Grand Yazici Club Turban

This is a beautiful hotel, the grounds and the greenery are beautiful.

The food is decent and the al a carte restaurants are very good.

Massive pool, excellent poolside entertainment.

The original room in main building we did not like. They moved us to a garden room by quiet pool and felt like a completely different hotel, was lovely.

Lovely blue flag beach! Especially for Marmaris as I found the beaches not to be too good there in general.

Disappointing experience – would not return

Unfortunately, our stay at this hotel was very disappointing and, based on our experience, we would not return.

We felt that the hotel was much more geared towards Turkish guests than British holidaymakers. The food in the main restaurant was particularly disappointing and, on several occasions, we struggled to find suitable food.

The hotel in the main dining room was like a cattle market. Much preferred the other eating areas the Italian and steak unfortunately you only get one visit on an evening. We did ask if we could pay but were told that they couldn’t accommodate us.

My husband has a food intolerance, which we made Guest Relations aware of as soon as we arrived. Unfortunately, the food was not clearly labelled with the ingredients and allergen information needed to make safe choices. This made mealtimes very stressful for us. We also found that communication was difficult at times, as the level of English spoken by some staff was limited.

Another issue was smoking. Smoking was a problem in areas where we felt it should not have been, and we believe the hotel would benefit from having clearly designated smoking and non-smoking areas so that everyone can enjoy their holiday comfortably.

Overall, there were several issues that affected our enjoyment of the holiday. We had hoped for a relaxing break but unfortunately left feeling disappointed.

For us, this hotel did not meet the standard we expected and would not return.

We last stayed here two years ago and were so pleased with our stay we decided to go back for 12 nights this September. The hotel however has DEFINITELY changed for the worse. The hotel is extremely busy and exceeds a capacity that makes it comfortable. I would also say the hotel is now is now definitely more aimed towards Turkish guests and all the entertainment is in Turkish.

Do not visit if you are a non smoker - as a non smoker the amount of people smoking absolutely everywhere was a massive issue which was never a problem before. In the smaller restaurants we had to move pretty much everytime we visited to avoid being sat next to entire tables smoking and in the whole resort there are only two tiny outside areas dedicated for non smoking. One small area (about 6 tables) next to the coffee shop and a central area of about 12 table outside the main restaurant. On 4 occasions we had to ask people to not smoke in these areas. On one occasion we have asked a Turkish male guest right next to us in the coffee shop if he could not smoke in the NON SMOKING area next to the cafe. He has then decided to ignore this and has become extremely rude and hostile towards us (both females) to the point I have then asked the male manager of the coffee shop if he could speak with the male. The manager said that is fine because it was raining, completely backing up the male guest. I then asked the manager if he wanted me to go and get someone from reception instead to intervene, as the NON SMOKING area is tiny where as the smoking area is probably about 6/7 times the size. It was only at that point the manager has intervened and asked the male to move. The male guest then became verbally aggressive towards us, swearing at my mum, and which I strongly believe was because we were both female and he was trying to intimidated us. This totally ruined our day and what is the point of having non smoking areas if your managers are not going to enforce it? The a la carte restaurants could easily be split to have non-smoking and smoking areas, however when this issue has been raised its seems like it's not a problem and no one has ever heard of second hand smoke at this hotel 🤷🏻‍♀️

AWFUL SUNBEDS - when we stayed two years ago the adult only thermal pool had a number of extremely comfortable days beds - on of our main reasons for wanting to come back. This year they have replaced them with sunbeds, which is fine, but NONE of the sunbeds on the whole complex have padded covers. So you're literally lying on uncomfortable metal and mesh beds all day. We even went to Migros to buy cushions as they are so uncomfortable. Not sure why a 'premium' hotel can't buy some padded sunbeds covers that even budget hotels appear to be able to have???

Facilities - The hotel is too busy for the facilities. Any meal time in the main restaurant was ABSOLUTE CARNAGE. It was far too busy and you often risked getting food spilled down you as there were so many people trying to get to the buffet.

Cleanliness - the main restaurant has padded seat covers on the outside seat. These were absolutely filthy to the point you didn't want to wear anything nice to dinner in fear of sitting on something.

The adult only thermal pool floor didn't appear to ever get cleaned and was covered in ants trailing from the sticky residues in the pit bins next to the table.

Overall I wouldn't recommend the hotel. The only plus point was the nice coffee in the coffee shop and the quality of the food was good.

Sadly it appears management has changed and it has since gone downhill, which is a shame as the complex has so much potential.

WOULD NOT RECOMMEND