- Tenerife Holidays
- Playa de Las Americas
- Columbus Aparthotel
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Columbus Aparthotel
Spain, Europe
Playa de Las Americas
The bustling, vibrant Playa de las Americas is one of Tenerife's most popular resorts. It's got the sun and the sand, all the sights to see and views to snap, all the shops by day and entertainment by night. No wonder that people are drawn here – and to hotels like the Columbus Aparthotel. Like Playa de las Americas, the Columbus Aparthotel has got it all. All the amenities, all the facilities, and all the high standards you'd expect of one of the region's most popular hotels.
Columbus Aparthotel is beach adjacent, and choc-full of amenities:
When you're a mere 800 metres from the beach, you know you're going to be spending a lot of time there. And that's just one of the perks of staying at the Columbus Aparthotel. Another is your close proximity to the heart of Playa de las Americas, and all that it has to offer including shops, bars and restaurants, and of course, the nightlife (Plays de las Americas is famous for it). But the Columbus Aparthotel is much more than a base for dipping in and out of the action. There's more than enough to keep you entertained…
One of the biggest features of the Columbus Aparthotel is undoubtedly the superb arrangement of swimming pools. Divided into distinct sections, the pool 'complex' is a beautiful design feature as well as a great place to spend a few hours… maybe even a long afternoon, drifting into evening.
That's another wonderful thing about the Columbus Aparthotel – the very laidback attitude to life. Outside in Playa de las Americas, it's all hustle and bustle, but here in the grounds of the Columbus, it's all long afternoons by the pool and long cool drinks. And talking of relaxing. Do check out the sauna and Jacuzzis. There's still plenty more to the Columbus Aparthotel: a handy on-site mini market, laundry facility and games room for example. The Columbus Aparthotel also benefits from generously sized rooms – and larger rooms (with lounges) are available if you wish. Satellite TV is also available for a small fee.
Choose the Columbus Aparthotel and you'll enjoy all the excitement of Plays de las Americas and the laidback vibe of the Columbus Aparthotel. It's the perfect combination.
Facilities
- 2 swimming pools
- Rooftop terrace
- Restaurant
- Bar
- Pool Bar
- Pub*
- Jacuzzi
- Spa (Treatments and massages at a fee)
- Hair salon
- Entertainment programme
- *Not included within the All-Inclusive package
Room Types
The Local Area
The popular Columbus Aparthotel is enviably located in the bustling beach resort of Playa de las Americas, just 800 metres from the beach and close to many shops, restaurants and bars. The main restaurant offers a variety of international cuisine whilst the bar is the perfect place to relax overlooking the pool.
Tripadvisor Reviews
3.5 Very Good2,695 reviews
Excellent
31%
Very Good
28%
Average
19%
Poor
11%
Terrible
12%
Location
Cleanliness
Service
Value
Brilliant
Great hotel, excellent location. Only complaint is the beds are too comfortable. Was sound asleep as soon as my head hit the pillow 😂😂. Second time staying here and definitely be back
Review by louisemX7672JY Bellshill, United Kingdom
Definitely not to be missed
Well this was a lovely fresh apartment cleaned every day snack bar was good food good price abd friendly staff pool area clean and both terraces plenty sunloungers hotel room faced onto main road was busy with traffic but closed doors you hear nothing stayed in room 412 . Location close to supermarket bars and restaurants and beach dont miss out on this Hotel
AVOID AT ALL COST!
AVOID THIS HOTEL – AWFUL EXPERIENCE AT KN COLUMBUS
⭐ 1/5
I would strongly urge people to think twice before booking the KN Columbus Hotel. Our experience was extremely disappointing from start to finish, and this is definitely not a hotel I would ever return to or recommend.
Cockroaches in our room 🤢
On arrival, we found multiple cockroaches in our first room (357). This was completely unacceptable and extremely upsetting. When we reported this to staff, we were met with a very rude attitude and were initially refused a room move. We had to ask to speak to a manager before anything was done.
We were then moved to room 262, which was old, battered and not what we had booked or expected. It also did not face the pool as we had originally booked.
What made the situation even worse was that I was forced to sign a form saying I was “happy” with the room swap, despite the fact that I was not happy with the situation at all. I felt pressured into signing something I did not agree with.
Formal complaint completely ignored
I sent a formal complaint to the hotel’s email address explaining everything that had happened. Despite this, I received absolutely no response throughout the entire week we were there. No apology, no explanation and no attempt to resolve the situation.
Food was disappointing
The food was another major letdown. We found food to be undercooked and there was hardly any choice available. For an all-inclusive holiday, we expected much better standards and more variety.
You also have to pay for cups for your all-inclusive drinks, which is ridiculous. Surely cups should be provided as part of an all-inclusive package?
Sunbed wars and rude people
The sunbed situation was honestly unbelievable. There were actual arguments and fights over sunbeds, and it was extremely stressful trying to get a place around the pool.
When we needed 4 sunbeds together, we were told we were being ‘rude’ and that because ‘we are young, we think we can get away with being greedy’! This was extremely insulting and completely unnecessary. We were paying customers who simply wanted to enjoy our holiday.
Overall
This hotel completely ruined what should have been an enjoyable holiday. From cockroaches in our room, rude staff, being pressured to sign a form, poor food, extra charges for cups and the ridiculous sunbed situation, there were problems throughout our stay.
The way our complaint was handled was particularly disappointing. We expected basic customer service, cleanliness and respect, but unfortunately we did not receive that.
My advice: Save your money and book somewhere else. There are much better hotels out there where you can enjoy your holiday without having to deal with this level of stress and disappointment.
KN Columbus Hotel, you need to seriously look at your standards and how your guests are treated. This was not the holiday experience we paid for.
i know there are always bad reviews on hotels but please take this one in to consideration because we wish we had listened to some of the reviews!
Review by emily k Blackpool, United Kingdom
Relaxing stay fantastic location
We came here for my birthday on a self catering board, hotel do offer all inclusive but as we had done our research hotel was in such a fantastic location to loads of bars and restaurants who charge very little we found this suited us perfectly. Room was clean bright and modern we had a pool facing room and the beds pillow were very comfortable slept very well. Kettle in room. 3 pools were good and sunbeds seemed to be available during our stay with no issues not so sure during peak season if this would be the same. Trips fantastic prices we never had a bad meal our whole stay in any of the restaurants we went to. We loved it so much have just booked hotel again for march next year same board self catering as the location is just perfect for us to explore and eat out. I can see us coming back for many years to come. Can't comment on food at hotel as we ate out we booked based on location friendly staff and nice clean modern rooms.
Amazing stay
After looking at the recent reviews on this hotel before me and my partner went on holiday, we were both expecting great things. However, I don’t have a single complaint about this hotel and its facilities.
Room- was cleaned when we needed it to, had great facilities (we were staying all inclusive so only needed a fridge) the beds were really comfy and we had a lovely view from our balcony which overlooked the pools. The air con was very nice in our room too.
Food- a really nice selection every night, breakfast was basic but what you would expect, they had various theme nights which were really tasty and I was always full. We also had a pizza from the onsite pizzeria which was amazing.
Drinks- there was a great selection of drinks on offer for an all inclusive, they had a great reusable cup policy which was only 1 euro per cup and you got it back when you returned your cup at the end of the holiday.
Pool and sunbeds- there was sunbed wars here 😂 we were never up early enough to compete in these but whenever we did want to sunbathe there was always a couple available, there was 3 different solariums at this hotel and the one on the top floor is a hidden gem if you want a quiet relaxing sunbathe. The pools are absolutely amazing really big and there was also a jacuzzi pool in the middle and a small hidden pool down the side of the pizzeria.
Other facilities- there is an onsite gym and spa at this hotel. I had a 25 minute massage at the gym which was 45 euros, although this seemed expensive it was hands down one of the nicest massages I have ever had 😂 I almost went back for another one. There is also an onsite mini market/ gift shop which had some nice bits.
The past reviews complained about noise at night from young people, however we were never woken up in the night, even when we went clubbing, everyone else who did was very respectful and quiet when in the hotel.
Overall, we had a brilliant stay at this hotel and would highly recommend to anyone couples or families. The staff are welcoming and friendly and we were highly satisfied with our holiday 🩷
