- Tenerife Holidays
- Playa de Las Americas
- Palm Beach Club

This outstanding establishment features an idyllic situation in front of the main beach in Playa de las Americas, close to beaches, bars, restaurants and shopping centres, just 15.3 km from Tenerife South Airport. Guests staying at this enchanting Tenerife island cannot miss some of the most important tourist attractions in the area, including El Teide, the highest point in all Spain, Los Gigantes, a must see for marine life lovers and Masca village, situated some 36 kilometres away. Ideal for those searching for comfort and style, the bright and airy apartments have been tastefully decorated and completely equipped to provide an unforgettable holiday experience. Guests will find a choice of outstanding facilities on offer, including a children's club ideal for younger guests and a fitness centre and salon for those looking to take care of themselves while on holidays. Other facilities include one bar with day and evening entertainment.
Location was perfect as close to bars and restaurants and the beach, which is the reason why we booked. People leave towels at the pool early in the morning and go out all day so for 5 of our 6 days we had to sit on chairs by the pool as there was empty beds with towels and the staff don’t remove them. Asked the manager at the front desk if there was anything they could do and he was rude and told me”the past is the past, what would you like me to Do” when I had asked him if it’s always like this with beds on our 3rd day of being sat on chairs. The room was very dated and had marks on the walls and ceiling and bed is not comfortable. The pool entertainment is really good, and the little snack bar is also good for getting drinks and a quick snack. No irons in rooms and if you want to use an iron you have to go with your stuff to level 6 to do your ironing. Is close to Veronica’s strip and can be noisy early hours but we did understand it was close to the strip so we would hear some noise.
Me and a group of 7 other friends came here for a 6 night stay, I’d never normally write a review but I honestly felt it necessary. To begin I would like to establish that the location is pretty good for a cheap teen holiday, being right on the strip, close to fast food places and next to supermarkets. The lady in the convenience store within the hotel was so lovely and kind but the general hygiene and behaviour from other staff was inexcusable. A friend of mine broke her finger nail off with her acrylic, the life guard had no first aid knowledge and suggested going to A+E which was entirely unnecessary and just an excuse as he couldn’t get the nail fully off ( which I as an 18 year old did myself instead) he also flirted with my friend while trying to get the nail off which was entirely inappropriate. Security guards were rude and had a weird behavior too, following us around and staring creepily at us throughout our stay. Many of the other people staying at the hotel were incredibly rough and constantly asking where we lived and being slightly perverted while we were simply trying to sunbathe. We even witnessed a young girl being thrown around by two men while they asked for her room key, no security guards stepped in leading to us helping her. We had to walk 2 young girls to the strip as they were being followed by men lurking on the corner. The strip was filled with disturbing men begging for sex and attempting to touch us. The worst part about our stay however was the actual apartments, we were told the cleaners would come once a week which was already concerning to us, however they never actually came to one of the rooms, and the one they did go to they only took the bin bag out in. The apartments had mould in the vents, making us all sick from the air con, we are all still very ill even after coming home. The sheets were disgusting, the bathroom was repulsive. The kitchen had no equipment for cooking despite it being self catered, leading to us needing to purchase our own pan…. Our balcony doors did not lock in one of our rooms, making us feel incredibly unsafe. It could just be slided open from either side as there were handles. This wouldn’t be so much of a problem on a high floor unless someone climbed over which luckily they didn’t but it would be possible. Being a group of young girls we felt incredibly unsafe throughout our stay and would not reccomend for vulnerable people, children or women. Stay at your own risk
We paid a lot for this holiday between 5 of us and we could have gotten a way better hotel on that price , too expensive and the basic hygiene standard isn’t there . Housekeepers are extremely rude my sister left out our towels and our sheets to help out as they were on there way to clean the room , refused to do it shouting going down the corridor then had reception calling 10 minutes later , room hasnt been cleaned in 4 days two elderly parents a toddler and pregnant woman , the furniture is disgusting looks like its 100 years old . No toilet tissue no towels no clean sheets it’s a disgrace and the price there charging people for this type of service is a complete and utter scam will not be coming back to this hotel !!!
Location ok, lively atmosphere Pool is big and clean. However jacuzzi full of green algi and didn't smell too pleasant. Rooms where basic. Only cleaned once in our 7 day stay, whichis not ideal. Covered in what I thought was mosquito bites. Pharmacy told me was bed bug bites. Definitely wouldn't return after this!
Location of the hotel is nice, however this is the only good thing about it. The atmosphere is strange. Staff aren’t very friendly and are quite rude. Housekeeping staff were very rude to us also. Staff seemed like they didn’t want to help us in any way and almost acted like they didn’t want to be there. Room was dirty upon arrival - red stains on the mattress, stains on the sheets, a lot of dust, bad smell, bathroom was very dirty - bath was yellow, bidet had hairs in it, and just generally dirty all over. Value for money is good if u are looking for somewhere cheap and don’t care about the living conditions however if you want to enjoy your stay I wouldn’t recommend staying here. It can be very loud at night also.
