Blue Sea Puerto Resort

Just got back yesterday from a 10 night stay at Bluesea resort and can hon stay say we had the best family holiday was bit worried after reading some reviews but I could only find 2 negatives so I’ll start with them we stayed at the Canarife hotel part of 3 which you can use all pools , restaurants and restaurants entertainment and amenities at all 3 but firstly the entertainment was a bit standard although the team work really hard and encourage you to take part and get involved shout out to sabina especially the 2 nd being that you are not allowed any pool toys ,inflatables , floaties or balls which was bit disappointing as my children look forward to these days in the pool having fun and I have never come across such strict pool rules the life guard would literally blow his whistle at you if you walked on grass or flipped into pool but children were getting a little bored anyway that’s the negatives now for the positives we were in a superior room with balcony on the 5 th floor and the room was so big and clean with lovely furniture and decor ,with the most amazing views on a large balcony seeing the sunrise /set and mount tiede We did after the 5 th night at about 4 in morning get woke by water leaking from ceiling but when spoke to the reception desk they were so helpful and offered for it to be fixed which they couldn’t so moved us just 2 doors down to another stunning spacious really clean pool view room All the staff were so friendly and helpful although not all speak good English but In and around the rooms , pool and hotel are spotless you can smell and see how clean everywhere is and staff are always cleaning The food options were so good I’ve never ate so much on a all inclusive as was so much good variety Breakfast had full English options with fried , boiled , scrambled and omelette eggs along with cold meat n cheese breads , pastries ,chocolate fruit , yoghurt even pancakes Lunch and dinner had always something to choose and snacks thro out day were hotdogs burgers chips nachos n cheese Fruit biscuits and ice creams also offered at certain times throughout day You won’t go hungry I think the 1Euro deposit for a cup is great idea as stops all the rubbish / smashed cups around pool and makes it easier on staff who work hard behind the bar The hotel is great location with shops supermarket bars n restaurants n clubs close by And loro parque zoo only being 10 min away is a amazing day out well worth visit there is a free train which stops at the centre which is about 20 min walk away which also has a gorgeous location called Costa Martinez only 6euros each stunning views and pools and includes sun lounger there is also shopping centre and mc Donald’s there Agatha Christie steps are a lovely part of history and nice to walk down maybe not as nice on way up but there is a Chinese called jade verde there which we found really nice Siam park although being over hour away is good day out and I’d say swim shoes are a must if going Thank you for a enjoyable family holiday with amazing memories made to last forever we would defiantly recommend and would love to come back We loved it thank you

Stayed here for 1 week at Bonanza Palace in a suprerior room. Puerto De la Cruz was nice little town, 20 minute walk to beach/town area down hill, fairly steep walk back on foot - nice walk. Hotel does provide free shuttle bus. Well worth a trip down for a dip in the ocean. Visited last week in July it was mainly cloudy 4 days of 7, still warm with sunny spells. 1 day was clear skies all day - out of hotels co trol, just for info

Room was very nice, well maintained and clean during our stay. Didn't feel the need for air-conditioning or kettle which some complained about.

Good that you could use facilities at all 3 hotels, we spent most of the day at Interpalace hotel around the pool, there was always sunbeds available there, it was busier at Bonanza Palace.

Entertainment- the animation staff were good, just felt there wasn't enough activities during the day for adults. Timetable was different to what actually went on, 2 days it just didn't happen. Evening entertainment was poor, except for 2 nights (Mr and Miss hotel & the Disney musical), other nights the entertainment it was the mistakes that were being made that made it fun.

Tennis cost €10 plus €10 deposit for kit hire. The tennis equipemnt wasnt worth €1!! My racquet handle was held together with a nail and thr other had no drip, we were given 1 ball which was not an actual tennis ball. Needed to leave €10 deposit for mini golf, Table Tennis and Tennis.

No balls or floats on pool which we were fine with. Pool felt cold on entry but soon got used to it once in there!

€1 deposit for cups was a good thing we felt, didnt have cups laying about all over.

Table Tennis table was in need of repair too.

Gym - would only allow 4 people in and had to book. Morning slots taken quickly. Equipment all worked fine.

Restaurants - had use of 3 restaurants across the resort, all 3 served the same food, there was always a good choice of food covering all bases. Felt the Italy themed night food was poor, but was always chicken or pork available. Breakfast had plenty of choice, didnt like thr bacon or sausage, but kids ate it.

Staff all very good and helpful when needed.

Overall hotel was good just dropped 1 off rating for entertainment, charge for tennis was a bit much, iust meant wenonly played once and poor equipment for Tennis and Table Tennis. Would stay again, overall enjoyed our holiday.

Some good, some not so good

GOOD;

• food was very good, variety and tasty
• some friendly staff (not all - see below)
• clean
• we had modern clean bedrooms, must have need recently renovated
• quiet

NOT SO GOOD

• our air containing didn’t work, did complain 3 times, they tried to repair it but we got different message from different staff, eventually given an AC unit but had to keep the patio door open for this snd ‘neighbours’ were smoking (tobacco and weed) and our room then stank of it.
• not really all inclusive, you have to pay extra for - pool towels(deposit), tennis, drink cups, premium drinks, safe, parking(if there’s space)
• some not so friendly staff
• parking - difficult to park if you hire a car
• bar closes at 11pm
• weather (can’t be helped but be aware in this area) - we had 5 out 7 cloudy days at the end of July
• some(not many) embarrassing British people (and we are British!) rude, entitled, loud etc
• long walk down a steep hill to the town centre
• Gym is limited to 4 people and often people that have booked don’t turn up, and they won’t allow extras to replace them - very annoying!