Montana Pine Resort

This was our fourth visit to the hotel, so we came back with fond memories of our previous stays. Unfortunately, this time there were a number of noticeable changes and disappointments. Positives Lovely location with beautiful surroundings. The staff who were working were very friendly and clearly working extremely hard, which I can only assume is due to staff shortages. In particular, Erdem and Ali on reception, the young blonde lady at the Dolphin Bar, and the young gentleman at the main restaurant bar were all fantastic. The pancake lady was always cheerful and happy to see guests. The shuttle driver was also always very cheerful and welcoming.

Our room was clean and well maintained. Ken, the photographer, is a real asset to the hotel. He is excellent at what he does and was a pleasure to deal with.

Negatives Unfortunately, the food was poor and very repetitive. At times, it felt as though food from lunch was being reheated and served again with a different sauce. At lunchtime in the main restaurant there were some lovely-looking salads, but very little to actually accompany them on most days. Perhaps the hotel could consider offering some cold meats, similar to those available at breakfast, to give guests more choice. My partner was ill four times during our 10-day stay, which has never happened to him before. The main difference between us was that he ate the fish and chicken, whereas I didn't,We spoke to other guests who also said they had been unwell,although obviously I can't say for certain what caused the illness. There are no longer fresh omelettes made at breakfast, which was disappointing. Evening desserts were often not replenished. We noticed guests taking several portions back to their tables with their main meals. If you arrived after around 8pm, you were often left with whatever was still available. Entertainment was virtually non-existent during the first week and not much better during the second. We saw only one daytime activity during our 10-day stay. There was more entertainment in the evenings, but it mainly consisted of the same quiz, which I have now seen four times over the last year, and karaoke. If you're looking for varied entertainment, be prepared to go elsewhere. The pool towels are extremely threadbare, and being able to change them only once every four days doesn't feel particularly hygienic. I completely understand why the Sunset Bar is currently closed, but I'm not sure why the previous wooden furniture has been replaced with cheap plastic chairs. It makes the area feel rather unwelcoming, despite the lovely views. I love cats, but unfortunately they seem to be somewhat out of control around the hotel. Perhaps the hotel could consider a neutering/spaying programme. This would benefit both guests and the cats themselves. A donation box could perhaps be introduced to help cover the costs. Mustafa on reception would benefit from some additional customer-service training. I personally found him rude and abrupt, and I also witnessed similar interactions with other guests.

Would we stay again? No, unfortunately not, unless significant changes are made. This is particularly disappointing to say after four visits, as we obviously liked the hotel enough to return three times previously. There are some genuinely lovely staff members who work incredibly hard, and the location remains beautiful, but overall this stay was a noticeable step down from our previous experiences. Hopefully the hotel will take the comments from returning guests seriously, as there are clearly areas where improvements could make a significant difference.

My partner & I have just returned from 7 nights at Montana Pine Resort. We booked through OTB & other than a slight flight delay outward all was good. My only gripe would be transfer time back to airport, crazy early, we decided to book a taxi back and have an extra 2 hours in resort.

Food - isn’t a worry, it’s your standard all inclusive. Quality is fine, variety isn’t too inspiring. Nothing exciting but what I expected. Would love to have seen more traditional Turkish foods. Pancake lady next the pool works her backside off & they are very tasty. Snack bar was awful. Never seen such a limp burger in my life 😂 changing this to proper made pizzas made in the oven there and fresh salad would be a real treat. Ice creams at the pool are lovely. We chose to dine Al A Carte one evening for I think an extra £8pp. Nice for a change - again not traditional. All a bit disjointed from the start, service is lacking here despite having 3/4 staff members for 10 tables! Soup wasn’t served although on the menu, drinks not offered, missing the service expected. Bars are good, beer is tasty. Cocktails are bog standard all inclusive. Shame the sunset bar is no longer open as would have been lovely. Even opening something like 4-8 would be perfect.

Entertainment - was fine. Nothing during the day so nice & chilled. Good variety of evening starting mainly at 9pm. We had fun playing table tennis & pool in the evenings.

Entire resort is clean and tidy, beautiful grounds. Rooms are adequate for the price we paid. Nice in size & clean. The team really do keep the pools clean, impressive with how big they are. We loved the bottom pool & always got a pick of sunbeds.

Spa - was good value. My partner and I had a massage & I returned on the last day for an additional Turkish Sauna & massage combo. Felt very looked after by the lovely ladies in there. Really good.

Cats - there is a fair few of them but they are well looked after, healthy & not too cheeky. They really aren’t a problem at all unless you entertain them.

Wild boar - we were at the very back corner of resort & we’re lucky enough to witness wild boar & their young most evenings just the other side of the boundary fence, keep an eye out.

Staff - a few clear standpoints that work really hard, have the customers best interest at heart. A few grumpy younger chaps but if you make the effort to chat this soon breaks down, think they are worried about a language barrier.

Conclusion- I would recommend this hotel for a clean, simple bargain all inclusive get away without a doubt. I think the 4* is worthy. With a few tweaks of the food & decent cocktails this would be the perfect stay.

Thanks team