- Dubai Holidays
- Dubai City
- The Palace Downtown
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The Palace Downtown
United Arab Emirates, Middle East
Dubai City
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.
Facilities
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wired Internet
- Wi-fi
- Transfer service*
- Secure parking
- Valet parking*
- Room service*
- Laundry service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
5.0 Excellent8,514 reviews
Excellent
86%
Very Good
9%
Average
3%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
Palace Downtwon world class services
⭐⭐⭐⭐⭐ World-Class Service at Palace Downtown Spa & Gym
I would like to sincerely recognize Mr. Susil and Mr. Dipak for the outstanding service they consistently provide at Palace Downtown Spa & Gym.
Both are exceptionally professional, welcoming, and always smiling. They genuinely go above and beyond to make every visit enjoyable, always ready to help and paying attention to the smallest details.
Their positive attitude, kindness, and high level of professionalism truly reflect the world-class standards of Palace Downtown. It is always a pleasure to see them, and they make the overall Spa & Gym experience even more special.
Thank you, Susil and Dipak, for your excellent service and genuine hospitality. You are both a real credit to the Palace Downtown team. Highly recommended!
Perfect location, and a big thank you to Kadek for always making our dining experience amazing. The afternoon tea was de
Perfect location, and a big thank you to Kadek for always making our dining experience amazing. The afternoon tea was delicious, beautifully presented, and the service was outstanding. We had a wonderful experience at Al Bayt. Everything was truly wonderful!
Flawless Food & Annabelle's Amazing Service
Our family dining experience was absolutely spectacular, and it was truly made unforgettable by an exceptional staff member named Annabelle. From the moment we arrived, Annabelle looked after us with the warmest hospitality, delivering top-tier service that was incredibly attentive, friendly, and professional. Her lovely care ensured every member of the family felt right at home. Beyond the elite service, the food was absolutely delicious and beautifully prepared, perfectly complementing the restaurant's wonderful atmosphere. It is rare to find such a flawless combination of lovely food and stellar hospitality, and we are so grateful to Annabelle for making our family gathering so thoroughly enjoyable!
A Memorable Meal with Exceptional Service
My friend and I had an absolutely fantastic dining experience here, and we will definitely be back! The food was incredible, arriving fresh, hot, and bursting with flavor, but what truly made our visit special was the outstanding service. Annabelle was hands-down the best staff member—she was so warm, attentive, and genuinely welcoming, making sure we had everything we needed throughout our entire meal. It is rare to find such a perfect combination of delicious food and top-tier hospitality, and a huge thank you goes to Annabelle for making our time together so memorable!
Review by jagatkohlahg Macao, China
Great location and strong service.
One of the best hotels in dubai. Great location in the heart of downtown. Nice facilities and great service , in particular dipak who always takes very good care when I visit the spa.
Review by SSA1985 Dubai, United Arab Emirates
