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  • Tenerife Holidays
  • Playa de Las Americas
  • H10 Las Palmeras

H10 Las Palmeras

TripAdvisor Review
Spain, Europe
Playa de Las Americas

It's always exciting to discover a holiday hotel like this one: H10 Las Palmeras is a truly fabulous facility in Playa de Las Americas. With 519 rooms, it's one of the biggest on the island – but it's got such a spacious feel to it, and is so carefully laid out that it won't feel like it.

With a breathtaking range of amenities and some equally breathtaking views of its sub-tropical gardens too, the H10 Las Palmeras hits all the right notes for Tenerife holidaymakers who know that choosing the right hotel is just as important as choosing the right holiday destination.

Big hotel facilities and exemplary design make H10 Las Palmeras a spectacular holiday home:

Of course it's not just about how many amenities a hotel has, but how good they really are. For instance, the H10 Las Palmeras has three swimming pools, including the children's pool, and they're all wonderful. The main outdoor pool looks like a big clear lagoon, partly surrounded by spectacular trees and vegetation. You won't be able to resist taking a dip at every opportunity.

Then there's the choice of where to eat. The hotel boasts two restaurants (and four bars), offering an exceptional standard of service and tempting selections for all palates. And because the H10 Las Palmeras is so well situated, you'll have direct access to the beach and the Playa de Las Americas promenade, with all of its many places to eat and drink.

The rooms at the Playa de Las Americas are a great example of what makes this hotel so special. That sleek, sophisticated design aesthetic certainly helps you appreciate it's four star quality.

All double / twin rooms are air conditioned and equipped with satellite TV (with piped music available), telephone and hairdryer; safe boxes are also available to hire. You'll have your own private bathroom and a balcony or terrace so you can bask in the warm, fragrant air. (Sea view rooms are also available – just ask for details.)

Additional facilities – and there are many – include a laundry service, souvenir shop, games and TV rooms, internet corner and a full programme of live entertainment.

Top notch design and facilities makes H10 Las Palmeras in Playa de Las Americas a uniquely stylish hotel in an ideal location.

Facilities

  • 2 swimming pools#
  • Children's pool
  • 2 restaurants including new Italian restaurant* with cooking show
  • 3 bars
  • Gym and 4 tennis courts*
  • Games room and TV room
  • Hairdresser and souvenir shop
  • Entertainment programme
  • Internet corner*
  • Laundry service*
  • *Some facilities may incur an additional fee
  • #One heated in winter months. ^Seasonal and subject to the number of children in the hotel

Room Types

The Local Area

By the sea with direct access to the beach promenade and surrounded by extensive sub-tropical gardens, H10 Las Palmeras is a large well-equipped hotel in Playa de Las Americas. Rooms are comfortable with top class facilities. Guest amenities include three swimming pools a choice of restaurants and bars, and facilities for children. Guests receive FREE entry into Orchid Gardens in Puerto de La Cruz.

Tripadvisor Reviews

Trip Advisor
4.0 Very Good5,843 reviews
Excellent
45%
Very Good
33%
Average
14%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Animation team/hotel

The animation team were brilliant giving a fun friendly atmosphere across the holiday with a plethora of rewards available. The food was good with a variety of options each day with authentic name brand drinks being served at every meal and throughout the day. However the highlight of my stay was the games and activities meeting new people and being able to have fun 7 days a week.

TripAdvisor Review
Rubbish experience

Staying in room 342, water leaking in through the ceiling creating a hazard as you come out of the bathroom with a pool of water forming. Reported to reception, 4 hours later, returned to the room and it’s still leaking.

The rude fella at reception who told me it was just the air conditioning, like they all leak through the ceiling creating, just very rude like it was an inconvenience I reported it.

TripAdvisor Review
Very good activities

The experience was great there was many good activities for all age groups and the staff were very frinedly and funny especially laura

TripAdvisor Review
H10 Las Palmeras

We stayed in one of the family bungalows and thought it was fantastic — really spacious, clean and perfect for a family stay.

During the holiday, the snib on our upper balcony door came off in my hand. I tried calling reception but unfortunately the room telephone wasn’t working, so I had to walk up to reception to report it. That said, the response was excellent and a technician was at our room within the hour and had it fixed quickly.

The food was great throughout our entire stay, with plenty to enjoy at all meal times. At the snack bar, we quite often ended up with something different from what we’d ordered, but honestly, it was never really an issue — everything we received was tasty, so there was certainly no need to complain!

The only real disappointment came when checking out at 12pm. Our all-inclusive bands were cut off immediately and we were told we would have to pay for any further food or drinks. Considering the cost of the holiday and the fact our Jet2 pick-up wasn’t until 6pm, this felt pretty poor and left us with six hours where the all-inclusive package we’d paid for was effectively over.

The animation team were absolutely phenomenal throughout the holiday — kind, funny, engaging and genuinely entertaining. Both the adults and children were in their element, and the team really helped make the holiday what it was. Our kids Jackson and Harrison loved the kids club activities and staff as mentioned.

The same goes for the bar and waiting staff, who were excellent throughout.

Another big positive was the branded spirits at the bars. One tip though: if you order a daiquiri or piña colada, ask for it to be blended! Otherwise, you’ll get the version from the syrup machine rather than a freshly blended one.

Overall, a solid 8/10. A few small issues, but nothing that spoiled the holiday, and we would definitely return.

TripAdvisor Review
The best hotel in south Tenerife

Loved this hotel so much. We paid extra for the privilege package and it was so worth it with sky bar on open 5-10pm (except Tues and Wed). Deck; loungers, bar services, tables and plunge pool and amazing views all around on 5th floor, all included in all inclusive. However 10am to 8pm was the privilege lounge on the 4th floor with same amazing views. Self service lounge with brand drinks/spirits fridge with beers, prosecco, bottled soft drinks and coffee machine/choice of teas. Snack foods were brought up regularly and restocked. Comfy sun loungers and a jacuzzi, and to be fair we stayed there all day from the second day. Again included in all inclusive. Privilege gives beach and pool views. We were on the 7th floor, with amazing views. Bedroom, lounge, large bathroom and balcony, accessed from room and lounge. You get free towels daily, free safety deposit and water and chocolates every day/when you get the room cleaned at your choice. You also can book breakfast every day in the Italian restaurant. Although checkout was 12pm, you could still access privilege facilities, though we were going back to families home before flying later at night. You also get privilege check in on arrival with Prosecco. The restaurant food was so amazing and tasty. Lots of choice at all meal times. Even had different types of milk at breakfast. Didn’t make the cake shop, but looked amazing( too many amazing dessert choices). Also didn’t make the other two restaurants can you believe, though was never sure when we were meeting up with family. Staff in all areas were so amazingly friendly and helpful. Hotel and rooms are immaculate. Loads of loungers in the vast pool areas. Your bracelets are also your room access key and gives you access in the back gate at the promenade. Didn’t always make entertainment but could view from the room above. In the lobby bar one day there was a girl singing at the piano one day which was really good. I don’t think we accessed all areas available and apart from meeting family some days, we never really left the hotel, which is saying something for us. Been to Tenerife more times than I care to think and sometimes you want to try other countries, though we will come back to visit family often and we will most definitely come back to this hotel as I don’t think you can beat it. Negative - All of south has declined over the decades due to the drug dealing, spreading beyond Veronica’s. They go away when you say no and don’t harass you, then they recognise you and leave you alone afterwards. However I stress you don’t feel unsafe at the hotels and busy areas. I know the locals hate it and I think them, the hotels and police have to think of something to stop this, but there is probably new people who will take over. Will most definitely be back to this amazing hotel.

Review by Jacqueline I Glasgow, United Kingdom
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