Mc Arancia Resort

Altman was great and the whole entertainment team were amazing!! Evening entertainment was really great and also the day time,

Unfortunately, our experience at MC Arancia was absolutely terrible and nowhere near what we expected from a hotel. The food was absolutely awful. The same limited choices seemed to be served day after day, with very little variety. After a few days, it became extremely difficult to find anything enjoyable to eat. The entertainment was shocking. On one occasion, we actually saw rats running across the stage during the entertainment. This was completely unacceptable and certainly not something you expect to see at a hotel. The hotel itself is desperately in need of a complete update and refurbishment. Many areas feel tired and dated, and the overall standard does not match what guests should reasonably expect. Unfortunately, the attitude of some members of staff was also very poor, with several being extremely rude and unhelpful. There were a few friendly members of staff who were genuinely pleasant, but unfortunately they were the exception rather than the rule. Another major concern was the fighting and disturbances. There appeared to be a fight or serious argument almost every day during our stay. What was particularly concerning was that the security staff often seemed reluctant to get involved or properly deal with the situation. Overall, this hotel needs a serious overhaul — not just the building and facilities, but also the standard of service and staff attitude. We certainly would not return to MC Arancia and would struggle to recommend it to anyone looking for a relaxing and enjoyable holiday.