- Mexico Holidays
- Playa del Carmen
- Thompson Playa del Carmen
1/33
View 33 Photos
Thompson Playa del Carmen
Mexico, North America
Playa del Carmen
Enjoy the energy of Riviera Maya's most vibrant spot from our iconic rooftop in the heart of Playa del Carmen's Quinta Avenida.
An adults-only 92 rooms urban resort perfect for adventurous couple's weekends, unforgettable bachelor/bachelorette parties or small group gatherings, Thompson Playa del Carmen Main House combines mid-century design, exceptional cuisine and modern amenities in a refined boutique hotel experience. Whether you are looking to explore the destination or lounge around taking in the panoramic views from the lively rooftop and infinity pool stretching an entire city block, discover the best of Playa del Carmen here.
Must be 21 years of age to check-in. The hotel is 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy. (Fee subject to change)
Facilities
- Sun loungers
- Outdoor freshwater pool
- Poolside snack bar
- Concierge
- Private pool
- Luggage room
- Sun terrace
- Late Check-out*
- Multilingual staff
- Transfer service*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,626 reviews
Excellent
80%
Very Good
9%
Average
4%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Great pool, drinks, and fantastic service.
Ernesto was fantastic. He took care of us at the pool and for lunch. Fantastic service and great personality.
Nice stay.
We always stay our first night of vacation at Thompson House, now Hyatt Centric Downtown in Playa del Carmen. The hotel is clean and comfortable with great access to 5th Ave. The bathrooms are modern and beautiful. The balconies overlooking 5th Ave are a highlight. My favorite part of the stay is and always will be the pillows! Lol. I love the pillows. Wish I knew what kind they were because I'd buy them.
Review by Sbrooks10101 Darlington, Maryland
Best first day ever
Ernesto is the best!!!! Best drinks in playa del Carmen!!!!
Karen an amazing waitress.
While staying here we had breakfast 3 mornings and our waitress Karen went above and beyond to ensure or experience was amazing. We even ate at a different property to ensure we got her service.
Fun and relaxed
Enjoyed the time I was there. Staff is attentive and courteous. Luis was helpful and made us feel very welcomed. We will come back.
