- Mexico Holidays
- Cancun
- RIU Caribe
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RIU Caribe
Mexico, North America
Cancun
The Riu Caribe All Inclusive is fantastic hotel situated directly on one of the long, white sandy beaches of Cancun. It is not far from the entertainment area of Cancún, enjoying a good central location. The centre is approximately 6 km and in the immediate surroundings guests will find numerous shopping sites as well as numerous restaurants, various bars, pubs, cafes and many other entertainment facilities. Outstanding surroundings and exceptional amenities, will guarantee an incomparable experience.
Facilities
- Billiards
- Beauty salon*
- Spa treatments*
- Massage*
- Entertainment programme for children
- Entertainment programme for adults
- Children playground*
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,104 reviews
Excellent
67%
Very Good
18%
Average
5%
Poor
3%
Terrible
7%
Location
Cleanliness
Service
Value
BED BUGS
I just returned from RIU caribe in Cancun. I stayed 5 days 4 nights. It was a BLAST to say the least. Service was great, people were friendly and the parties are all the rave!! UNFORTUNATELY while I was there I got a bite on my arm. It turned red and purple. I went to medicalto get it looked at. They said it would be $200 USD not including medication. So I said I'm good my arm can fall off and I left. That night when I got back to the room and took a shower I found way more of these bites. I came back to the U.S. to get them looked at because they were itchy, they bled and they turn scary colors. I now have them on my stomach, sides, back, butt, arms, legs and feet. Only my face and chest are bite free. After getting it looked at ..... I found out that they are BED BUG BITES!!!!! I'm in horrible pain and having to treat them daily. I also have to check my bed every single day(I have washed my bedding 3 times since returning. I got back Sunday and today is Friday). I have used bed bug repellent on my bed, washed all my clothes immediately, and cleaned my suitcase. I would have given this place a 5 star rating BUT bed bugs are not cool and not having it looked at there, where I could address it there was not great either. So I would HIGHLY recommend you check your beds 10x before even getting in. The bites and pain are 0/10. RIU help a girl out!! The photos are just some of the MANY bites I have.
Great hotel would recommend
Just back from RIU caribe and it was outstanding, the hotel is spotless the beach is kept very clean every day by the hardworking staff. The restraunts in the hotel are excellent as is the main buffet restaurant with plenty of fresh food something for everyone. View from room superb and all inclusive means all inclusive, and the RIU party’s are great. The staff are wonderful shout out to Israel with his trolly at the pool , Alberto and olga at the sports bar and Elda , Celia and Israel at breakfast superb staff. Overall a great experience would definitely go back.
Review by gazza72019 Kilmarnock, United Kingdom
Gorgeous hotel
We have just returned from an incredible 11-night stay at the end of July 2026 and we honestly couldn't have asked for a better holiday.
From the moment we arrived until the day we left, every member of staff made us feel genuinely welcome. The hotel was spotless, beautifully maintained and there was always something to do.
One thing that really stood out was the exceptional cleanliness throughout the hotel. The rooms were cleaned every day to a very high standard and everywhere you looked, the hotel was constantly being cleaned and maintained. The housekeeping and cleaning teams clearly work incredibly hard.
A very special thank you has to go to Israel who served drinks around the pool with his trolley every day. He was always smiling, friendly and attentive, remembering what people liked and taking the time to chat with guests. His fantastic service really added to our holiday and made every day by the pool even more enjoyable.
We also want to give a huge shout-out to Antonio in the Coral Restaurant. He was absolutely wonderful throughout our stay. Nothing was ever too much trouble and he always made us feel welcome. He is a real credit to the hotel.
The entertainment team also deserve massive praise. Their passion and commitment created such a fun, welcoming atmosphere from morning until night.
We were also really impressed with the restaurants. We really enjoyed our meal at the Steak Restaurant and the Margarita Restaurant was excellent too. However, our absolute favourite was the Asian restaurant. The food, atmosphere and overall experience were outstanding, and we found ourselves looking forward to every visit.
If we had one small suggestion, it would be to have more lifeguards around the pools, perhaps one dedicated lifeguard for each pool. This would provide extra reassurance for families and help make an already fantastic pool area even better.
Overall, this was one of the best holidays we've ever had. The staff are what truly make this hotel exceptional, and their kindness and professionalism shines through.
Thank you to everyone for making our stay so memorable. We left with amazing memories, feeling relaxed and already talking about our next visit. We will definitely be back and we wouldn't hesitate to recommend this hotel to anyone looking for a fantastic holiday
Beautiful place
Beautiful hotel in a beautiful location! The views were stunning and staff were amazing. The cocktails were fabulous sat in the swim up pool bar and the party nights were lively. The hotel was spotlessly clean and the staff work hard to ensure everyone had a great time. The food was ok but not always hot. We only ate in the buffet restaurant but the themed ones may have been better. We always found something we liked though. The snack bar round the pool always had freshly made food at a hotter temperature. We would definitely stay again
Review by ejlw79 Goole
Very rude stuff
Very bad experience. We stayed a different riu hotel. When we went to the Riu party. The Riu caribe security guy stopped us and didn’t allow us to get in the lobby. Riu’s policy says you can go in any Riu facility as long as you stay with one of Riu hotels. This is the first time we stayed with Riu. Very bad experience. We won’t go to any Riu hotel again.
