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  • Abu Dhabi Holidays
  • Abu Dhabi City
  • Emirates Palace Mandarin Oriental

Emirates Palace Mandarin Oriental

TripAdvisor Review
United Arab Emirates, Middle East
Abu Dhabi City

AUH-Abu Dhabi 0 MI N- In response to the current COVID-19 pandemic; we have implemented stringent protocols to further safeguard the comfort; health and safety of guests and employees. Existing high standards of health and hygiene have been enhanced and we remain alert to local advice form health experts and government authorities; adapting best practices accordingly. Our measures include health declaration forms on arrival; temperature checks for all guests and colleagues; PPE available for all guests to use during their stay; such as face masks; disinfectant hand sanitisers and disposable gloves; PPE worn by all staff throughout the hotel; significant increases in regular disinfection conducted across all hotel areas; increased cleaning in place of air handling and fan coil units as well as regular maintenance and filter changes; increased cleaning in place of all hard surfaces throughout hotel public areas and in guest rooms; increase anti-viral disinfection measures in place for all in room soft furnishings and surfaces; table distancing measures in dining outlets.

Facilities

  • Tennis
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Beauty salon
  • Children playground
  • Outdoor freshwater pool
  • Children’s swimming area
  • Poolside snack bar
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
5.0 Excellent2,439 reviews
Excellent
94%
Very Good
3%
Average
1%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Outstanding experience

A wonderful experience! The service was exceptional, so attentive and customer focused. Lovely traditional Lebanese food served in a beautiful setting. Superb! Rajib was our host and he made us so welcome.

Review by axs666 Sydney, Australia
TripAdvisor Review
Incredible family hotel.

The walk out suites are incredible.

Breakfast is amazing!

The restaurants considering all michellin star were just okay - nothing special. Hakkasan the family favourite.

The pool with the adult area on the far side of the hotel has an issue with bird and bird poo which is the only thing that lets this incredible hotel down.

Kids pool slides and lazy river were amazing. Kids club was a bit basic and disappointing. Need a upgrade on the bikes as they are tired.

This hotel is aesthetically stunning. Had an incredible time with my family and was sad to leave. Best family hotel in Abu Dhabi!

TripAdvisor Review
Magnificent staycation

Our birthday staycation at Emirates Palace by Mandarin Oriental was nothing short of majestic, luxurious, and deeply memorable! From the moment we stepped into this magnificent palace, we were surrounded by warmth and world-class grandeur.

A very special mention goes to Ms. Claudia at the reception. She was exceptionally warm and welcoming, taking the time to thoroughly guide us through all the wonderful facilities the Palace has to offer. She personally escorted us to our room, which offered breathtaking views of both the sea and the pool.

To my complete surprise, the room was beautifully decorated with balloons, and a delicious vegan cake was already waiting for us prior to check-in. This incredibly thoughtful gesture made my birthday celebration extra special and unforgettable.

The property itself is an absolute treasure to explore:

Dining Excellence: Home to multiple world-class, Michelin-selected restaurants and charming cafés right within the Palace grounds.

Leisure & Activities: Located right on a stunning beachfront, offering a wide range of water sports, camel rides along the beach, and a fantastic lazy river enjoyed by both kids and adults alike.

Every single moment of our stay was filled with comfort, elegance, and unmatched hospitality. Thank you to Ms. Claudia and the entire team for an incredible experience—we had the absolute best staycation!

Review by chhayaarvind Sharjah, United Arab Emirates
TripAdvisor Review
Excellent Hotel

The following people provided an amazing service while I was on vacation and deserved to be recognized: Weda-Nepal (was very friendly, kind and provided fruits and sweets during my stay), Yam-Nepal, Wai Yan-Myanmar, Muthusamy “Muthu” Chennai-India, Gurudev-Nepal, Juma-Tanzania, Oussama-Egypt and Mohammed Abdul. They were all great in their own ways. Always providing the highest level of customer service and going above and beyond to make sure that I had an amazing time while at the iconic Emirates Palace Mandarin Oriental Hotel in Abu Dhabi, UAE 🇦🇪

Review by Jhoel A Boston, Massachusetts
TripAdvisor Review
Another amazing holiday at the Palace

Another amazing holiday at the palace, our fifteenth year. I cannot think of any where else I would rather be. A week of luxury and warm hospitality. Amazing breakfasts in Vendome, the best ever, and with the most amazing staff. Great atmosphere in Broadway, again with the most welcoming staff. Thank you Aris for going above and beyond. Amazing experience and food in Strawfire. The hospitality and warmth from Kanisha and all the staff at the family pool. A great big thank you to all of you that make our holiday so special.

Review by 27sall London, United Kingdom
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