- Turkey Holidays
- Gumbet
- Caresse A Luxury Collection Resort and Spa
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Caresse A Luxury Collection Resort and Spa
Turkey, Europe
Gumbet
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a spa tub. This Mediterranean hotel also features concierge services, gift shops/newsstands, and a hair salon. Enjoy Asian cuisine at Buddha Bar Beach, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Facilities
- Tennis
- Spa treatments
- Massage*
- Steam bath
- Sauna
- TV lounge
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent401 reviews
Excellent
72%
Very Good
11%
Average
6%
Poor
4%
Terrible
8%
Location
Cleanliness
Service
Value
Not a luxury hotel
I have never seen such a bad service in a 5 star hotel. The waiters don’t know what they are doing . They forget orders anWe stayed in a garden room , it was nice and large. The spa was ok.
Review by luxuryandtravel Turkiye
Unsafe environment with lack of organization and customer service skills
We went to a concert with my mom, and unfortunately the entire experience was incredibly disappointing.
The organization was chaotic. There was no logic to anything, and we were constantly sent from one staff member to another—most of whom were impossible to find in the first place.
Once we finally got help, finding our seats became another challenge because it appeared the same seats had been assigned to multiple people.
The worst part, however, was the complete lack of safety. There were multiple uncovered stepped pools between the seating sections with no covers, no lighting, no warning signs—nothing. Sadly, many people fell into them. One person suffered such severe injuries that she required major surgery and endured tremendous pain. Even worse, the management never acknowledged their mistake or offered a simple apology.
After the concert, the shuttle service was just as unacceptable. It was so poorly organized that even the orchestra members were left waiting an unreasonable amount of time for their shuttle.
To make matters worse, most of the staff were rude, dismissive, and completely unhelpful.
I have honestly never witnessed this level of safety negligence combined with such nonexistent customer service.
My heart goes out to everyone who experienced that evening, especially those who were injured. I sincerely hope the organizers take responsibility and make the necessary changes before someone else gets seriously hurt.
Review by Moby_Puppy Wilton, New York
TERRIBLE
TERRIBLE !!!
Terrible experience at this property. The air conditioning in my room has been broken for days, and despite repeated complaints, no one made a real effort to fix the issue or offer a proper solution. Staff response was slow and indifferent — no urgency, no accountability, no genuine attempt to satisfy the guest.
For a hotel under the Marriott brand, this level of service is simply unacceptable. Sleeping without working AC in the middle of summer should never happen at a property of this category, let alone go unresolved.
I would strongly discourage anyone from booking here. Expect broken promises and a management team that doesn’t care about guest experience.
Absolutely terrible experience
Absolutely terrible experience.
The air conditioning did not work in the middle of summer, with temperatures reaching 40°C outside. It was impossible to sleep comfortably.
The service was unacceptable. Despite the issue, they refused to move us to another room. Considering the price of this hotel, not being able to sleep is simply unacceptable. To make matters worse, no compensation or gesture of goodwill was offered.
The service throughout the hotel—from housekeeping to the restaurant and the front desk—was consistently poor and disappointing.
I would not recommend this hotel to anyone.
Mauvaise expérience, personnel de mauvaise foie
Very disappointing experience. We booked a boat excursion directly through the hotel because we believed it would guarantee a reliable and professional service. Our reservation was confirmed, but only one hour before the scheduled departure, we were informed that the trip had been cancelled due to an alleged electrical problem with the boat.
What was even more disappointing was that we then saw the exact same boat leave with another group. This made it very difficult to believe the explanation we had been given. Instead, we were offered another excursion departing from a different marina much farther away, which was inconvenient and completely different from what we had originally booked.
This lack of transparency and professionalism is unacceptable, especially from a hotel. A confirmed reservation should be honored. I am extremely disappointed and would not recommend booking excursions through the hotel.
