Imperial Sunland

The hotel is truly one of the worst we have ever stayed in. First of all, there is absolutely nothing for children—no playgrounds and no evening entertainment like a "mini disco." When we asked the staff why this was, they replied that there were no children around, even though we had walked up with our own child. Speaking of food, the selection is very poor. They only grill one type of fish and one type of meat, and there are only two kinds of fruit: oranges and apples. The beach is full of trash and has large rocks, so I wouldn’t recommend swimming without water shoes. The staff is rude—they don't reply when you greet them, they don't fix any issues, and they just shrug everything off or blame you instead. In the rooms, the plumbing is broken and rusted. But the absolute worst part that ruins the whole vibe is the tourists from Russia, who are drunk every single day, swearing, smoking, and unable to stand on their feet... I could go on and on listing things. I would not recommend this hotel to anyone.

Throughout our stay, we felt that cutting costs took priority over cleanliness, maintenance, service, and guest comfort. The five-star rating did not reflect our experience at all.

We travelled with small child and were particularly disappointed by the lack of suitable activities. There was no mini disco or evening entertainment for children during our stay. When we asked why, staff told us there were “no children” — while our own child was standing right beside us. It was a dismissive response to a reasonable question. No gozleme at all, just sign.

The food selection was limited and repetitive. At the grill, there was only one type of fish and one type of meat, while the fruit selection consisted of apples and oranges. The drinks were equally disappointing: the alcoholic drinks tasted weak and watered down, and the overall quality was poor. Some food was rotten with disgusting smell.

Cleanliness and maintenance were major concerns. We encountered dirty areas and broken facilities, and the bathroom plumbing was rusty. The beach had litter scattered around, and the large rocks made entering the sea difficult, especially with a young child.

Service made the situation even more frustrating. Staff often did not return a simple greeting, and when we raised problems, we were met with shrugs, excuses, or attempts to blame us rather than resolve the issue.

The atmosphere was also unpleasant at times. Some visitors from russia were visibly intoxicated, shouting, swearing, and smoking around others. This made shared areas uncomfortable for a family with a toddler.

Stayed for a week. Hotel itself looked nice, the pools and everything. -Rooms were okay on size, but kinda dirty. The shower was old and the showerhead was almost falling from the holder. Dust, dirt, hairs under tables, bed, corners. The towels and sheets had sometimes stains, and some of them were very worn out. -The AC in the room was terrible, basicly didn't work at all. You put it on, and it goes off by itself in 5-15 minutes and you don't feel any difference in the temperature after that. -Our room was on land-view side, and it was so loud. The music was blasting until 23 in the evening, closing the patio door didn't help at all. Also there is a highway on the land side, cars nonstop all around the clock. You could hear all the cars through the night. -Staff was friendly but most of them did not speak english. The animation guy Deniz was nice but too pushy. Kept pushing the night club thingy every day several times even though we said we are not interested. Evening shows were entertaining BUT they were hosted mostly in turkish or whatever the language was since we couldn't understand it. They made jokes and stuff but never said them in english. Only couple english sentences here and there, so you mostly watch but never get fully in the show. -Beach was nice, plenty of sunbeds and the deck was cool that it was only for the hotel guests. Sadly there were renevations on the deck so most of it was closed. -Food was meh. Same food day after day with small variations. Most of the food was served lukewarm/cold unless you were lucky to get it straight from the grill. Bars were okay, the drinks weren't too strong like in most "hotel bars". -Bonus points for the couple cats that lived at the hotel, the cubs were very cute.

Wouldn't say it was a 5 star hotel, but I guess you get your moneys worth in there, since it was kinda cheap.