Mercury Holidays Logo
  • Destinations
    Trip Type
    • Holidays
    • Escorted Tours
    • River Cruises
    • Escorted Rail Journeys
    • Solo Tours
    • Escorted Walking Tours
    • Private Tours
    • Multi-Centre
    • Cruises
    Sort by
    • Alphabetical
    • Flight Times
    • Abu Dhabi
    • Algarve
    • Antigua
    • Bali
    • Barbados
    • Benidorm
    • Costa del Sol
    • Croatia
    • Cyprus
    • Dubai
    • Egypt
    • Fuerteventura
    • Goa
    • Gozo
    • Gran Canaria
    • Greece
    • Grenada
    • Jamaica
    • Kenya
    • Kerala
    • Lanzarote
    • Madeira
    • Majorca
    • Maldives
    • Malta
    • Mauritius
    • Mexico
    • Morocco
    • Oman
    • Seychelles
    • Sri Lanka
    • St Lucia
    • Tenerife
    • Thailand
    • Turkey
    • United Arab Emirates
    • Vietnam
    • View All Holidays
    • Albania
    • Argentina
    • Australia
    • Bhutan
    • Borneo
    • Botswana
    • Brazil
    • Bulgaria
    • Cambodia
    • Canada
    • Chile
    • China
    • Colombia
    • Costa Rica
    • Croatia
    • Ecuador
    • Egypt
    • Georgia
    • Greece
    • Guatemala
    • Iceland
    • India
    • Indonesia
    • Italy
    • Japan
    • Jordan
    • Kazakhstan
    • Kenya
    • Kerala
    • Kyrgyzstan
    • Laos
    • Lithuania
    • Madagascar
    • Malaysia
    • Malta
    • Mexico
    • Mongolia
    • Morocco
    • Namibia
    • Nepal
    • North Macedonia
    • Peru
    • Philippines
    • Poland
    • Romania
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Taiwan
    • Tanzania
    • Thailand
    • Tibet
    • Tunisia
    • Turkey
    • USA
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Austria
    • Czech Republic
    • France
    • Germany
    • Italy
    • Netherlands
    • Portugal
    • Spain
    • View All Holidays
    • China
    • France
    • India
    • Japan
    • Norway
    • South Korea
    • Sri Lanka
    • Turkey
    • Vietnam
    • View All Holidays
    • Chile
    • China
    • Costa Rica
    • Georgia
    • India
    • Indonesia
    • Italy
    • Japan
    • Jordan
    • Kerala
    • Malaysia
    • Morocco
    • Nepal
    • Peru
    • Romania
    • South Africa
    • Sri Lanka
    • Thailand
    • Turkey
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Madeira
    • Nepal
    • View All Holidays
    • Albania
    • Argentina
    • Borneo
    • Brazil
    • Cambodia
    • Chile
    • China
    • Colombia
    • Costa Rica
    • Croatia
    • Ecuador
    • Egypt
    • Georgia
    • Greece
    • Guatemala
    • India
    • Indonesia
    • Jordan
    • Kazakhstan
    • Kenya
    • Kerala
    • Kyrgyzstan
    • Laos
    • Madagascar
    • Madeira
    • Malaysia
    • Malta
    • Mongolia
    • Morocco
    • Namibia
    • Nepal
    • Peru
    • Philippines
    • Romania
    • South Africa
    • Sri Lanka
    • Taiwan
    • Tanzania
    • Thailand
    • Tibet
    • Uzbekistan
    • Vietnam
    • View All Holidays
    • Bali
    • Cyprus
    • Dubai
    • Kenya
    • Kerala
    • Maldives
    • Mauritius
    • Seychelles
    • South Africa
    • Sri Lanka
    • Tanzania
    • Thailand
    • View All Holidays
    • Antarctica
    • Argentina
    • Australia
    • Canada
    • Chile
    • Croatia
    • Hong Kong
    • Japan
    • New Zealand
    • Norway
    • Panama
    • Seychelles
    • Singapore
    • Thailand
    • USA
    • Vietnam
    • View All Holidays
  • More Info
    More Info (view all)
    • About Us
    • Contact us
    • Terms and Conditions
    • How to Book
    • Holiday Insurance
    • Airport Extras
    • Charities we support
    • Early Holiday Booking
    • Privacy Policy
    • Payment Options
    • Request a Quote
  • My Booking
  • Contact
  • 1800 804 006

1/43
View 42 Photos
  • Mexico Holidays
  • Playa del Carmen
  • Playacar Palace All Inclusive

Playacar Palace All Inclusive

TripAdvisor Review
Mexico, North America
Playa del Carmen

Excellently situated in the heart of the world-famous holiday resort of Playa del Carmen, the luxurious Playacar Palace enjoys a perfect beach setting with fine white sand and crystal-clear waters. The fantastic hotel offers a wide range of unlimited first-class amenities and services. The renowned 5th avenue with its numerous shops, restaurants, bars and entertainment venues is just a few steps away.

SMOKE FREE PROPERTY

Facilities

  • Wheelchair-accessible
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry service
  • Launderette*
  • Medical service
  • 24-hour security
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

Trip Advisor
5.0 Excellent3,285 reviews
Excellent
87%
Very Good
8%
Average
2%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Playacar the BEST

Amazing customer service from Perla, Nacho, David Marvin, Bryan, Alfredo, Yesy, Rodgero. They all go above and beyond!

TripAdvisor Review
Excellent

Excellent. Can’t say enough good things. Everything was great. Ivan was amazing

Review by Ron T Katy, Texas
TripAdvisor Review
Boss holiday.

This is the 4th year in succession that we have stayed at The Plycar Palace. No we are not members it's just brilliant! The rooms are superb. All,and I mean all, the staff are friendly , helpful and efficient. The food is excellent, I would not get bored eating in the buffet for my entire stay. The location is spot on. 2 min. walk from the town and ferry terminal. My only criticism would be that you can no longer use the facilities at the Cozumel Palace. It doesn't make sense. I'm not eating or drinking any more there than I would at The Plycar Palace. It just appears unnecessarily mean. Having said that, we plan to visit again next year God willing. Once again, thank you to all the wonderful staff.

Review by Paul C Liverpool, United Kingdom
TripAdvisor Review
Amazing service

Perla was the best taking care of us from morning to dusk always with a smile. Can not wait to come back

TripAdvisor Review
Our Palace home

We adore the entire team at Playacar. We are welcomed with smiles and hugs every time. The Chefs go above and beyond for us and we have had some of the most amazing meals. The spa is fantastic. We can could go on and on about all the amazing people....here is just a short list.

Luis at the airport, HUGE help; Javier, driver Luggage, greeters: Erick, Hermano, Manuel Sweet shop: Carol, Ale, sheyla, Jose Luis, Leo, Iran, Eva, Fabiola, Alejandra Momo: Joel, Carla (dishes), Chef Giovanni, Scarleth (sushi), Elizabeth (greeter), Antonio, isirdio (kitchen and sushi), abner, Kevin, Fabiola, Olivia , Ricardo, Luis, Juan (manager), chulo, Mario (tepanyaki is back), Dubar, Chef Rubin, Stephanie, Karla Pool bar: Javier and Oscar Cafe del Mar: Andy, elvia, Alfredo, david, samira, Paola, Israel, Ysey, Manuela, Luis (omelet), Roberto, Sotero, Antonio, Chef Arturo, Antonio (grill, tofu tepanyaki), Benito Lobby bar: Vale, Miguel, Jesus, Roger, Lety, Ezekiel, Oscar, Ancelmo Sports and entertainment: Almedra, Erik, Xiomara, Fania, Daniel, Danna, Odette (head paint), DJ Tony, DJ Caesar Pool: Dany, Argie, Perla, Sylvia, Riberto, Rodrigo, Juliana, Ignacio jr,
Towels: Victor Security: Manuel, DC: Dalia, Ivan, veronica, Eder, Nacho, Marvin Spa: Arturo, selma, Yesenia, Sarai, Rosa, Adriana (nails), Alex, Carmen, Ruth, Flav Madremia: Elizabeth, Jorge, Mony, Rigoberto, Diana (dishes), Herlin, Mariana, Chef Santos, Decker Housekeeping: Angi, Jasmine, Facundo, Zuledy, Basti, Mersi, Alex, Ahimuni, Mary, Alba, Diana, Trattoria: Chef Naylie, Kevin, Richard, Alexandar

Shows: GloMotion, Comedy, Circus, House of Rock,

Our Travel Specialists

Your holiday to Mexico is just a phone call away

Call our Travel Specialists today on 1800 804 006