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  • Mexico Holidays
  • Playa del Carmen
  • Paradisus Playa del Carmen

Paradisus Playa del Carmen

TripAdvisor Review
Mexico, North America
Playa del Carmen

Our beautiful Paradisus Playa del Carmen is conveniently located just 45 minutes from the Cancun International Airport With a lavish, mangrove as part of the scenery, Paradisus Playa del Carmen is just a minutes away from sun-kissed sand, shopping and exciting outdoor activities It's fun in the sun for the entire family—with sparkling free-form swimming pools with swim-up bar and poolside grill, five slides and giant water buckets in our water parks Italian, Mexican, Mediterranean, American—we serve up an international cuisine in 22 restaurants and bars, five of which have won the Wine Spectator Award for Excellence Upgrade to your vacation with The Reserve—luxuriously appointed suites, exclusive VIP lounges, concierge service, exclusive pools and beaches, and programing for the family, and full use of the main resort facilities For learning while on vacation, our life-enriching experiences include activities such as wine tastings, tequila tastings, dance lessons, fitness classes and much more Welcome to paradise

It's your great getaway, your new piece of heaven—welcome to Paradisus Playa del Carmen, an all-inclusive, luxury for both adults and families along the Riviera Maya's prestigious Playa del Carmen. Originally a sleepy fishing village, Playa del Carmen is today one of Mexico's most must see destinations. Nestled on Mexico's eastern shore, Playa del Carmen is renowned for its beaches, coral reefs, crystal clear cenotes and inspiring Mayan ruins. No matter where you go, Paradisus Playa del Carmen helps you connect with adventure.

All-inclusive, All-in for Spectacular

Relax and enjoy—virtually everything's included in your stay, from accommodations and entertainment to restaurants and a basic wine list (*). We're so sure you'll enjoy it all, we guarantee it. The quality guarantee of Meliá promises a truly unforgettable stay from the moment you arrive.

(*) Extra charge

Facilities

  • Tennis*
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath*
  • Sauna
  • TV lounge
  • Entertainment programme for children
  • Entertainment programme for adults
  • Children playground*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent18,317 reviews
Excellent
73%
Very Good
16%
Average
6%
Poor
3%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Excellent experience- would reccomend

We had an excellent time. The resort is beautiful, our swim out suite was fantastic. The family concierge was excellent and very worth while, Erika went above and beyond to make the experience special for our family and in particular our daughter. The food is above average for an all inclusive, in particular we enjoyed the Bana family both for Al La carte and teppanyaki. We will be back to Paradisus!

Review by Josh B Winnipeg, Canada
TripAdvisor Review
Stellar Concierge Made For a 5 Star Experience

Paradisus Playa del Carmen was a wonderful resort for us, our adult children and our grandchildren! Our positive experience was greatly enhanced by having a stellar personal concierge, Miriam Ortiz. Ms Ortiz was attentive, responsive, pleasant, and professional at all times.

TripAdvisor Review
Amazing experience!

We have been in this hotel 3 times and the service, experience, activities have been always amazing. The food is delicious a lot of variety. The place is beautiful, the people working here is super nice, Antonio our concierge has been amazing always with presents for all and surprises for my little one. The activities for the kids led by the entertainment team have been great. I’m pretty sure the Kidsdome is awesome however since the kids need to enter alone my son didn’t want to go, so just as a recommendation will be nice if there are board games you can borrow to play with the kids or things for painting or in general more activities trough out the day that parents can do with the kids.

TripAdvisor Review
Best vacation ever great place

Amazing place great food great service

TripAdvisor Review
Excellent vacation

We had a wonderful stay at Paradisus Playa del Carmen. The resort is beautiful, the food was great, and there were plenty of activities for the whole family.

A special thank you to Tiara Garcia from the Family Concierge for her excellent service. She took care of our dinner reservations, helped us plan activities, and arranged some fun surprises for our kids that made our trip even more memorable. She was always attentive, responsive, and genuinely cared about making sure we had a great vacation. Thank you, Tiara, for helping make our stay so enjoyable!

Our Travel Specialists

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