- Mexico Holidays
- Playa del Carmen
- Royal Hideaway Playacar
Situated just south of one of Mexico's most popular holiday resorts, known for its pristine beaches and spectacular nature, the exclusive Occidental Royal Hideaway Playacar offers guests a luxurious retreat by the sea. It expertly combines a charming design of unobtrusive elegance with first class services and amenities – just a perfect place to spend one's holidays surrounded by luxury.

Inspite management changes through the years that we have been in this resort, customer service is still amazing. Grounds still kept immaculate and though some rooms might need renovations, we enjoyed our stay very much and would come back again. Our thanks to our villa concierge, Yuliana Perez, she is attentive and outstanding!
Had the best time at Royal Hideaway! The food and staff are wonderful! Our concerned, Ricky, was highly attentive to all of our needs, and made our stay extraordinary! Thank you! Look forward to returning soon!
The food was great! Sara and Wilson in Ventanas were awesome! They both accommodated my food texture issues. Andres Lopez served my table in both Palazzo and The Grill! He did an incredible job. He was very attentive to my table and always had a smile! However, Abigail Carranza in reservations was not very helpful in helping me with my reservation during a hurricane delay in the US. The buildings are dated, but most are still very quaint! Some of the rooms in building 31 need attention though. There were issues with the air conditioning not cooling well and producing a lot of condensation dripping from the vent in the room I was in. Also, the refrigerator didn’t cool well.
Overall stay was good. I would come back again!
Very friendly and clean. Staff are welcoming and attentive to guests and their needs. The property is wonderful and is safe as it is in a gated community
You all made our honeymoon perfect and amazing. We got plenty of rest and relaxation but we were never bored. I still cannot believe we were upgraded to the Royal Casita - both suites were luxurious, comfortable, and we had everything we needed or wanted. The food was unforgettable, a true experience of a lifetime. Your care of our food allergies/preferences and, really, the service blew our minds. You will forever be friends to us and you can count on us booking another trip in the near future!!
