetic looking and some straight out miserable looking staff 3/5 Amenities: small but good enough gym, spa, restaurant, pool and bar good. Layout of the lobby seemed poorly planned. 4/5
Disputed €1,055 charge after paying €6,529 for a replacement booking
I am extremely disappointed by how Hotel Samos handled our booking change and the subsequent payment dispute.
After our flight dates changed, the hotel instructed me in writing to make a new reservation if the original booking could not be modified and to include the original reservation number in the comments.
I followed those instructions. On 26 June 2026, I made a replacement reservation for the same guests, the same four room types and almost the same dates. I paid the new booking in full: €6,529.44. The booking comment explicitly included the original reservation number and stated: “We have a reservation already: [number], will cancel after payment.”
I acknowledge that the original reservation remained technically active because the cancellation step was not completed. However, the hotel had been clearly informed that the two reservations were connected more than six weeks before our arrival. They did not contact me to clarify the duplicate booking.
While we were actually staying at Hotel Samos under the fully paid replacement reservation, the hotel charged an additional €1,055.43 on 15 August, treating the original booking as a no-show.
According to written information provided by Revolut, this was processed as a merchant-initiated transaction using manual card entry, without 3-D Secure authentication. I did not separately approve this €1,055.43 transaction.
Despite the replacement stay having already been paid in full and the hotel knowing that the two bookings related to the same guests and overlapping dates, the hotel has so far refused to refund the additional charge. I therefore submitted an official “hoja de reclamaciones” consumer complaint.
Regardless of the hotel’s facilities, this handling of a customer’s booking and payment information completely destroyed my trust in the business. Future guests should obtain explicit written confirmation that any replaced booking has been cancelled and carefully monitor their card transactions.
Unless this matter is resolved with a full refund, I cannot recommend Hotel Samos.
Review by ferenczimarci Budapest, Hungary
Great hotel, super clean and chilled
Easy to get to (20 mins from airport). Staff super friendly. Whole hotel/pools/restaurant/toilets all clean and clear to see they take pride in how often they clean. Room was a good size for us (junior suite for 2 adults 2 children). Atmosphere was very chilled. It is next door to BCM super nightclub, but I didn’t once hear it, rooms are sound proof. Food was lovely every day too. Couldn’t fault this hotel apart from evening entertainment started at 10pm which is quite late.
Review by Jay R Bedford, United Kingdom
