- Tenerife Holidays
- Puerto de Santiago
- Globales Tamaimo Tropical

This beautiful hotel is situated overlooking the Atlantic Ocean close to the impressive cliffs of Los Gigantes, in Santiago Del Teide. The Teide National Park can be reached within a short drive and the airport is about 35 minutes’ drive. The beach is just a few steps away, the city centre and numerous shops, restaurants, bars and cafés are within walking distance. It features outdoor swimming pools, one children's pool and a variety of sports facilities. Guests can enjoy a delicious meal in the onsite restaurant. The rooms are decorated with light colours and are well equipped with all the essential amenities needed to have a comfortable holiday.
our stay for our honey moon,
when arriving at the hotel we thought it was a nice hotel, however things suddenly changed,
the rooms were ok but had to request a kettle and cups for the room, and waiting on that was waiting all day,
pool bar if you call it a pool bar was advertised as a swim up bar. only 4 drinks that were involved in the all inclusive drinks, absolute shambles
nothing local to the hotel so very costly for travel, if you wish to stay here good luck and save a lot of money hotel staff rude even tui reps said it’s the worst part of the island to visit, nothing is local and would need to pay taxi or bus rides to places on the island and referred to nothing is local?
the size of the rooms compare to the 12’’ tv couldn’t watch it whilst laying in bed, only listen, when you turn the lights off the tv goes dark with it, kept freezing so poor signal,
when ringing the reception on the phone they never call you back with updates you have to keep calling the
poor bedroom lights very dim and dark no big lights for the room to see when dark,
the room was right outside the back of a sports bar so when trying to sleep music blaring until midnight which isn’t ideal if you want a quiet night or have kids
the drinks IE soft drinks like cola and lemonade was always served flat and for the price of all inclusive was appalling
same food every night so our diet began on very basic, doesn’t cater for all needs of people absolute joke
Cockroaches. Seen 3 non in our room but another guest we knew had 3 in room. Remember tho we in Tenerife like our own countries we have creepy crawlies.
Room. Cleanish. Bed made everyday ( apart Sunday. - day of for cleaners) Clean towels. Didn't spend long in room didnt bother us.
Food Restaurant had lots of choices and enough for vegetarians. Food nice. Pizza restaurant is a must. Really lovely but needed more vegetarian options. But book it you won't regret it.
Animation They are fun and friendly. However they had lots of returning guests there. They seem to be more for them. Cheating in games just so they can win a diploma. Or going to their friends on quiz night same with karoke night. Only the friends could sing. Tip,,,, you have other guests.
Bars. I didnt mind the token exchange makes sense and a cleaner environment. However the barman the one near the snack bar. Is miserable unfriendly and rude. But he does work hard and never stops works long hours.
Snackbar More vegetarian needed. There are burgers sausages hotdogs sandwiches toasties nachos. Wraps etc. You will not starve 11am-6pm
Area Quiet with a few bars restaurants all friendly. Same with Los Gigantes. Both lovely to see. Find the short cut if you want a walk in los gigantes very scenic and you will not have to walk up cardiac bank or lizard stairs. Less than 15mins walk.
A special thank you to charlotte in reception customer relations an asset to the hotel friendly helpful. And all staff are brilliant friendly Apart from barman as mentioned)
Would I go back ABSOLUTELY. Holidays are what you make of them. We had amazing time. Go and have FUN.
Well what can I say about this hotel I have just returned from what I can describe as one of the best holidays I have been on. This hotel although dated in some areas was the cleanest most welcoming hotel the food was amazing for what you pay and the drinks flow. I read some bad reviews before I went and was a little nervous to what I might find but that all disappeared the first day. The staff were amazing and the weather was perfect. What else can I say but thank you for an amazing time keep doing what you do! I will be back definitely.
I’ve got to say, some reviews scared me, but this has been a fantastic holiday. We arrived about 2:30am and it was a double not a twin. We rang reception and within 2 mins we had a new room. Room was spacious and clean. Beds were comfortable. The animation team have been fantastic. They aren’t pushy, they dont need to be. They work really hard every day and really create a great atmosphere. All of the staff are friendly and work hard to give you a great holiday. Always found something nice to eat. I’m a pescatarian and can’t complain. Really sad to leave. Definitely coming back
Just back from a wonderful week at this hotel. After reading some of the reviews before we went out there I was really nervous about what to expect. Such a great surprise to find this hotel is clean, the staff are really helpful and friendly, the food was great with a big choice at all mealtimes. The air conditioning was playing up in our room and couldn’t be fixed so we were offered another room or portable air conditioning so we opted for portable air conditioning as we didn’t want to change rooms. Yes the rooms are a little dated but they are clean and comfortable. Our room was on the ground floor and very quiet. We didn’t go out of the hotel much because we had everything we needed there and weren’t really interested in coach trips. We did chat to other guests who had done trips with no complaints. The vibe at the hotel was very welcoming and I felt comfortable being on my own sometimes. The token system for drinks gets lots of bad reviews but it’s fine to bring your own water bottles whatever size up to the poolside bar and get it filled up with whatever drinks you want alcohol or fizzy drinks. There’s also water stations with still, sparkling or extra cold water available 24/7. The sun lounges do get reserved very early. This wasn’t a problem for me as I was up early but I do understand it’s a problem for some people but in reality this is a holiday problem in a lot of places and not just this hotel. Our overall experience has been wonderful and I am thinking about going back there on a solo trip. Please don’t be put off by the bad reviews and give this hotel a try because you’ll be pleasantly surprised.
