- Majorca Holidays
- Palma Nova
- Sol Palmanova-Mirlos Tordos
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Sol Palmanova-Mirlos Tordos
Spain, Europe
Palma Nova
Set just steps from the crystal clear waters and wide stretch of sand at Palmanova beach, this family-friendly hotel offers the perfect vacation spot on the sunny island of Mallorca. Families will delight in the four outdoor pools, including a large lagoon-style pool, children's pool and paddling pool for toddlers, and the hotel offers a full programme of entertainment with parties, evening shows and live music for adults and children alike. There is also a nursery and Flintstones-themed multi-adventure children's park. The two main restaurants offer rich and varied buffets with show cooking and international and regional dishes, while the pool bar and lounge bar serve a wide choice of drinks, juices and ice creams. This hotel's excellent facilities, services and location make it ideal for enjoying a carefree family holiday and discovering the most beautiful corners of the Mediterranean.
Hotel Information
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, an arcade/games room and a television in a common area.
Facilities
- 24-hour reception
- Wi-Fi*
- Car hire*
- Laundry service*
- Launderette*
- Medical service*
- Day-care centre*
- Multilingual staff
- Air conditioning in public areas
- Currency exchange facilities
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good3,640 reviews
Excellent
29%
Very Good
30%
Average
21%
Poor
10%
Terrible
9%
Location
Cleanliness
Service
Value
Value for money , shame about the lifts
Hotel is clean & rooms done every day with a change of towels . It is a wee bit tired in some places & could do with being updated . The food was fine , you won’t starve as there was always something to eat . The problem is the lifts , we stayed in PALMANOVA 1 & to have only 1 lift working for 9 floors is awful , there is the lift that goes to the second floor but at busy times unless you are fit to walk up you can wait forever. So for that reason we would not go back , it was good value & in a great spot & the staff are very pleasant so it is a shame about the lift situation
Review by Janet C Glasgow, United Kingdom
5/5 Stars – Ignore the bad food reviews! Hands down the best all-inclusive food we’ve had in Spain
I felt compelled to leave a review because the negative comments about the food here are completely unjust. We’ve stayed in all-inclusive resorts across Majorca and the Costa del Sol, and Sol Palmanova offered the best food of them all by far.
I’m generally not a picky eater and can always find something to enjoy anywhere, but I was genuinely blown away from our very first lunch.
The Buffets & Main Meals: The lunch and dinner spreads are fantastic. There’s a fresh salad bar, beautiful loaves of bread, loads of fresh fruit, and a dedicated deli section with cheeses, cold meats, nuts, and dried fruit. Pasta lovers are well catered for. There is always stuffed pasta with custom sauces alongside a freshly baked pasta dish like lasagna or a gorgeous cannelloni. The vegetables were cooked to perfection (the aubergine was a standout!), and the hot meat and fish options were always fresh. I took a chance on the chicken breast one day and it was surprisingly juicy and tender. My husband tried the chips, burgers, and hot dogs and said they were all very good quality too.
Breakfast: An incredible spread of pastries, fruits, and fresh breads. A huge shoutout for serving tinned tomatoes instead of the usual dry grilled half tomatoes, which is a massive plus for me! The scrambled eggs were divine and properly seasoned.
Desserts: Absolutely outstanding. I usually skip desserts abroad because they often taste synthetic or heavy on alcohol, but these were exceptional. Instead of endless trays of identical, bland little jelly cubes, they serve proper, high quality full slices of cake (with around 4 different varieties per meal). The apple pie was hands down the best I’ve ever eaten, the lemon meringue was exceptional, and the carrot cake was right up there with the best.
Beyond the food, the dining hall is bright, spacious, and spotless. The service throughout the hotel is fantastic. The rooms are a standard hotel design, but they are comfortable, clean, and provide everything you need for a great stay.
The staff are hard working, efficient, and get on with making sure everything runs smoothly.
Unless you are exceptionally fussy, you will love the food here. We couldn't fault it!
Charged Twice and have complaint still outstanding
Having booked through the official website, I made payment but this did not proceed correctly.
I restarted the payment process and this proceeded correctly and I received confirmation of my booking and payment.
I later received confirmation from my bank that my payment had gone through twice.!!
I emailed the hotel within 10-15 minutes of the booking and received no response to several follow up emails.
When we arrived at the hotel we spoke to the front desk several times and also emailed the hotel directly before having it confirmed by a manager that he would reimburse the second payment.
We have still received no response in writing and the hotel have still not refunded the second payment..?
We disputed this with our bank and they say that the hotel have said that we booked two rooms and two were available…?
The bank has an outstanding complaint and we are putting a complaint in directly with the hotel and the Spanish ombudsman.
I am absolutely disgusted with the lack of service and attitude of the hotel as we made it really clear that only one room was required well before we arrived.
We are nearly £1000 down because of the hotels awful systems and lack of response.
I strongly recommend that you avoid booking with this hotel. Terrible (ongoing) experience!!
Outdoor snack bar
Very good hotel, Jessica and sebia in the outdoor snack bar were very kind, made delicious food and very welcoming😁
Ignore the bad reviews, it’s brilliant
Other than an issue with the water on the first day I can’t fault the hotel at all. Piece of advice I would give anyone is ignore the bad reviews. Food is great for an all inclusive, plenty of choice, loads for kids to eat. Entertainment is brilliant, for adults and kids. Very clean, very nice staff.
It’s only a 5 min walk to the beach and other bars. It’s definitely the perfect spot for families or couples.
Don’t have anything negative to say.
Review by Trek16281504914 Auchterarder, United Kingdom
