Silver Sands Serenity

Our MBA Academic & Industrial Tour Group from Sri Lanka had a truly pleasant and memorable stay at Silver Sands Serenity. The location is excellent, offering easy access to the beach and nearby attractions, making it very convenient for both relaxation and group movement. The natural coastal environment added a refreshing and peaceful atmosphere throughout our stay. We greatly appreciate the warm hospitality and supportive service from the staff, who were always courteous, friendly, and ready to assist whenever needed. Their professionalism and welcoming attitude made our group feel comfortable and well taken care of. Overall, Silver Sands Serenity provided a very enjoyable and comfortable experience, and we are happy to recommend it to future travelers, especially groups looking for a peaceful coastal stay. We wish the team continued success and growth. Highly recommended – 5 stars ⭐⭐⭐⭐⭐

A beautiful property spread out nicely, large double bedrooms with balcony sit out overlooking coconut trees. No cramped spaces even though it is situated in the heart of bustling Candolim. Best eateries are walking distance, as well as departmental store Newton. Manager helpful and hospitable, staff polite. Parking space inside along with a restaurant. Good buffet breakfast.

Let's start with the positive. The location is great. It's close to shopping, restaurants and bars and a 10-minute walk from the beach. The huge bed was comfortable and the air conditioning worked well as did the ceiling fan.

The included breakfast left a lot to be desired although they were accommodating at making made-to-order omelets. The rest of the food was very average and getting stale and dried out.

Our bathroom was very old and in dire need of cleaning. See the attached photos.

The rooftop swimming pool had a great view of the ocean but the water in the pool was green, unlike the photos shown on their website. It needed a lot more chlorine to clean it up. When we told the front desk staff about it, they said they would look into it, and three days later still no change. Nothing was done.

Beware: the front desk staff's English skills are not as good as they sound when speaking with them. We arranged for a taxi and almost didn't make our flight because of miscommunication. We told them that we needed to be arriving at the airport by 1 pm. They interpreted that as the taxi needed to arrive at the hotel at 1 pm.

Overall the staff was friendly but not eficient. This hotel looks like it may have been a very nice hotel many years ago but it is now in a state of disrepair. It needs an update badly. Could be so much better.